Schindler Group
Overview
Join to apply for the
General Manager
role at
Schindler Group . Location:
Salt Lake City, UT, United States |
Job ID:
83323 We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport people in buildings and transportation hubs daily. By joining Schindler, you help enhance quality of life for communities and contribute to making places more accessible, inclusive, and sustainable. Your main responsibilities
Develop and execute annual regional business operations plans and budgets for service, repair and modernization in support of the territory’s financial and non-financial objectives and support the implementation of territory quality and operations initiatives. Develop and execute a strategic, sustainable plan to deliver high quality service and grow loyalty with customers across all three product lines. Ensure coordination and execution on all product safety responsibilities/initiatives in partnership with Field Quality Excellence organization including execution of proper testing and technical training. Serve as the geographic focal point for New Installation activity including providing project resources where required and ensuring P&L oversight. Manage the cancellation avoidance process on all accounts with a focus on Top 20 and "at risk" programs. Develop and maintain strong relationships with key customers and influential industry consultants through personal contact and staff assignments. Grow portfolio unit count and value above market standards, with fixed price repairs driving the immediate business. Develop and execute market plan to direct the sale of company products and services for orders entered objective relating to price, volume, mix and market share across the various district load centers. Manage, mentor and lead a team to deliver and drive their KPI’s using appropriate performance management methods. Plan, schedule and assign workload requirements interfacing skill levels of field and administrative personnel to the needs of the operation through PMS job elements, activities and performance reviews. Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be strong, aggressive supporter of business unit’s management philosophy and practices. Set expectations for Field Technician engagement by ensuring the completion of on-time installations, maintenance quality walks, route reviews, performance reviews and ride-alongs. Manage field service activities for parts inventory, company tools, vehicles and other fixed assets for most cost-effective results. Responsible for managing net working capital and overseeing appropriate asset management measures and billing procedures. Responsible for legal interface of procedures like collection efforts and contractual disputes. Drive process and tooling compliance across service Sales & Ops. What you bring
MBA or MA in related field BA/BS in Business / Management / Engineering Knowledge of product and product application; installation and service techniques; ability to understand financial statements; legal awareness to contract terms and conditions Ten to fifteen years in various assignments within the Company, in the Elevator industry, or in another service-oriented business. Experience managing a full P&L for an industrial company. Working knowledge of Microsoft Word, PowerPoint and Excel. SAP experience is preferred. Administration of field resources to satisfy customer requirements for installation and service of products to Division objectives for quality, reliability and profitability. Allocation of human and financial resources for cost effectiveness and customer satisfaction. Analysis and advisory on changes in sales and field coverage, new products, price realization and competitor actions. Ability to recognize internal and external changes in the business environment and adjust resource focus accordingly. Persuasion is required both internally and externally. Strong knowledge, technical and management skills, credibility, and negotiating and communication skills. Self-confidence to meet challenges. What’s in it for you?
Fully vested 401k match, up to 7% of total eligible compensation. Competitive Medical, Dental and Vision Plans - Effective from first day of hire. 3 weeks’ vacation, 7 sick days, 3 floating holidays and 8 Company Observed Holidays. Tuition Reimbursement - Eligible after 6 months of service. Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption. Development opportunities to boost professional and leadership growth. We Elevate… Your Career Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value diverse skills and perspectives as we shape the sustainable cities of today and tomorrow. We value inclusion and diversity and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, gender, gender identity, sexual orientation, marital status, national origin, genetics and health, disability or veteran status. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute an offer from a Recruitment Agency.
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Join to apply for the
General Manager
role at
Schindler Group . Location:
Salt Lake City, UT, United States |
Job ID:
83323 We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport people in buildings and transportation hubs daily. By joining Schindler, you help enhance quality of life for communities and contribute to making places more accessible, inclusive, and sustainable. Your main responsibilities
Develop and execute annual regional business operations plans and budgets for service, repair and modernization in support of the territory’s financial and non-financial objectives and support the implementation of territory quality and operations initiatives. Develop and execute a strategic, sustainable plan to deliver high quality service and grow loyalty with customers across all three product lines. Ensure coordination and execution on all product safety responsibilities/initiatives in partnership with Field Quality Excellence organization including execution of proper testing and technical training. Serve as the geographic focal point for New Installation activity including providing project resources where required and ensuring P&L oversight. Manage the cancellation avoidance process on all accounts with a focus on Top 20 and "at risk" programs. Develop and maintain strong relationships with key customers and influential industry consultants through personal contact and staff assignments. Grow portfolio unit count and value above market standards, with fixed price repairs driving the immediate business. Develop and execute market plan to direct the sale of company products and services for orders entered objective relating to price, volume, mix and market share across the various district load centers. Manage, mentor and lead a team to deliver and drive their KPI’s using appropriate performance management methods. Plan, schedule and assign workload requirements interfacing skill levels of field and administrative personnel to the needs of the operation through PMS job elements, activities and performance reviews. Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be strong, aggressive supporter of business unit’s management philosophy and practices. Set expectations for Field Technician engagement by ensuring the completion of on-time installations, maintenance quality walks, route reviews, performance reviews and ride-alongs. Manage field service activities for parts inventory, company tools, vehicles and other fixed assets for most cost-effective results. Responsible for managing net working capital and overseeing appropriate asset management measures and billing procedures. Responsible for legal interface of procedures like collection efforts and contractual disputes. Drive process and tooling compliance across service Sales & Ops. What you bring
MBA or MA in related field BA/BS in Business / Management / Engineering Knowledge of product and product application; installation and service techniques; ability to understand financial statements; legal awareness to contract terms and conditions Ten to fifteen years in various assignments within the Company, in the Elevator industry, or in another service-oriented business. Experience managing a full P&L for an industrial company. Working knowledge of Microsoft Word, PowerPoint and Excel. SAP experience is preferred. Administration of field resources to satisfy customer requirements for installation and service of products to Division objectives for quality, reliability and profitability. Allocation of human and financial resources for cost effectiveness and customer satisfaction. Analysis and advisory on changes in sales and field coverage, new products, price realization and competitor actions. Ability to recognize internal and external changes in the business environment and adjust resource focus accordingly. Persuasion is required both internally and externally. Strong knowledge, technical and management skills, credibility, and negotiating and communication skills. Self-confidence to meet challenges. What’s in it for you?
Fully vested 401k match, up to 7% of total eligible compensation. Competitive Medical, Dental and Vision Plans - Effective from first day of hire. 3 weeks’ vacation, 7 sick days, 3 floating holidays and 8 Company Observed Holidays. Tuition Reimbursement - Eligible after 6 months of service. Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption. Development opportunities to boost professional and leadership growth. We Elevate… Your Career Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value diverse skills and perspectives as we shape the sustainable cities of today and tomorrow. We value inclusion and diversity and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, gender, gender identity, sexual orientation, marital status, national origin, genetics and health, disability or veteran status. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute an offer from a Recruitment Agency.
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