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NAFSA: Association of International Educators

Exhibits Manager

NAFSA: Association of International Educators, Washington, District of Columbia, us, 20022

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Overview Exhibits Manager

at

NAFSA: Association of International Educators . Location: Washington, D.C. Salary: minimum target

$72,000 . Closing date: Sep 9, 2025.

Location: Washington, D.C.

Hours: Full-time

Employment Type: Permanent

Organization Type: Non-profit

Responsibilities

Exhibitor Management

(50%)

Manage year-round relationships with over 300 exhibiting organizations.

Oversee exhibit booth reservations, priority point allocations, and the annual rebooking process.

Develop and maintain the online interactive exhibit map and exhibitor service portal.

Produce the Exhibitor Services Manual in partnership with the general services contractor.

Deliver orientation materials and concierge services for new exhibitors.

Lead exhibitor customer service, addressing inquiries, issues, and special accommodations.

Serve as the point of contact and problem solver for on-site exhibitor issues during the Annual Conference.

Strategic Planning and Evaluation

(20%)

Develop and implement strategies to enhance the expo experience and increase value for exhibitors.

Establish and track key performance indicators related to exhibitor satisfaction, sales, and floor utilization.

Stay current on exhibition industry trends and recommend innovative enhancements.

Assist in the development of the annual expo budget and sales forecast.

Marketing, Sales, and Revenue Generation

(15%)

Collaborate with Marketing to develop compelling promotional materials and campaigns to drive booth sales.

Support the Organizational Advancement team by packaging exhibit benefits for Global Partners.

Cross-sell sponsorship opportunities to exhibitors to maximize revenue.

Provide ongoing support for website content related to exhibiting engagement.

Operations and Vendor Oversight

(10%)

Manage contracts and relationships with general service contractors, lead retrieval vendors, insurance providers, and venue partners.

Oversee the creation of customized expo hall floor plans based on venue layout and exhibitor seniority.

Collaborate with vendors to ensure timely, accurate communication with exhibitors.

Coordinate exhibitor registration processes.

Address and mitigate potential labor, space, or venue access challenges.

Performs other duties as assigned to support NAFSA’s strategic goals and objectives

(5%)

Work Environment The standard workday is generally 9:00 a.m. to 5:00 p.m. EST. During the week after Memorial Day to Labor Day, hours are 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Teleworking two days a week is available. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, with periods of sitting, standing, bending, and lifting up to 10 lbs. or less. The position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone.

Total Compensation and Benefits The target salary for this full-time, 35-hour work week Exhibits Manager role is

$72,000 . Total compensation includes a comprehensive employee benefits package, including:

Competitively priced medical and dental insurance plans with CareFirst

403(b) retirement plan with eligibility for a 7% employer contribution

Generous paid vacation, sick, personal, parental, and compassionate leave plans

Seventeen paid days on and around federal holidays

Fully paid group life and disability insurance coverage

Health and dependent care flexible spending account plans

Pre-tax parking and transportation plans

Opportunities for professional development and $5,250 in tuition reimbursement

Free onsite fitness center and secure bicycle parking

QUALIFICATIONS (Required)

Bachelor’s degree or equivalent combination of education and experience

Minimum three years’ successful experience managing tradeshows and events, including sales experience

Strong project management and organizational skills; ability to manage competing priorities.

Excellent interpersonal and written/verbal communication skills.

High attention to detail, problem-solving mindset, and customer-service orientation.

Proficiency with Microsoft Office Suite and familiarity with CRM or expo management platforms.

Willingness to travel and work extended hours during peak events.

Passion for international education and alignment with NAFSA’s mission.

High caliber performer with a strong commitment to customer service

Ability to work effectively in a fast-paced team environment as well as independently

Creative problem solving, negotiation and interpersonal skills

Flexibility, ability to adapt to changing responsibilities

Strong written and oral communication skills

Enthusiasm for NAFSA’s mission

Nonprofit accounting procedures, experience living/working outside the US, etc.

QUALIFICATIONS (Preferred)

Experience in a membership association or nonprofit setting.

Familiarity with event tech systems like iMIS, CadmiumCD, and interactive expo maps.

Exposure to international education, global partnerships, or university relations.

Company NAFSA: Association of International Educators is an organization of people dedicated to building a global community and fostering a more peaceful world through advancing international higher education. We are an Equal Opportunity Employer.

Company Info Telephone 202-737-3699 Location 1425 K Street NW, Suite 1200, Washington, DC 20005, United States

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