BRG
Overview
Chargeback Analyst, HAP Tech
role at
BRG —a key member of our FinOps team. HAP Tech supports and advises pharmaceutical manufacturers on navigating the 340B program and other areas of the healthcare ecosystem. The team leads in data and technology solutions for 340B-related issues with a diverse client base that includes large pharmaceutical manufacturers and early-stage biotech companies. Beyond syndicated solutions, the group synthesizes data to deliver analytics and insights into the 340B program and the pharmaceutical supply chain. The Chargeback Analyst is a key member of our FinOps team and will play a critical role in overseeing and optimizing the chargeback adjudication process. The ideal candidate will bring in-depth knowledge of the pharmaceutical 340B industry, a meticulous approach to data analysis, and strong communication skills to collaborate with internal teams and external partners. Responsibilities
Management of chargeback payments through the SAP system. Lead the chargeback adjudication process, ensuring accuracy and compliance with industry regulations. Evaluate and process customer chargeback submissions, addressing discrepancies in customer information. Responsible for maintaining target performance goals related to the disposition of chargebacks to drive a quality customer experience and reduce risk of financial leakage. Collaborate with customer support and customers to resolve chargeback disputes in alignment with contractual agreements. Drive effective communication related to contract changes to support accuracy in the chargeback submission process. Perform periodic audits to ensure accuracy and eligibility of customer identifiers (i.e., 340B). Perform comprehensive weekly analysis of contract changes, summarizing the impact of each change. Conduct weekly chargeback reconciliations, ensuring alignment between contracts and SAP. Reconcile chargeback deductions, facilitate denial collections, and collaborate with the collections team for efficient resolution. Understand customer contract terms and conditions related to chargeback submissions to ensure timely resolution of disputes. Conduct audits of chargeback membership data, addressing inconsistencies related to rejections and membership eligibility issues. Proactively audit and review chargebacks for corrections, minimizing errors. Support development and implementation teams on EDI transactions, ensuring seamless communication and data transfer. Qualifications
Bachelor’s degree in business, finance, or related field. 2-3 years’ related business experience is required. Experience in contracting, chargeback adjudication within the pharmaceutical industry, medical distribution, and/or healthcare is preferred. Leadership, analytical and organizational skills. Knowledge of SAP, SAP 4HANA, or other Accounts Receivable systems preferred. Proficiency in Microsoft Office Applications is required. Advanced proficiency with MS Excel required. Strong technical writing skills and process management experience. Detail-oriented with a proactive approach to error prevention and correction. Salary
$80,000 to $120,000 About BRG
BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. They bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services across the globe. We’re built to help you make things happen and are an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, or any other protected category under federal, state, or local law.
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Chargeback Analyst, HAP Tech
role at
BRG —a key member of our FinOps team. HAP Tech supports and advises pharmaceutical manufacturers on navigating the 340B program and other areas of the healthcare ecosystem. The team leads in data and technology solutions for 340B-related issues with a diverse client base that includes large pharmaceutical manufacturers and early-stage biotech companies. Beyond syndicated solutions, the group synthesizes data to deliver analytics and insights into the 340B program and the pharmaceutical supply chain. The Chargeback Analyst is a key member of our FinOps team and will play a critical role in overseeing and optimizing the chargeback adjudication process. The ideal candidate will bring in-depth knowledge of the pharmaceutical 340B industry, a meticulous approach to data analysis, and strong communication skills to collaborate with internal teams and external partners. Responsibilities
Management of chargeback payments through the SAP system. Lead the chargeback adjudication process, ensuring accuracy and compliance with industry regulations. Evaluate and process customer chargeback submissions, addressing discrepancies in customer information. Responsible for maintaining target performance goals related to the disposition of chargebacks to drive a quality customer experience and reduce risk of financial leakage. Collaborate with customer support and customers to resolve chargeback disputes in alignment with contractual agreements. Drive effective communication related to contract changes to support accuracy in the chargeback submission process. Perform periodic audits to ensure accuracy and eligibility of customer identifiers (i.e., 340B). Perform comprehensive weekly analysis of contract changes, summarizing the impact of each change. Conduct weekly chargeback reconciliations, ensuring alignment between contracts and SAP. Reconcile chargeback deductions, facilitate denial collections, and collaborate with the collections team for efficient resolution. Understand customer contract terms and conditions related to chargeback submissions to ensure timely resolution of disputes. Conduct audits of chargeback membership data, addressing inconsistencies related to rejections and membership eligibility issues. Proactively audit and review chargebacks for corrections, minimizing errors. Support development and implementation teams on EDI transactions, ensuring seamless communication and data transfer. Qualifications
Bachelor’s degree in business, finance, or related field. 2-3 years’ related business experience is required. Experience in contracting, chargeback adjudication within the pharmaceutical industry, medical distribution, and/or healthcare is preferred. Leadership, analytical and organizational skills. Knowledge of SAP, SAP 4HANA, or other Accounts Receivable systems preferred. Proficiency in Microsoft Office Applications is required. Advanced proficiency with MS Excel required. Strong technical writing skills and process management experience. Detail-oriented with a proactive approach to error prevention and correction. Salary
$80,000 to $120,000 About BRG
BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. They bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services across the globe. We’re built to help you make things happen and are an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, or any other protected category under federal, state, or local law.
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