David Yurman
Overview
Assistant Store Manager | Scottsdale, AZ
The Assistant Store Manager is responsible for ensuring that the store achieves or exceeds sales plan and profitability goals, and for enhancing the David Yurman brand within the store and local market. This role partners with the store management team to ensure that all operational policies and procedures are followed. The Assistant Store Manager leads, coaches, and supports sales professionals with a focus on clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Scottsdale Assistant Store Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or exceed sales plan
Partner with sales professionals to meet their individual sales plans and KPIs
Participate in the development and execution of strategic initiatives to deliver the sales budget
Demonstrate an active role on the selling floor through sales leadership and client development
Support sales professionals in closing sales
Facilitate the implementation and success of special events held at the retail store
Remain current and knowledgeable of industry trends to determine strategic opportunities to maximize sales within the market
Maintain visual presentation based on company vision and market needs
Clientele/Service Management
Coach and monitor, in partnership with the Store Manager, on sales professionals' accountability for client outreach and relationship development
Ensure store data capture goals are being achieved
Maintain a luxury environment that is warm and hospitable, ensuring correct interpretation and implementation of visual guidelines
Provide appropriate feedback in partnership with the Store Manager to staff to ensure they have demonstrated the skills necessary to provide a positive client experience in all interactions
Operations
Manage day-to-day activities on the sales floor and maintain presence to supervise staff and ensure floor coverage
Maintain business controls such as store inventory, stock replenishment requests, repairs/returns
Implement and support all security measures
Partner with sales professionals in administering special order requests
Oversee store opening and closing in the absence of the Retail Store Manager
Talent
Partner with the Retail Store Manager in hiring and providing performance review feedback; train new Sales Associates
Provide leadership through monthly meetings to review and coach on overall performance
Provide formal and informal feedback to staff to build ongoing development opportunities
Explain and enforce KPIs and ensure staff are trending toward those measures
Qualifications
Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
Ability to motivate, establish strong business partnerships, and promote professionalism with clients and staff
Ability to manage multiple tasks in a fast-paced environment
Proven ability to drive results and develop a strategic vision to grow the business
Fine Jewelry and/or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (e.g., on the sales floor, operations)
Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $70,000 - $90,000 annually.
Base pay is one component of David Yurman’s total compensation package, which may also include healthcare benefits, 401(k), bonus, employee discounts, generous paid time off, and other benefits.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail Luxury Goods and Jewelry
#J-18808-Ljbffr
The Assistant Store Manager is responsible for ensuring that the store achieves or exceeds sales plan and profitability goals, and for enhancing the David Yurman brand within the store and local market. This role partners with the store management team to ensure that all operational policies and procedures are followed. The Assistant Store Manager leads, coaches, and supports sales professionals with a focus on clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Scottsdale Assistant Store Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or exceed sales plan
Partner with sales professionals to meet their individual sales plans and KPIs
Participate in the development and execution of strategic initiatives to deliver the sales budget
Demonstrate an active role on the selling floor through sales leadership and client development
Support sales professionals in closing sales
Facilitate the implementation and success of special events held at the retail store
Remain current and knowledgeable of industry trends to determine strategic opportunities to maximize sales within the market
Maintain visual presentation based on company vision and market needs
Clientele/Service Management
Coach and monitor, in partnership with the Store Manager, on sales professionals' accountability for client outreach and relationship development
Ensure store data capture goals are being achieved
Maintain a luxury environment that is warm and hospitable, ensuring correct interpretation and implementation of visual guidelines
Provide appropriate feedback in partnership with the Store Manager to staff to ensure they have demonstrated the skills necessary to provide a positive client experience in all interactions
Operations
Manage day-to-day activities on the sales floor and maintain presence to supervise staff and ensure floor coverage
Maintain business controls such as store inventory, stock replenishment requests, repairs/returns
Implement and support all security measures
Partner with sales professionals in administering special order requests
Oversee store opening and closing in the absence of the Retail Store Manager
Talent
Partner with the Retail Store Manager in hiring and providing performance review feedback; train new Sales Associates
Provide leadership through monthly meetings to review and coach on overall performance
Provide formal and informal feedback to staff to build ongoing development opportunities
Explain and enforce KPIs and ensure staff are trending toward those measures
Qualifications
Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
Ability to motivate, establish strong business partnerships, and promote professionalism with clients and staff
Ability to manage multiple tasks in a fast-paced environment
Proven ability to drive results and develop a strategic vision to grow the business
Fine Jewelry and/or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (e.g., on the sales floor, operations)
Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $70,000 - $90,000 annually.
Base pay is one component of David Yurman’s total compensation package, which may also include healthcare benefits, 401(k), bonus, employee discounts, generous paid time off, and other benefits.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail Luxury Goods and Jewelry
#J-18808-Ljbffr