Towne Properties Asset Mgt Co
Customer Service Administrator
Towne Properties Asset Mgt Co, Raleigh, North Carolina, United States, 27601
Job Type
Full-time
Description
Love Where You Work!
At
Towne Properties , we don't just build communities-we build careers. As a recognized leader in property management, we take pride in being an employer of choice. Our team is growing, and we're looking for talented individuals like you to join us!
Position:
Customer Service Administrator Location:
Carolina Regional Office, Raleigh, NC Schedule:
Monday-Thursday, 8:00 a.m.-5:30 p.m.; Friday, 8:00 a.m.-1:00 p.m.
Competitive Pay : $19 to $22 per hour based on experience, and qualifications plus yearly bonuses.
Note:
This is not a remote position; work is performed on-site at our Carolina Regional Office.
What You'll Do as a Customer Service Administrator:
Serve as the primary point of contact for residents and homeowners in your assigned portfolio. Provide administrative support to Association Managers, including drafting correspondence, preparing reports, and maintaining organized records. Respond to resident inquiries and relay relevant feedback to Association Managers. Create and distribute newsletters, mailings, and other community communications. Communicate with Board members to share project updates and assist with follow-up tasks. Cover the reception desk part-time, welcoming visitors and managing incoming calls. Support daily operations through additional Community Support Assistant (CSA) duties. What We're Looking For:
Minimum of 2 years of combined customer service and administrative experience. Proficiency in Microsoft Office products (SharePoint/OneDrive experience a plus). Strong written and verbal communication skills. Experience preparing reports and business correspondence. Ability to thrive in a fast-paced office environment while handling challenging situations with professionalism, composure, and a solutions-focused approach. Valid driver's license, reliable vehicle, and auto insurance required. Must be willing to undergo a drug and background check if offered the position. Why Join Towne Properties?
Health, dental, vision, life insurance, FSA, 401(k) with match, plus yearly bonuses Generous PTO, paid holidays, vacation, and personal days Training, certification support, and career advancement through Towne University Supportive team environment, referral bonuses, recognition programs and more Family-owned since 1961 with a strong foundation for your career growth Proud
Energage Top Workplace 2018-2025 Apply today
and grow your career with Towne Properties-where we build great places to
Live, Work, Shop & Play® !
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
Minimum of 2 years of combined customer service and administrative experience. Proficiency in Microsoft Office products (SharePoint/OneDrive experience a plus). Strong written and verbal communication skills. Valid driver's license, reliable vehicle, and auto insurance
Full-time
Description
Love Where You Work!
At
Towne Properties , we don't just build communities-we build careers. As a recognized leader in property management, we take pride in being an employer of choice. Our team is growing, and we're looking for talented individuals like you to join us!
Position:
Customer Service Administrator Location:
Carolina Regional Office, Raleigh, NC Schedule:
Monday-Thursday, 8:00 a.m.-5:30 p.m.; Friday, 8:00 a.m.-1:00 p.m.
Competitive Pay : $19 to $22 per hour based on experience, and qualifications plus yearly bonuses.
Note:
This is not a remote position; work is performed on-site at our Carolina Regional Office.
What You'll Do as a Customer Service Administrator:
Serve as the primary point of contact for residents and homeowners in your assigned portfolio. Provide administrative support to Association Managers, including drafting correspondence, preparing reports, and maintaining organized records. Respond to resident inquiries and relay relevant feedback to Association Managers. Create and distribute newsletters, mailings, and other community communications. Communicate with Board members to share project updates and assist with follow-up tasks. Cover the reception desk part-time, welcoming visitors and managing incoming calls. Support daily operations through additional Community Support Assistant (CSA) duties. What We're Looking For:
Minimum of 2 years of combined customer service and administrative experience. Proficiency in Microsoft Office products (SharePoint/OneDrive experience a plus). Strong written and verbal communication skills. Experience preparing reports and business correspondence. Ability to thrive in a fast-paced office environment while handling challenging situations with professionalism, composure, and a solutions-focused approach. Valid driver's license, reliable vehicle, and auto insurance required. Must be willing to undergo a drug and background check if offered the position. Why Join Towne Properties?
Health, dental, vision, life insurance, FSA, 401(k) with match, plus yearly bonuses Generous PTO, paid holidays, vacation, and personal days Training, certification support, and career advancement through Towne University Supportive team environment, referral bonuses, recognition programs and more Family-owned since 1961 with a strong foundation for your career growth Proud
Energage Top Workplace 2018-2025 Apply today
and grow your career with Towne Properties-where we build great places to
Live, Work, Shop & Play® !
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
Minimum of 2 years of combined customer service and administrative experience. Proficiency in Microsoft Office products (SharePoint/OneDrive experience a plus). Strong written and verbal communication skills. Valid driver's license, reliable vehicle, and auto insurance