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BNY Mellon

Vice President, Client Processing Manager I

BNY Mellon, Lake Mary, Florida, us, 32795

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Overview

At BNY, our culture enables employees' growth and success. As a leading global financial services company, we influence a large portion of the world’s investible assets and use cutting-edge AI and breakthrough technologies to drive transformative solutions. We’re seeking a future team member for the role of

Vice President, Client Processing Manager I

to join our

Depositary Receipts

team. This role is located in

Pittsburgh, PA or Lake Mary, FL (Northern Orlando) . Responsibilities

The position is within the Operations function of the Company, supporting the Depositary Receipts business line. The Depositary Receipts business operates in 60 countries, enabling issuers to access capital markets and allowing investors to invest in those countries via the DR. This role supports issuer clients, brokers, and investors. Supervises a small to medium-sized Client Processing support team handling all aspects of client accounts, including solicitation, inquiries, transactional processing, and problem resolution. Manages the daily transactional workflow within the team and aligns resources to complete daily tasks. Identifies areas requiring analysis of operations and resolution for more efficient operations. Oversees Settlement to ensure transactions are handled correctly and timely. Utilizes MIS reporting to ensure correct and timely processing. Provides product knowledge and technical assistance on complex problems. Acts as the teams\' lead for issues requiring complex escalation. Participates in the recruiting process. Instructs, assigns, directs, and reviews the work of Client Processing analysts. Prepares performance reviews and provides ongoing feedback to staff. Provides input into departmental budgets and planning. May develop business plan for team/group operations. Contributes to the achievement of team objectives. Cultivates team/individual engagement. Qualifications

Bachelor\'s degree or the equivalent combination of education and experience is required. 4-5 years of total work experience is preferred with at least 0-1 years in management. Prior experience working in a banking/finance setting highly preferred. Experience in brokerage processing is preferred. Prior experience working in a fast-paced, metrics-driven environment, leading a team. Additional Information

At BNY, our culture speaks for itself. Check out the latest BNY news at: BNY Newsroom, BNY LinkedIn Awards: - America\'s Most Innovative Companies, Fortune, 2025 - World\'s Most Admired Companies, Fortune 2025 - \"Most Just Companies\", Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers competitive compensation, benefits, and wellbeing programs rooted in a culture of excellence and a pay-for-performance philosophy. We provide access to flexible global resources and tools for your life\'s journey, including generous paid leaves and paid volunteer time. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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