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Northwestern Memorial Hospital

System Integration Analyst II, EPIC PB Resolute, Full-time, Days (Remote - Must

Northwestern Memorial Hospital, Chicago, Illinois, United States, 60290

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Overview System Integration Analyst II, EPIC PB Resolute, Full-time, Days (Remote - Must reside in IL, IN, IA, or WI)

Salary: $33.22 - $44.85 (Hourly Rate)

Responsibilities

The PB System Integration Analyst II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The PB System Integration Analyst II ensures accurate processing of patient charges and optimal utilization of the electronic medical records system.

Operational and technical analyst, supporting the revenue cycle functions of Northwestern Medicine and the system technologies utilized by the PB Coding department (i.e. Epic, Optum ClaimsManager, etc.).

Partner with business owners across the revenue cycle, clinical leadership, and IT to identify and analyze the root cause of user and system issues.

Submit and track system requests, submit system enhancements and new edits, and participate in system upgrades (e.g., Optum Claims Manager).

Develop efficient workflows and claim scrubber edits, and implement technology solutions within the revenue cycle's operating systems.

Documentation of policies, procedures, and subsequent workflows/issue resolution.

Historical data extraction for risk, trending, and forecasting analysis.

Quality and productivity metrics for internal and vendor assessment.

Liaison between revenue cycle operations, clinical leadership, IT and finance departments.

Epic system configuration of routine maintenance items for PB coding, including public reports, work queues, revenue structure, validating IT build.

Cross-department project management, workflow education, and end-user training.

Prepare and review analyses for PB Coding leadership and external customers by creating a reporting dashboard (PB Coding and Charge Capture Dashboard).

Support the finance and PB Coding functions of Northwestern Medicine through special projects.

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, adopting and implementing industry best practices, and participating in professional societies.

Report directly to the Manager of PB System Integration and serve as a back-up to the Manager when needed; mentor and support members of the PB System Integration and PB Coding team as an informal leader.

May perform other duties as assigned.

Qualifications

Required:

Bachelor's degree with relevant experience in addition to the position's minimum requirements

Minimum 5 years relevant healthcare, business, IT operations

Epic certification in at least one software module

Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)

Project Management experience

Previous experience with physician coding or Epic Resolute Billing

Proven excellence in communication, presentation, and organizational skills

Strong critical thinking, problem solving and decision-making skills

Ability to multi-task, work both independently and collaboratively with high attention to detail, and adapt to changing customer service needs

Preferred:

Thorough knowledge and experience utilizing EPIC (Resolute professional billing system strongly preferred)

RHIA, RHIT, CPC or CCS certification

Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

$10,000 Tuition Reimbursement per year ($5,700 part-time)

$10,000 Student Loan Repayment ($5,000 part-time)

$1,000 Professional Development per year ($500 part-time)

$250 Wellbeing Fund per year ($125 for part-time)

Matching 401(k)

Excellent medical, dental and vision coverage

Life insurance

Annual Employee Salary Increase and Incentive Bonus

Paid time off and Holiday pay

Seniority level Not Applicable

Employment type Full-time

Job function Information Technology

Industries

Wellness and Fitness Services

Hospitals and Health Care

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