Citrix
Overview
Senior Consultant role at Citrix. The Citrix Consulting (CCS) team focuses on new and advanced capabilities of our products and use cases to help expand a customer’s journey with Cloud Software Group. You will collaborate with other Citrix go-to-market teams to execute on a shared vision with our customers and help them achieve their strategic goals. The team operates in a fast-paced, collaborative environment that prioritizes adaptability, knowledge sharing, technical excellence, and the delivery of high-quality outcomes. The core mission is to empower customers in achieving their strategic objectives and overcoming obstacles when implementing Citrix technologies. This role requires deep understanding of Citrix solutions and leading practices for real-world deployments. Responsibilities
Actively manage and engage stakeholders with strong customer service in all interactions. Drive adoption and expansion of Citrix products through technical presentations, demos, environment assessments, health checks, and designs. Lead projects by validating and managing scope, requirements, tasks, and documentation to ensure timely, high-quality delivery. Design, implement, and optimize Citrix solutions tailored to customer requirements while ensuring regulatory and security compliance. Collaborate with customers and internal stakeholders to achieve outcomes, navigate technical decisions, and maintain productive communication. Communicate status, next steps, and risks to stakeholders; identify and mitigate challenges through problem-solving and troubleshooting. Adapt to changes in project direction while focusing on strategic goals to deliver customer value. Share knowledge, lessons learned, and leading practices to foster team growth and enhance engagement. Continuously develop knowledge in relevant industry technologies related to Citrix solutions. Ability to travel up to 10% if required. Required Experience/Skills
Minimum of 3 years in a customer-facing technical role (e.g., engineering, professional services, advanced technical support) within a high-tech or enterprise IT setting, delivering complex technical solutions. Experience delivering and implementing complex technical projects across multiple simultaneous engagements. Experience in End-User Computing (EUC) engineering, including virtual desktop and application delivery, advanced endpoint protection, and design/implementation of ZTNA. Experience analyzing, diagnosing, and resolving technical issues in enterprise IT environments using data-driven approaches. Excellent oral, written, and presentation skills with a strong customer service mindset. Nice-to-Haves
Implementation and operational knowledge of core Citrix technologies (Virtual Apps and Desktops, DaaS, NetScaler Gateway). Cloud platform certifications (Azure, AWS, Google Cloud) beneficial for hybrid infrastructure solutions. Experience with infrastructure as code (IaC) tools, particularly Terraform. Education
Bachelor’s degree in a technical discipline (e.g., Engineering, Computer Science, Information Technology) or equivalent demonstrable expertise via professional experience and certifications. About Us
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users worldwide. We value passion for technology, courage to take risks, and empower our team to learn, dream, and build the future of work. We are committed to equal employment opportunity (EEO) and comply with all applicable laws. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex, gender identity or expression, ethnicity, national origin, religion, disability, pregnancy, marital status, military status, or other protected classifications. If you need a reasonable accommodation during any part of the application process, please contact AskHR@cloud.com for assistance. Compensation varies by location, qualifications, and role; some positions offer annual bonus or incentives depending on the plan and performance. This requisition has no specific deadline for completion.
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Senior Consultant role at Citrix. The Citrix Consulting (CCS) team focuses on new and advanced capabilities of our products and use cases to help expand a customer’s journey with Cloud Software Group. You will collaborate with other Citrix go-to-market teams to execute on a shared vision with our customers and help them achieve their strategic goals. The team operates in a fast-paced, collaborative environment that prioritizes adaptability, knowledge sharing, technical excellence, and the delivery of high-quality outcomes. The core mission is to empower customers in achieving their strategic objectives and overcoming obstacles when implementing Citrix technologies. This role requires deep understanding of Citrix solutions and leading practices for real-world deployments. Responsibilities
Actively manage and engage stakeholders with strong customer service in all interactions. Drive adoption and expansion of Citrix products through technical presentations, demos, environment assessments, health checks, and designs. Lead projects by validating and managing scope, requirements, tasks, and documentation to ensure timely, high-quality delivery. Design, implement, and optimize Citrix solutions tailored to customer requirements while ensuring regulatory and security compliance. Collaborate with customers and internal stakeholders to achieve outcomes, navigate technical decisions, and maintain productive communication. Communicate status, next steps, and risks to stakeholders; identify and mitigate challenges through problem-solving and troubleshooting. Adapt to changes in project direction while focusing on strategic goals to deliver customer value. Share knowledge, lessons learned, and leading practices to foster team growth and enhance engagement. Continuously develop knowledge in relevant industry technologies related to Citrix solutions. Ability to travel up to 10% if required. Required Experience/Skills
Minimum of 3 years in a customer-facing technical role (e.g., engineering, professional services, advanced technical support) within a high-tech or enterprise IT setting, delivering complex technical solutions. Experience delivering and implementing complex technical projects across multiple simultaneous engagements. Experience in End-User Computing (EUC) engineering, including virtual desktop and application delivery, advanced endpoint protection, and design/implementation of ZTNA. Experience analyzing, diagnosing, and resolving technical issues in enterprise IT environments using data-driven approaches. Excellent oral, written, and presentation skills with a strong customer service mindset. Nice-to-Haves
Implementation and operational knowledge of core Citrix technologies (Virtual Apps and Desktops, DaaS, NetScaler Gateway). Cloud platform certifications (Azure, AWS, Google Cloud) beneficial for hybrid infrastructure solutions. Experience with infrastructure as code (IaC) tools, particularly Terraform. Education
Bachelor’s degree in a technical discipline (e.g., Engineering, Computer Science, Information Technology) or equivalent demonstrable expertise via professional experience and certifications. About Us
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users worldwide. We value passion for technology, courage to take risks, and empower our team to learn, dream, and build the future of work. We are committed to equal employment opportunity (EEO) and comply with all applicable laws. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex, gender identity or expression, ethnicity, national origin, religion, disability, pregnancy, marital status, military status, or other protected classifications. If you need a reasonable accommodation during any part of the application process, please contact AskHR@cloud.com for assistance. Compensation varies by location, qualifications, and role; some positions offer annual bonus or incentives depending on the plan and performance. This requisition has no specific deadline for completion.
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