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Encore Luxury Coach, LLC

Principal Mechanical Reliability Engineer & Program Lead

Encore Luxury Coach, LLC, Whites Creek, Tennessee, United States, 37189

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Overview

Principal Mechanical Reliability Engineer & Program Lead at Encore Luxury Coach, LLC. Lead the development and execution of Encore’s preventive and predictive maintenance program for the fleet of Prevost luxury motorcoaches. Responsibilities

Develop the Maintenance Program: Design and implement Encore’s first comprehensive preventive and predictive maintenance framework for a fleet that is expected to grow to over 200 Prevost motorcoaches. Focus on Mechanical Systems: Create maintenance strategies for Volvo D13 engines, driveline, braking, steering, suspension, generators, and other critical subsystems of the coach. Improve Reliability & Reduce Costs: Identify parts and components with longer lifespans, reduce breakdowns, minimize downtime, and prevent costly emergency repairs. Analyze Real-World Data: Gather and interpret field reports from road technicians, manufacturer specifications, and industry insights to uncover failure patterns and prevent recurring issues. Design Clear Maintenance Plans: Translate complex technical information into structured schedules, service intervals, and task lists that can be executed consistently across the fleet. Lead and Manage Road Technicians: Oversee the team of technicians who troubleshoot and repair vehicles on the road, ensuring their insights directly strengthen the maintenance program. Collaborate Across Teams: Work closely with shop mechanics, parts managers, and leadership to ensure maintenance strategies fit daily operational realities. Drive Continuous Improvement: Regularly review performance results, refine intervals, and adopt new practices and parts that enhance reliability year after year. Document and Report: Maintain accurate records of maintenance schedules, reliability metrics, and program improvements for leadership visibility. Minimum Requirements

5 - 7 years of experience developing preventive or predictive maintenance programs for transportation vehicles such as buses, trucks, or heavy fleet equipment. Proven ability to develop maintenance strategies for engines, driveline, braking, suspension, and generator systems — including service intervals, failure prevention, and component life extension across multiple manufacturers. Experience analyzing technical data, manufacturer specifications, and field failure reports to identify root causes and translate them into actionable maintenance improvements. Hands-on experience diagnosing and troubleshooting vehicle systems directly, with the ability to validate solutions alongside technicians in the field. Experience using 3D modeling tools such as SolidWorks or AutoCAD to interpret engineering drawings, build assemblies, and support development of structured maintenance plans. History of managing and developing technicians, engineers, or maintenance staff, ensuring team input is incorporated into fleet-wide reliability programs. Track record of building maintenance frameworks or systems from the ground up, with measurable outcomes such as reduced downtime, lower repair costs, or extended equipment life. Must be a U.S. citizen or permanent resident (green card holder) and located in or willing to relocate to the Nashville, TN area. Nice to Have

Direct experience with Prevost motorcoaches or comparable heavy fleets where long-term reliability is critical. FMEA, RCA, or RCM tools applied with documented fleet improvements. Experience embedding maintenance programs into fleet management software or ERP systems for tracking and optimization. Ability to evaluate and recommend upgraded parts to extend service life and lower lifecycle costs. Proven ability to scale reliability programs as fleets grow while balancing operational demands. Company Overview

Encore Luxury Coach, LLC is a leading provider of luxury entertainment coaches in North America. We design and build advanced luxury coaches and carefully select drivers to match client needs, delivering a seamless and luxurious travel experience. We offer significant career opportunities and competitive benefits.

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