CGC Water
We only HIRE the BEST!
Who We Are:
We are a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities within the Southeast Michigan area. Our goal is to be the #1 Kinetico Water Treatment dealer and the largest plumbing company in our market. We are a three-time "TOP PLACES to Work" Company. Get to know CGC Home Services, what we do and who we are: https://youtu.be/UWvGg03d3uw. To achieve this, we need top-tier team members who can dominate the field. Who You Are :
You are an elite competitor-not just in Plumbing and Water Treatment, but in life. You don't settle for "good enough." You push limits, break records, and refuse to be outworked. You thrive in a fast-paced, high-performance environment.
Key Responsibilities :
Customer interaction
Manage incoming calls to identify, assess, and meet the diverse needs of our customers
Generate sales appointments from leads coming from sources such as a phone call, internet, lists, etc
Keep accurate records of customer interactions
Follow established department procedures, guidelines, and policies
Serving our external and internal customers with urgency and grace
Skills and experience we are looking for:
Proven customer support experience
Strong phone contact handling
Communication experience
Bilingual (Spanish) is helpful
Active listening skills
Solid computer/typing skills
Familiarity with MS Office
A heart to serve a variety of personalities and (potentially difficult) circumstances
Ability to multi-task
Ability to Prioritize
Manage time effectively
Willingness to go the extra mile when engaging customers
A "Get It Done" Mentality
We will provide quality service along with quality customer experience.
Our Customer Service team is the "Heartbeat" of our operation and serves all departments and customers.
The Customer Service Representatives primary responsibility will act as a liaison, providing product and services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Drive a Culture of Accountability & Winning
Excel in a high-performance environment without excuses. You challenge your peers, hold yourself accountable, and raise the bar every single day.
Track & Dominate Your Scorecard
Know your numbers. Live in your KPIs, because results matter as we drive this offering to our communities
Mentor & Uplift Others Around You
Push others to be better. Support our teammates and help create a culture of continuous growth and leading
Lifelong Learner & Growth-Minded
You are always improving and learning from others.
You actively seek out mentorship, coaching, and new techniques to sharpen your edge What We Offer:
Competitive pay structure
Career Growth Opportunities- we promote from within!
Take home vehicle
A Highly Competitive, High-Energy Culture- you will be surrounded by A-players.
Best-in-Class Training & Coaching- we invest in your success.
Industry-Leading Products & Services
Ready to drive our business to new levels?
If you're a highly competitive, self-driven leader ready to Grow our Water Treatment service, we want to talk to you.
Apply Now! Candidates are subject to pre-employment testing up to and including drug screening, background check and motor vehicle record check, as applicable
Who We Are:
We are a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities within the Southeast Michigan area. Our goal is to be the #1 Kinetico Water Treatment dealer and the largest plumbing company in our market. We are a three-time "TOP PLACES to Work" Company. Get to know CGC Home Services, what we do and who we are: https://youtu.be/UWvGg03d3uw. To achieve this, we need top-tier team members who can dominate the field. Who You Are :
You are an elite competitor-not just in Plumbing and Water Treatment, but in life. You don't settle for "good enough." You push limits, break records, and refuse to be outworked. You thrive in a fast-paced, high-performance environment.
Key Responsibilities :
Customer interaction
Manage incoming calls to identify, assess, and meet the diverse needs of our customers
Generate sales appointments from leads coming from sources such as a phone call, internet, lists, etc
Keep accurate records of customer interactions
Follow established department procedures, guidelines, and policies
Serving our external and internal customers with urgency and grace
Skills and experience we are looking for:
Proven customer support experience
Strong phone contact handling
Communication experience
Bilingual (Spanish) is helpful
Active listening skills
Solid computer/typing skills
Familiarity with MS Office
A heart to serve a variety of personalities and (potentially difficult) circumstances
Ability to multi-task
Ability to Prioritize
Manage time effectively
Willingness to go the extra mile when engaging customers
A "Get It Done" Mentality
We will provide quality service along with quality customer experience.
Our Customer Service team is the "Heartbeat" of our operation and serves all departments and customers.
The Customer Service Representatives primary responsibility will act as a liaison, providing product and services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Drive a Culture of Accountability & Winning
Excel in a high-performance environment without excuses. You challenge your peers, hold yourself accountable, and raise the bar every single day.
Track & Dominate Your Scorecard
Know your numbers. Live in your KPIs, because results matter as we drive this offering to our communities
Mentor & Uplift Others Around You
Push others to be better. Support our teammates and help create a culture of continuous growth and leading
Lifelong Learner & Growth-Minded
You are always improving and learning from others.
You actively seek out mentorship, coaching, and new techniques to sharpen your edge What We Offer:
Competitive pay structure
Career Growth Opportunities- we promote from within!
Take home vehicle
A Highly Competitive, High-Energy Culture- you will be surrounded by A-players.
Best-in-Class Training & Coaching- we invest in your success.
Industry-Leading Products & Services
Ready to drive our business to new levels?
If you're a highly competitive, self-driven leader ready to Grow our Water Treatment service, we want to talk to you.
Apply Now! Candidates are subject to pre-employment testing up to and including drug screening, background check and motor vehicle record check, as applicable