Alchemy
Overview
Learn more about the general tasks related to this opportunity below, as well as required skills. Alchemy is headquartered in Ireland and is ranked as the 11th-fastest growing tech company in Ireland in Deloitte's Technology Fast 50. Our global operations span multiple continents, with facilities for device warehousing, triage, grading, and reverse solutions in the USA, UK, Australia, Dubai, Hong Kong, Mexico, South Korea, Taiwan, and Japan. We process and ship secondary tech to businesses and consumers across Europe, with shipping locations in Ireland and France, supported by multiple sales offices worldwide.
At Alchemy, we’re not just reshaping the circular tech market – we’re creating opportunities for people. Our pioneering technology connects every step of the circular tech market, empowering consumers and businesses alike. From trade-in to remarketing, we offer a seamless experience, partnering with manufacturers, mobile carriers, and retailers to deliver value securely and transparently. Our proprietary technology makes it possible for consumers and businesses to recover value safely and securely from their used devices.
We also own LoopMobile, a leading online retailer of pre-owned devices, serving major markets including the United States, Europe, the United Kingdom, and Australia.
At the heart of Alchemy are our people. We believe that diverse perspectives fuel innovation, and we welcome talent from all backgrounds to help us shape the future of circular tech market. Our global team is made up of innovators, problem-solvers, and creators who are passionate about making a difference.
If you’re looking to join a dynamic, fast-paced environment where your contribution matters, come and join us. We’re the fastest growing global company in the circular tech market - and we’d love for you to be part of it.
Explore more at www.wearealchemy.com
Position Overview The
Key Account Director
is responsible for managing and developing our relationships with the company’s most strategic partners. This leadership role will be tasked with developing long-term partnerships, ensuring client satisfaction, and driving revenue growth across assigned accounts. The Key Account Director will act as the primary contact between the company and senior client stakeholders, ensuring alignment with the client’s business objectives and our company’s strategic goals.
Key Responsibilities
Excellent account management and relationship skills: experience in excelling at managing significant stakeholder relationships both on partner side and within own organisation
Strong commercial skills:, able to build successful financial programs and models, measure profitability and other success metrics
Business development skills within partner account: ability to identify opportunities for new / increased business, new service lines, expansion into new markets and programs
Good dispute resolution abilities, able to manage issues, avoid conflict, deescalate problems and find solutions for both parties
Exceptional organisational rigour, able to manage and lead business review sessions, involve relevant stakeholders, oversee new programs of work, ensure deadlines met and exceed performance expectations
We Have
An experienced, innovative bunch of people – leaders in their field - unparalleled in tech trade in solutions and remarketing
Sophisticated partners and investors that give Alchemy a financial edge and credibility
A creative and fun environment with great flexibility for the right candidate to make the role their own
Outstanding technology platforms and solutions that are available globally to our customers
A disruptive business model that makes Alchemy a compelling partner to customers and suppliers alike
A winning attitude based on our ability to deliver and our appetite to do so
You Have Education & Experience :
Bachelor’s degree in business, Marketing, Sales, or a related field preferred; equivalent work experience will be considered
5+ years of experience in Key Account Management, with a strong preference for experience in the tech industry.
Understanding of international business and markets, experience across different countries, ideally US&C, Europe/UK, APAC.
Skills & Competencies :
Proven track record in managing Key/Enterprise client relationships at a senior level
Strong commitment to exceptional customer service and account management
Ability to perform under pressure and consistently meet deadlines and targets
High ethical standards and unwavering professional integrity
Quick to learn and adopt new software tools, particularly sales and inventory platforms (training provided)
Solid commercial acumen, with an understanding of cost of goods, inventory turnover, gross profit, and VAT impact
Strong self-motivation and the ability to inspire and lead others toward excellence
Embody the Alchemy DNA: fun, committed, trustworthy, driven, talented, and successful
Attributes
Customer-centric approach with a strong focus on delivering high-quality service and building lasting client relationships
Team player with a positive attitude, strong collaboration skills, and the ability to work effectively across departments
Excellent time management and organizational skills, with the ability to prioritize in a fast-paced, high-volume environment
Proven ability to work independently, take initiative, and maintain accountability for results
#J-18808-Ljbffr
Learn more about the general tasks related to this opportunity below, as well as required skills. Alchemy is headquartered in Ireland and is ranked as the 11th-fastest growing tech company in Ireland in Deloitte's Technology Fast 50. Our global operations span multiple continents, with facilities for device warehousing, triage, grading, and reverse solutions in the USA, UK, Australia, Dubai, Hong Kong, Mexico, South Korea, Taiwan, and Japan. We process and ship secondary tech to businesses and consumers across Europe, with shipping locations in Ireland and France, supported by multiple sales offices worldwide.
At Alchemy, we’re not just reshaping the circular tech market – we’re creating opportunities for people. Our pioneering technology connects every step of the circular tech market, empowering consumers and businesses alike. From trade-in to remarketing, we offer a seamless experience, partnering with manufacturers, mobile carriers, and retailers to deliver value securely and transparently. Our proprietary technology makes it possible for consumers and businesses to recover value safely and securely from their used devices.
We also own LoopMobile, a leading online retailer of pre-owned devices, serving major markets including the United States, Europe, the United Kingdom, and Australia.
At the heart of Alchemy are our people. We believe that diverse perspectives fuel innovation, and we welcome talent from all backgrounds to help us shape the future of circular tech market. Our global team is made up of innovators, problem-solvers, and creators who are passionate about making a difference.
If you’re looking to join a dynamic, fast-paced environment where your contribution matters, come and join us. We’re the fastest growing global company in the circular tech market - and we’d love for you to be part of it.
Explore more at www.wearealchemy.com
Position Overview The
Key Account Director
is responsible for managing and developing our relationships with the company’s most strategic partners. This leadership role will be tasked with developing long-term partnerships, ensuring client satisfaction, and driving revenue growth across assigned accounts. The Key Account Director will act as the primary contact between the company and senior client stakeholders, ensuring alignment with the client’s business objectives and our company’s strategic goals.
Key Responsibilities
Excellent account management and relationship skills: experience in excelling at managing significant stakeholder relationships both on partner side and within own organisation
Strong commercial skills:, able to build successful financial programs and models, measure profitability and other success metrics
Business development skills within partner account: ability to identify opportunities for new / increased business, new service lines, expansion into new markets and programs
Good dispute resolution abilities, able to manage issues, avoid conflict, deescalate problems and find solutions for both parties
Exceptional organisational rigour, able to manage and lead business review sessions, involve relevant stakeholders, oversee new programs of work, ensure deadlines met and exceed performance expectations
We Have
An experienced, innovative bunch of people – leaders in their field - unparalleled in tech trade in solutions and remarketing
Sophisticated partners and investors that give Alchemy a financial edge and credibility
A creative and fun environment with great flexibility for the right candidate to make the role their own
Outstanding technology platforms and solutions that are available globally to our customers
A disruptive business model that makes Alchemy a compelling partner to customers and suppliers alike
A winning attitude based on our ability to deliver and our appetite to do so
You Have Education & Experience :
Bachelor’s degree in business, Marketing, Sales, or a related field preferred; equivalent work experience will be considered
5+ years of experience in Key Account Management, with a strong preference for experience in the tech industry.
Understanding of international business and markets, experience across different countries, ideally US&C, Europe/UK, APAC.
Skills & Competencies :
Proven track record in managing Key/Enterprise client relationships at a senior level
Strong commitment to exceptional customer service and account management
Ability to perform under pressure and consistently meet deadlines and targets
High ethical standards and unwavering professional integrity
Quick to learn and adopt new software tools, particularly sales and inventory platforms (training provided)
Solid commercial acumen, with an understanding of cost of goods, inventory turnover, gross profit, and VAT impact
Strong self-motivation and the ability to inspire and lead others toward excellence
Embody the Alchemy DNA: fun, committed, trustworthy, driven, talented, and successful
Attributes
Customer-centric approach with a strong focus on delivering high-quality service and building lasting client relationships
Team player with a positive attitude, strong collaboration skills, and the ability to work effectively across departments
Excellent time management and organizational skills, with the ability to prioritize in a fast-paced, high-volume environment
Proven ability to work independently, take initiative, and maintain accountability for results
#J-18808-Ljbffr