The New York Public Library
Library Information Assistant - Stavros Niarchos Foundation Library
The New York Public Library, New York, New York, us, 10261
Library Information Assistant
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Islandmany of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th centuryare being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials. The Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones. Key Responsibilities: Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources Answers questions from the public in person, over the telephone and electronically Performs community outreach to promote and increase public participation and use of library services Assists in planning and delivering library programs for children, teens and/or adults Instructs patrons on the use of the Internet, computer applications and other Library services Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures Ensures patrons follow library policies and procedures May take responsibility for the facility, staff and operations in the absence of the Library Manager Performs other related duties as required Required Education, Experience & Skills
Required Education & Experience: Bachelor's degree required, preferably with a strong, well-rounded liberal arts background Required Skills: Successfully demonstrated public service experience with the ability to work well with a diverse patronage Demonstrated interpersonal, oral, and written communication skills Successfully demonstrated ability to work as part of a team Appreciation of literature and desire to encourage reading in others Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs and e-reader devices Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases Managerial/Supervisory Responsibilities: May temporarily oversee the library in the absence of the Library Manager Preferred Qualifications
Experience creating, conducting and/or participating in community training, programming and outreach preferred Preferred language: Spanish More
Our Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Be Welcoming and Inclusive Work Environment: Public service library Physical Duties: Move and transport up to 15 lbs Remain in stationary position for periods of time Daily use of a computer Physical Required? No Union/Non Union Local 1930 FLSA Status Non-Exempt Schedule 35 hours per week to be scheduled during branch hours The New York Public Library believes that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, the Library considers a variety of factors, including the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s). About The New York Public Library
The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locationsincluding research and branch librariesthroughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at . Our Hiring Process: Stage 1: Hiring Manager/Panel Interview
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Islandmany of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th centuryare being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials. The Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones. Key Responsibilities: Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources Answers questions from the public in person, over the telephone and electronically Performs community outreach to promote and increase public participation and use of library services Assists in planning and delivering library programs for children, teens and/or adults Instructs patrons on the use of the Internet, computer applications and other Library services Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures Ensures patrons follow library policies and procedures May take responsibility for the facility, staff and operations in the absence of the Library Manager Performs other related duties as required Required Education, Experience & Skills
Required Education & Experience: Bachelor's degree required, preferably with a strong, well-rounded liberal arts background Required Skills: Successfully demonstrated public service experience with the ability to work well with a diverse patronage Demonstrated interpersonal, oral, and written communication skills Successfully demonstrated ability to work as part of a team Appreciation of literature and desire to encourage reading in others Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs and e-reader devices Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases Managerial/Supervisory Responsibilities: May temporarily oversee the library in the absence of the Library Manager Preferred Qualifications
Experience creating, conducting and/or participating in community training, programming and outreach preferred Preferred language: Spanish More
Our Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Be Welcoming and Inclusive Work Environment: Public service library Physical Duties: Move and transport up to 15 lbs Remain in stationary position for periods of time Daily use of a computer Physical Required? No Union/Non Union Local 1930 FLSA Status Non-Exempt Schedule 35 hours per week to be scheduled during branch hours The New York Public Library believes that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, the Library considers a variety of factors, including the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s). About The New York Public Library
The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locationsincluding research and branch librariesthroughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at . Our Hiring Process: Stage 1: Hiring Manager/Panel Interview