LEGOLAND
What you'll bring to the team
️
Admissions Shift Lead – LEGOLAND Discovery Center Arizona
Tempe, AZ |
Part-Time or Full-Time |
Fun, Fast-Paced, Family-Focused
Be the Hero of the First Impression!
Are you a natural leader with a big personality, an eye for detail, and a love for
creating magical guest experiences
? Join the
LEGOLAND Discovery Center Arizona
team as our next
Admissions Shift Lead
— where every shift is an opportunity to
lead, inspire, and build unforgettable memories
for kids and families. ✨
Qualifications & Experience
What You'll Do:
As an
Admissions Shift Lead
, you're the go-to team leader ensuring everything runs smoothly at the front gates and beyond. You’ll be part of a
dynamic leadership team
, setting the tone for excellence in
guest service, safety, and team motivation
.
️ Your Role Includes:
Leading the day-to-day operation of Admissions — and supporting F&B, Retail, and Attractions as needed
♀️ Serving as
Supervisor on Duty
, helping team members, handling guest issues, and ensuring everything runs like clockwork
Inspiring your team to be
“Guest Obsessed”
, delivering fun, energetic, and WOW-worthy service
Delegating tasks, monitoring queues, and ensuring smooth guest flow throughout the attraction
️ Taking initiative with guest recovery, staff coaching, and daily problem-solving
️ Helping train new Hosts in everything from
ride and food safety
to
retail standards
Supporting performance evaluations, coaching sessions, and scheduling tasks
Upholding all
health and safety protocols
to protect your team and our guests
Keeping accurate records of training, incidents, and team performance
What You’ll Bring to the Brick Table:
High school diploma or GED required
6+ months experience in customer service, attractions, entertainment, or retail (leadership experience preferred!)
Passion for working with children and families in a playful, interactive environment
Confidence in leading a team and coaching others to deliver next-level service
Flexibility to work mornings, evenings, weekends, and holidays
Strong communication and decision-making skills
✅ A safety-first mindset and attention to detail
Why You’ll Love Working Here:
️
Free admission
to LEGOLAND Discovery Center and other Merlin attractions worldwide!
Career growth within the
Merlin Entertainments
global network
Employee recognition and performance incentives
Work in a
fun, imaginative, and highly interactive
family attraction
Be part of a passionate team that creates
smiles and memories
every day
⚠️ Physical & Work Requirements:
This is a
hands-on, on-your-feet
role — expect to walk, stand, bend, lift (up to 50 lbs), and move through indoor/outdoor areas with changing lighting, temperature, and sound levels.
✨ Ready to Lead the Fun?
If you're ready to step up, lead with energy, and help guests start their LEGOLAND adventure with a smile,
apply now
and let’s build something amazing together!
Benefits
Benefits of Joining Merlin Entertainments!
Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work!
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! ✨
Pay Range
USD $15.50/Hr.
Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/9647/admissions-shift-lead/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834381883)
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Location (Country-State-City)
US-AZ-Tempe
Job ID
2025-9647
Employment Type
Full-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND Discovery Center Arizona
️
Admissions Shift Lead – LEGOLAND Discovery Center Arizona
Tempe, AZ |
Part-Time or Full-Time |
Fun, Fast-Paced, Family-Focused
Be the Hero of the First Impression!
Are you a natural leader with a big personality, an eye for detail, and a love for
creating magical guest experiences
? Join the
LEGOLAND Discovery Center Arizona
team as our next
Admissions Shift Lead
— where every shift is an opportunity to
lead, inspire, and build unforgettable memories
for kids and families. ✨
Qualifications & Experience
What You'll Do:
As an
Admissions Shift Lead
, you're the go-to team leader ensuring everything runs smoothly at the front gates and beyond. You’ll be part of a
dynamic leadership team
, setting the tone for excellence in
guest service, safety, and team motivation
.
️ Your Role Includes:
Leading the day-to-day operation of Admissions — and supporting F&B, Retail, and Attractions as needed
♀️ Serving as
Supervisor on Duty
, helping team members, handling guest issues, and ensuring everything runs like clockwork
Inspiring your team to be
“Guest Obsessed”
, delivering fun, energetic, and WOW-worthy service
Delegating tasks, monitoring queues, and ensuring smooth guest flow throughout the attraction
️ Taking initiative with guest recovery, staff coaching, and daily problem-solving
️ Helping train new Hosts in everything from
ride and food safety
to
retail standards
Supporting performance evaluations, coaching sessions, and scheduling tasks
Upholding all
health and safety protocols
to protect your team and our guests
Keeping accurate records of training, incidents, and team performance
What You’ll Bring to the Brick Table:
High school diploma or GED required
6+ months experience in customer service, attractions, entertainment, or retail (leadership experience preferred!)
Passion for working with children and families in a playful, interactive environment
Confidence in leading a team and coaching others to deliver next-level service
Flexibility to work mornings, evenings, weekends, and holidays
Strong communication and decision-making skills
✅ A safety-first mindset and attention to detail
Why You’ll Love Working Here:
️
Free admission
to LEGOLAND Discovery Center and other Merlin attractions worldwide!
Career growth within the
Merlin Entertainments
global network
Employee recognition and performance incentives
Work in a
fun, imaginative, and highly interactive
family attraction
Be part of a passionate team that creates
smiles and memories
every day
⚠️ Physical & Work Requirements:
This is a
hands-on, on-your-feet
role — expect to walk, stand, bend, lift (up to 50 lbs), and move through indoor/outdoor areas with changing lighting, temperature, and sound levels.
✨ Ready to Lead the Fun?
If you're ready to step up, lead with energy, and help guests start their LEGOLAND adventure with a smile,
apply now
and let’s build something amazing together!
Benefits
Benefits of Joining Merlin Entertainments!
Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work!
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! ✨
Pay Range
USD $15.50/Hr.
Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/9647/admissions-shift-lead/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834381883)
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Location (Country-State-City)
US-AZ-Tempe
Job ID
2025-9647
Employment Type
Full-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND Discovery Center Arizona