PLS Financial Services
Overview
This job is located at 1 S. Wacker Dr., Chicago, IL, 60606
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. PLS (People – Location – Service) is a leading retail provider of financial services. The PLS Group, headquartered in Chicago, operates over 200 financial service centers in 12 states. We provide convenient financial products and services to help customers manage day-to-day needs. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview:
Our Senior Manager of Talent will lead enterprise-wide talent strategy. They will partner with stakeholders to assess, develop, implement, maintain, and evaluate talent solutions aligned with organizational goals. This role will manage multiple ongoing projects and prioritize work for Training and Communications, Talent Management, and Talent Acquisition teams. The person will apply proven talent strategy and operational expertise to deliver solutions that impact employee engagement, development, and retention. This role will have 4 direct reports. Responsibilities
Lead our talent strategy for employee engagement, including surveys and action planning. Oversee engagement event planning (e.g., monthly and biannual Support Center events). Lead the annual Performance Review process and drive continuous improvement. Enhance our current employee onboarding strategy and develop enterprise-wide solutions for various audiences. Design, develop, implement, and analyze employee recognition initiatives. Lead Talent Review and Succession Planning processes and implement solutions to support internal promotions. Identify training and talent metrics, complete analyses, and provide data-driven recommendations to improve work environment, culture, and retention. Identify and prioritize training initiatives, including compliance, functional, and leadership content. Consult on communications content, delivery, risk, and stakeholder implications. Develop and enhance our talent acquisition strategy and metric analysis, including our Employee Value Proposition. Other duties as assigned. Qualifications
Bachelor’s degree in business administration, human resources, or organizational development preferred. 12-15 years of related work experience preferred. Experience leading high-impact teams with a minimum of 3 direct reports. Strong focus on accuracy and consistency to deliver high-quality, error-free resources and programs. Proven experience overseeing design, development, and implementation of enterprise-wide programs. Experience communicating with diverse groups of customers and audiences. Experience writing clear company-wide communications for national audiences. Experience managing multiple projects and priorities simultaneously. Expertise with Microsoft Office programs highly preferred. Ability to quickly learn the organization’s culture, goals, and priorities to uphold PLS identity and brand standards. Experience in financial services and multi-unit retail organizations is preferable. Working Conditions and Physical Requirements
This role requires regular in-person collaboration with team members at the Chicago Support Center. Must be able to sit and/or stand for extended periods. Must be able to lift up to 15 lbs. with little assistance. Must manage several tasks concurrently and handle frequent interruptions to meet customer needs. Benefits Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. Equal Employment Opportunity PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify our Human Resources team at talentacquisition@pls247.com. The decision on granting accommodation will be made on a case-by-case basis.
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This job is located at 1 S. Wacker Dr., Chicago, IL, 60606
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. PLS (People – Location – Service) is a leading retail provider of financial services. The PLS Group, headquartered in Chicago, operates over 200 financial service centers in 12 states. We provide convenient financial products and services to help customers manage day-to-day needs. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview:
Our Senior Manager of Talent will lead enterprise-wide talent strategy. They will partner with stakeholders to assess, develop, implement, maintain, and evaluate talent solutions aligned with organizational goals. This role will manage multiple ongoing projects and prioritize work for Training and Communications, Talent Management, and Talent Acquisition teams. The person will apply proven talent strategy and operational expertise to deliver solutions that impact employee engagement, development, and retention. This role will have 4 direct reports. Responsibilities
Lead our talent strategy for employee engagement, including surveys and action planning. Oversee engagement event planning (e.g., monthly and biannual Support Center events). Lead the annual Performance Review process and drive continuous improvement. Enhance our current employee onboarding strategy and develop enterprise-wide solutions for various audiences. Design, develop, implement, and analyze employee recognition initiatives. Lead Talent Review and Succession Planning processes and implement solutions to support internal promotions. Identify training and talent metrics, complete analyses, and provide data-driven recommendations to improve work environment, culture, and retention. Identify and prioritize training initiatives, including compliance, functional, and leadership content. Consult on communications content, delivery, risk, and stakeholder implications. Develop and enhance our talent acquisition strategy and metric analysis, including our Employee Value Proposition. Other duties as assigned. Qualifications
Bachelor’s degree in business administration, human resources, or organizational development preferred. 12-15 years of related work experience preferred. Experience leading high-impact teams with a minimum of 3 direct reports. Strong focus on accuracy and consistency to deliver high-quality, error-free resources and programs. Proven experience overseeing design, development, and implementation of enterprise-wide programs. Experience communicating with diverse groups of customers and audiences. Experience writing clear company-wide communications for national audiences. Experience managing multiple projects and priorities simultaneously. Expertise with Microsoft Office programs highly preferred. Ability to quickly learn the organization’s culture, goals, and priorities to uphold PLS identity and brand standards. Experience in financial services and multi-unit retail organizations is preferable. Working Conditions and Physical Requirements
This role requires regular in-person collaboration with team members at the Chicago Support Center. Must be able to sit and/or stand for extended periods. Must be able to lift up to 15 lbs. with little assistance. Must manage several tasks concurrently and handle frequent interruptions to meet customer needs. Benefits Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. Equal Employment Opportunity PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify our Human Resources team at talentacquisition@pls247.com. The decision on granting accommodation will be made on a case-by-case basis.
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