Valor PayTech
This range is provided by Valor PayTech. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.
Base pay range
$20.00/hr - $26.00/hr Job Title: Technical Support Specialist (Bilingual Spanish/English) Location:
Remote (U.S.-based) Employment Type:
Full-Time Compensation:
$20$26 per hour (based on experience) Location:
The first month is onsite at 2 Jericho Plaza, Jericho NY 11753 after that it goes permanent remote. Hours: Training Period:
10 AM 7 PM EST (first month) Post-Training:
3 PM 12 AM EST About Valor PayTech Valor PayTech is a rapidly growing fintech company delivering secure, all-in-one payment technology solutions for ISOs, merchants, and business owners. Our mission is to simplify transactions through innovative software and hardware that set the gold standard for intelligent, seamless commerce. Position Summary We are seeking a bilingual
Technical Support Specialist
fluent in
Spanish and English
to provide exceptional technical assistance to our merchant clients. This fully remote role requires strong troubleshooting skills, a customer-first mindset, and the ability to thrive in a fast-paced, dynamic environment. This position is
remote
but your first month of work(training) must be onsite in Jericho, NY. Key Responsibilities Deliver expert technical support for Valors payment products and services Troubleshoot hardware and software issues related to POS systems and payment terminals Configure, program, and deploy merchant terminals and software solutions Respond to merchant inquiries with urgency and professionalism Build and maintain strong relationships with clients to ensure satisfaction and retention Maintain accurate records of support interactions and resolutions Collaborate with internal teams to resolve complex issues and improve support processes Qualifications Fluent in
Spanish and English
(required) Minimum
2 years of technical support or customer service experience
(required) Familiarity with POS hardware/software is a strong plus Proficiency in
Microsoft Excel
and
Outlook Excellent communication and interpersonal skills Highly organized, detail-oriented, and self-motivated Quick learner with the ability to adapt in a fast-changing industry Competitive hourly pay Medical and dental insurance (multiple plan options) 401(k) with up to 4% employer match Flexible PTO and paid holidays Career growth opportunities with a focus on internal promotion Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology and Customer Service Referrals increase your chances of interviewing at Valor PayTech by 2x Inferred from the description for this job
Medical insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for Technical Support Specialist roles.
New York City Metropolitan Area $65,000.00-$72,000.00 1 week ago New York City Metropolitan Area 4 weeks ago IT Support Technician - Long term contract 5 days a week
New York City Metropolitan Area $30.00-$40.00 1 week ago New York City Metropolitan Area 3 weeks ago New York City Metropolitan Area $80,000.00-$100,000.00 1 month ago New York City Metropolitan Area $70,000.00-$90,000.00 1 month ago New York City Metropolitan Area $80,000.00-$95,000.00 3 weeks ago New York City Metropolitan Area $90,000.00-$130,000.00 1 month ago New York City Metropolitan Area $50,000.00-$52,000.00 2 weeks ago Stamford, CT $100,000.00-$150,000.00 5 months ago New York City Metropolitan Area $55,000.00-$80,000.00 1 week ago New York City Metropolitan Area $80,000.00-$90,000.00 4 weeks ago Queens, NY $35,000.00-$50,000.00 1 day ago Smithtown, NY $50,000.00-$60,000.00 3 weeks ago Garden City, NY $60,000.00-$65,000.00 1 month ago White Plains, NY $75,000.00-$80,000.00 1 week ago Queens, NY $65,000.00-$75,000.00 2 weeks ago New York City Metropolitan Area $68,300.00-$88,600.00 1 month ago Inwood, NY $50,000.00-$70,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$20.00/hr - $26.00/hr Job Title: Technical Support Specialist (Bilingual Spanish/English) Location:
Remote (U.S.-based) Employment Type:
Full-Time Compensation:
$20$26 per hour (based on experience) Location:
The first month is onsite at 2 Jericho Plaza, Jericho NY 11753 after that it goes permanent remote. Hours: Training Period:
10 AM 7 PM EST (first month) Post-Training:
3 PM 12 AM EST About Valor PayTech Valor PayTech is a rapidly growing fintech company delivering secure, all-in-one payment technology solutions for ISOs, merchants, and business owners. Our mission is to simplify transactions through innovative software and hardware that set the gold standard for intelligent, seamless commerce. Position Summary We are seeking a bilingual
Technical Support Specialist
fluent in
Spanish and English
to provide exceptional technical assistance to our merchant clients. This fully remote role requires strong troubleshooting skills, a customer-first mindset, and the ability to thrive in a fast-paced, dynamic environment. This position is
remote
but your first month of work(training) must be onsite in Jericho, NY. Key Responsibilities Deliver expert technical support for Valors payment products and services Troubleshoot hardware and software issues related to POS systems and payment terminals Configure, program, and deploy merchant terminals and software solutions Respond to merchant inquiries with urgency and professionalism Build and maintain strong relationships with clients to ensure satisfaction and retention Maintain accurate records of support interactions and resolutions Collaborate with internal teams to resolve complex issues and improve support processes Qualifications Fluent in
Spanish and English
(required) Minimum
2 years of technical support or customer service experience
(required) Familiarity with POS hardware/software is a strong plus Proficiency in
Microsoft Excel
and
Outlook Excellent communication and interpersonal skills Highly organized, detail-oriented, and self-motivated Quick learner with the ability to adapt in a fast-changing industry Competitive hourly pay Medical and dental insurance (multiple plan options) 401(k) with up to 4% employer match Flexible PTO and paid holidays Career growth opportunities with a focus on internal promotion Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology and Customer Service Referrals increase your chances of interviewing at Valor PayTech by 2x Inferred from the description for this job
Medical insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for Technical Support Specialist roles.
New York City Metropolitan Area $65,000.00-$72,000.00 1 week ago New York City Metropolitan Area 4 weeks ago IT Support Technician - Long term contract 5 days a week
New York City Metropolitan Area $30.00-$40.00 1 week ago New York City Metropolitan Area 3 weeks ago New York City Metropolitan Area $80,000.00-$100,000.00 1 month ago New York City Metropolitan Area $70,000.00-$90,000.00 1 month ago New York City Metropolitan Area $80,000.00-$95,000.00 3 weeks ago New York City Metropolitan Area $90,000.00-$130,000.00 1 month ago New York City Metropolitan Area $50,000.00-$52,000.00 2 weeks ago Stamford, CT $100,000.00-$150,000.00 5 months ago New York City Metropolitan Area $55,000.00-$80,000.00 1 week ago New York City Metropolitan Area $80,000.00-$90,000.00 4 weeks ago Queens, NY $35,000.00-$50,000.00 1 day ago Smithtown, NY $50,000.00-$60,000.00 3 weeks ago Garden City, NY $60,000.00-$65,000.00 1 month ago White Plains, NY $75,000.00-$80,000.00 1 week ago Queens, NY $65,000.00-$75,000.00 2 weeks ago New York City Metropolitan Area $68,300.00-$88,600.00 1 month ago Inwood, NY $50,000.00-$70,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr