Afni
Join Our Team as a Bilingual Spanish Customer Service Representative!
Our Bilingual Spanish Representative team offers a competitive starting salary between $37,000 - $40,000 per year ($18.00 - $19.25 an hour, including a $.50 an hour onsite differential plus a $1 language differential) and bonus opportunities.
We invite walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Visit us at 7810 E Escalante Blvd. to apply and interview on the spot!
Your Role as a Bilingual Spanish Customer Service Representative:
Insurance is a vital industry that offers peace of mind as people look to protect their assets. As a Bilingual Spanish Representative, you will be a crucial part of this process, representing one of the nation's leading insurance providers. Your primary responsibility will be to handle inbound calls from warm leads and current policyholders to assist them with their insurance needs, all while delivering an exceptional customer experience.
Duties and Responsibilities:
Handle inbound calls and consult with prospective clients to identify their insurance needs.
Educate customers about our insurance products and services while recognizing opportunities to recommend additional coverage.
Communicate all necessary coverage details clearly and precisely using provided resources.
Resolve inquiries and formulate solutions for customers by researching and analyzing their insurance-related issues.
Engage with a diverse range of individuals effectively.
Customize assistance and guidance to cater to each unique caller's needs.
What We Offer You:
Full-time hours with a consistent 40-hour work week.
Job stability with a reputable company established in 1936.
Paid Time Off for your well-being.
Health benefits including Medical, Dental, and Vision Insurance with premium support.
Tuition Reimbursement to support your career goals.
A lucrative Referral Program for new hires.
Career growth opportunities with a track record of promoting from within.
Annual performance reviews and salary increases for excellent work.
At Afni, we celebrate diversity and provide equal employment opportunities to all qualified individuals, ensuring a workplace free of discrimination based on race, color, religion, sex, age, national origin, disability, or any other protected characteristic.
Qualifications:
At least six months of experience in a service or sales role.
Ability to thrive in a fast-paced environment.
Strong multitasking and time management abilities.
Fluency in both Spanish and English, written and verbal.
Proficient computer skills.
Requirements:
Must be 18 years of age or older.
Must possess a GED or High School Diploma.
Must be legally authorized to work in the United States.