Quench USA, Inc.
Overview
Join to apply for the
Field Service Manager
role at
Quench USA, Inc. 1 week ago Be among the first 25 applicants This range is provided by Quench USA, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$80,000.00/yr - $100,000.00/yr About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan''s network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. For more information visit www.culligan.com. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what''s right Consistently deliver exceptional results The Position
We are seeking a key contributor to join our team as a full time Field Service Manager in our San Francisco, CA market. The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and guidance to Field Service Technicians (FST). Responsibilities
Management of a team of Field Service Technicians Responsible for the successful training of new staff in the assigned region Maintain an exceptional level of customer satisfaction by possessing superior customer management skills Plumbing, drainage and building layout and design competency for carrying out technical site surveys and inspections as needed Balanced management and dependable submissions of reports, paperwork, and correspondences to the Regional Service Director i.e. emails, expenses, payroll, forms Support the Regional Service Director with new hires, new personnel appointments, administrative tasks, and onboarding processes Serve as substitute for other Field Service Managers or act in the capacity of the Regional Service Director when necessary Serves as designated manager for all on-call responsibilities in the region Requirements
Vocational technical school diploma/certification preferred Experience with the field work associated with water filtration, water coolers, ice production equipment, coffee, and tea dispensing units strongly preferred Prior management experience, route-based preferred Experience working with power tools, ladders and aerial work platforms exceeding 6-feet OSHA 10-hour certified or be OSHA trained within 3-months of employment Superior verbal and written communication skills Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) Fluent use of personal digital assistants (i.e. tablets and smartphones) Knowledge of ServiceMax and/or Salesforce a plus Valid current driver’s license in good standing Ability to pass a pre-employment drug screen Overnight travel may be required Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Seniority level
Not Applicable Employment type
Full-time Job function
Other Industries
Retail Office Equipment Referrals increase your chances of interviewing at Quench USA, Inc. by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Field Service Manager
role at
Quench USA, Inc. 1 week ago Be among the first 25 applicants This range is provided by Quench USA, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$80,000.00/yr - $100,000.00/yr About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan''s network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. For more information visit www.culligan.com. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what''s right Consistently deliver exceptional results The Position
We are seeking a key contributor to join our team as a full time Field Service Manager in our San Francisco, CA market. The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and guidance to Field Service Technicians (FST). Responsibilities
Management of a team of Field Service Technicians Responsible for the successful training of new staff in the assigned region Maintain an exceptional level of customer satisfaction by possessing superior customer management skills Plumbing, drainage and building layout and design competency for carrying out technical site surveys and inspections as needed Balanced management and dependable submissions of reports, paperwork, and correspondences to the Regional Service Director i.e. emails, expenses, payroll, forms Support the Regional Service Director with new hires, new personnel appointments, administrative tasks, and onboarding processes Serve as substitute for other Field Service Managers or act in the capacity of the Regional Service Director when necessary Serves as designated manager for all on-call responsibilities in the region Requirements
Vocational technical school diploma/certification preferred Experience with the field work associated with water filtration, water coolers, ice production equipment, coffee, and tea dispensing units strongly preferred Prior management experience, route-based preferred Experience working with power tools, ladders and aerial work platforms exceeding 6-feet OSHA 10-hour certified or be OSHA trained within 3-months of employment Superior verbal and written communication skills Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) Fluent use of personal digital assistants (i.e. tablets and smartphones) Knowledge of ServiceMax and/or Salesforce a plus Valid current driver’s license in good standing Ability to pass a pre-employment drug screen Overnight travel may be required Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Seniority level
Not Applicable Employment type
Full-time Job function
Other Industries
Retail Office Equipment Referrals increase your chances of interviewing at Quench USA, Inc. by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr