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JOBS by allUP

Junior Technical Project Manager

JOBS by allUP, Washington, District of Columbia, us, 20022

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Junior Technical Project Manager

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JOBS by allUP This range is provided by JOBS by allUP. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range

$80,000.00/yr - $90,000.00/yr About Our Client

BackEngine

helps B2B SaaS companies maintain startup-like speed and customer connection at scale. Their AI-powered platform analyzes customer communications across all channels, ensuring critical feedback reaches the right teams immediately not days or weeks later. As they scale from startup to growth stage, theyre building the future of customer feedback intelligence. About the Role

BackEngine

is seeking a

Junior Technical Project Manager

to serve as the operational engine behind product development and customer success enablement. As the company grows, this person will ensure that every customer benefits from our continuous innovation. What You'll Do

Youll own three critical areas that keep our product development and customer success engines running smoothly: Keep Development Moving Own sprint tracking and releases Maintain clear and up-to-date project documentation Coordinate cross-functional teams Identify blockers early and facilitate resolution Manage QA processes to ensure smooth product delivery

Enable Customer Success

Configure new features for customer accounts Create training materials and demo videos Track feature adoption and usage Coordinate rollouts in partnership with the CS team Build implementation playbooks that ensure customers get maximum value from new features

Connect Teams & Data

Train Sales and Customer Success teams on new product capabilities Lead weekly product update sessions Maintain our internal knowledge base Serve as the technical point of contact for non-engineering teams Use analytics to prioritize improvements based on customer impact

Who You Are

13 years of experience in technical project management, product operations, or implementation roles (B2B SaaS experience is a plus) Strong technical aptitude, with comfort in software configuration and troubleshooting Excellent written communication skills and ability to create clear documentation and training materials Familiarity with project management tools like Jira, Linear, Asana, or similar Outstanding attention to detail and organizational skills Analytical mindset to track, measure, and improve adoption; SQL or basic data analysis skills are a plus Bachelors degree in a technical field or equivalent practical experience

What They Offer

A mission-driven team working on the cutting edge of customer feedback intelligence A culture of innovation, autonomy, and growth Clear path to senior roles within product or operations

BackEngine

is committed to building an inclusive team where diverse perspectives drive better outcomes. They welcome applicants of all backgrounds, identities, and experiences. Seniority level Associate

Employment type

Full-time

Job function

Project Management

Industries

Software Development and Technology, Information and Media

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