AXA XL
Senior Claims Specialist, TPA Liability - Construction
AXA XL, San Francisco, California, United States, 94199
Overview Senior Claims Specialist, TPA Liability - Construction
Join to apply for the Senior Claims Specialist, TPA Liability - Construction role at AXA XL. Location options include Los Angeles, CA; Phoenix, AZ; Atlanta/Alpharetta, GA; Dallas, TX; Exton, PA; Chicago, IL; NYC, NY; or Hartford, CT. United States (Hybrid).
At AXA XL, we deliver on our claims promise by having the best systems, the best people and the best partnerships in place. This role focuses on construction bodily injury claims arising from automobile, general liability and employers’ liability coverages, with oversight of complex primary claims and third-party claim administrator partners nationwide.
You could be just the right applicant for this job Read all associated information and make sure to apply. Responsibilities
Active management of a caseload of high-value liability claims in the Construction book of business for assigned clients throughout the United States. Coordinate coverage referrals and compliance between third-party claim administrators, claim and legal management, and AXA XL’s compliance department. Provide claims oversight and guidance of TPAs in accordance with AXA XL best practices across phases of claim handling: coverage, investigation, evaluation, reserving, resolution and recovery. Collaborate with business partners on claim management strategies to deliver optimal outcomes and align exposure evaluation and resolution strategies. Consult with internal claim resources (regional practice leaders, claim legal) to mitigate claim exposure and expense. Perform claim account management for assigned clients, participate in TPA audits, and address technical and service issues related to TPA performance. Engage proactively with internal and external stakeholders regarding claim experience, results, and trends (actuarial, reinsurance, credit risk and underwriting). Provide input into key metrics to support TPA claim audits and assist with coordination and retention of external counsel as needed.
What You’ll Bring
Advanced claim handling experience involving high-value/complex claim management and litigation management for automobile, general liability, and employers liability in the Construction book of business. Defined expertise in managing coverage and compliance issues related to automobile, general liability and employers liability. Multi-jurisdictional (U.S.) experience. Experience managing claims in an unbundled TPA insurance model and providing technical liability oversight. Experience with NY Labor Law desired. Overall knowledge of workers’ compensation and employers liability desired, but not required. Demonstrated managerial leadership and ability to influence external relationships; coach, set expectations, evaluate and hold TPAs accountable for delivering successful oversight claims. Effective verbal and written communication with seasoned negotiation skills, and strong organizational and time management. Proven ability to continuously improve internal processes, including claim processes, file outcomes and external relationships. Ability to collaborate with practice leaders, legal, TPAs and clients to achieve desired outcomes; share critical information with brokers, actuarial, reinsurance and business partners. Progression towards or completion of insurance or industry-related qualifications or certifications is preferred. Advanced experience handling construction bodily injury claims. Highest standards of personal and professional conduct.
Who We Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We combine a comprehensive capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace to deliver top client service across our lines of business.
What We OfferInclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity, marital status, religion, disability, or any other protected characteristic. We promote an inclusive culture to attract, develop, advance and retain a diverse workforce. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 chapters globally. Flexible working arrangements support Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Total Rewards AXA XL’s rewards program covers health, wellbeing and financial security with competitive compensation and inclusive benefits. We invest in your development and offer learning opportunities for career growth.
Sustainability Sustainability is integral to our strategy. Our 2023-26 Sustainability plan, Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
Valuing nature: Protecting and restoring nature and promoting biodiversity. Addressing climate change: Building a net zero strategy and advancing solutions. Integrating ESG: Incorporating ESG considerations into internal processes and governance. AXA Hearts in Action: Volunteering and charitable programs, including Matching Gifts and Volunteer Leave.
For more information, please see Sustainability at AXA XL. The U.S. base salary range for this position is $106,000 to $186,500 USD. Actual pay will be determined based on skills, experience and location.
Additional Information Seniority level: Not Applicable | Employment type: Full-time | Job function: Finance and Sales | Industries: Insurance
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You could be just the right applicant for this job Read all associated information and make sure to apply. Responsibilities
Active management of a caseload of high-value liability claims in the Construction book of business for assigned clients throughout the United States. Coordinate coverage referrals and compliance between third-party claim administrators, claim and legal management, and AXA XL’s compliance department. Provide claims oversight and guidance of TPAs in accordance with AXA XL best practices across phases of claim handling: coverage, investigation, evaluation, reserving, resolution and recovery. Collaborate with business partners on claim management strategies to deliver optimal outcomes and align exposure evaluation and resolution strategies. Consult with internal claim resources (regional practice leaders, claim legal) to mitigate claim exposure and expense. Perform claim account management for assigned clients, participate in TPA audits, and address technical and service issues related to TPA performance. Engage proactively with internal and external stakeholders regarding claim experience, results, and trends (actuarial, reinsurance, credit risk and underwriting). Provide input into key metrics to support TPA claim audits and assist with coordination and retention of external counsel as needed.
What You’ll Bring
Advanced claim handling experience involving high-value/complex claim management and litigation management for automobile, general liability, and employers liability in the Construction book of business. Defined expertise in managing coverage and compliance issues related to automobile, general liability and employers liability. Multi-jurisdictional (U.S.) experience. Experience managing claims in an unbundled TPA insurance model and providing technical liability oversight. Experience with NY Labor Law desired. Overall knowledge of workers’ compensation and employers liability desired, but not required. Demonstrated managerial leadership and ability to influence external relationships; coach, set expectations, evaluate and hold TPAs accountable for delivering successful oversight claims. Effective verbal and written communication with seasoned negotiation skills, and strong organizational and time management. Proven ability to continuously improve internal processes, including claim processes, file outcomes and external relationships. Ability to collaborate with practice leaders, legal, TPAs and clients to achieve desired outcomes; share critical information with brokers, actuarial, reinsurance and business partners. Progression towards or completion of insurance or industry-related qualifications or certifications is preferred. Advanced experience handling construction bodily injury claims. Highest standards of personal and professional conduct.
Who We Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We combine a comprehensive capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace to deliver top client service across our lines of business.
What We OfferInclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity, marital status, religion, disability, or any other protected characteristic. We promote an inclusive culture to attract, develop, advance and retain a diverse workforce. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 chapters globally. Flexible working arrangements support Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Total Rewards AXA XL’s rewards program covers health, wellbeing and financial security with competitive compensation and inclusive benefits. We invest in your development and offer learning opportunities for career growth.
Sustainability Sustainability is integral to our strategy. Our 2023-26 Sustainability plan, Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
Valuing nature: Protecting and restoring nature and promoting biodiversity. Addressing climate change: Building a net zero strategy and advancing solutions. Integrating ESG: Incorporating ESG considerations into internal processes and governance. AXA Hearts in Action: Volunteering and charitable programs, including Matching Gifts and Volunteer Leave.
For more information, please see Sustainability at AXA XL. The U.S. base salary range for this position is $106,000 to $186,500 USD. Actual pay will be determined based on skills, experience and location.
Additional Information Seniority level: Not Applicable | Employment type: Full-time | Job function: Finance and Sales | Industries: Insurance
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