Soni Resources
Our client is seeking a proven leader with deep expertise in core banking applications and financial services operations to manage and strategically guide the use of applications supporting key banking functions. This is a 5 days/week on-site role based out of the Greater Philadelphia/Delaware market. This individual will oversee a team of 14+ employees, serve as the primary liaison between business units and IT, and ensure that core systems and vendor-delivered solutions align with business goals. The role is quasi-technica l , requiring both a strong understanding of banking operations and the ability to interpret data, reports, and APIs, while leveraging vendor partnerships to optimize business outcomes.
Key Responsibilities:
Lead and mentor a team of 14+ employees (including 2 direct reports) supporting applications used across banking business units.
Act as the primary bridge between business operations and technology, ensuring applications meet end-user needs and align with strategic objectives.
Oversee applications delivered by FIS and other vendors (solutions are ~70-80% vendor-provided), ensuring the bank leverages products correctly and gains full value from new features and services.
Engage directly with FIS and other core banking partners to manage escalations, resolve issues, and optimize support.
Drive strategic outcomes by evaluating whether products and services meet business needs and recommending enhancements where necessary.
Support daily operations by overseeing reporting, data interpretation, and analytics within the core banking environment.
Translate operational requirements into system configurations, reports, and process improvements.
Provide leadership and hands-on expertise in core banking platforms such as FIS, Jack Henry, Fiserv, or similar systems.
Understand and interpret API-driven data and integrations while partnering with IT on system connectivity (Salesforce/nCino knowledge is not required).
Ensure application availability, compliance, and secure operations across the banking environment.
Participate in and guide key projects, including core upgrades, conversions, and new product rollouts.
Be available for occasional on-call support, such as Saturday coverage during critical updates. Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field preferred.
8+ years of experience in financial services technology, with deep exposure to banking operations and core processing systems.
Proven track record of leading teams of 10+ employees, with strong people management and mentoring skills.
Hands-on experience supporting core banking applications (FIS, Jack Henry, Fiserv, or equivalent).
Strong vendor management skills, with direct experience engaging FIS or other third-party providers.
Ability to analyze operational data, generate reports, and interpret API-driven information.
Skilled at operating in a hybrid space between business and technology, able to translate business needs into practical system solutions.
Excellent communication, leadership, and stakeholder management skills.
Flexible availability for planned upgrades, occasional weekends, and limited regional travel.
#SoniTech1
Key Responsibilities:
Lead and mentor a team of 14+ employees (including 2 direct reports) supporting applications used across banking business units.
Act as the primary bridge between business operations and technology, ensuring applications meet end-user needs and align with strategic objectives.
Oversee applications delivered by FIS and other vendors (solutions are ~70-80% vendor-provided), ensuring the bank leverages products correctly and gains full value from new features and services.
Engage directly with FIS and other core banking partners to manage escalations, resolve issues, and optimize support.
Drive strategic outcomes by evaluating whether products and services meet business needs and recommending enhancements where necessary.
Support daily operations by overseeing reporting, data interpretation, and analytics within the core banking environment.
Translate operational requirements into system configurations, reports, and process improvements.
Provide leadership and hands-on expertise in core banking platforms such as FIS, Jack Henry, Fiserv, or similar systems.
Understand and interpret API-driven data and integrations while partnering with IT on system connectivity (Salesforce/nCino knowledge is not required).
Ensure application availability, compliance, and secure operations across the banking environment.
Participate in and guide key projects, including core upgrades, conversions, and new product rollouts.
Be available for occasional on-call support, such as Saturday coverage during critical updates. Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field preferred.
8+ years of experience in financial services technology, with deep exposure to banking operations and core processing systems.
Proven track record of leading teams of 10+ employees, with strong people management and mentoring skills.
Hands-on experience supporting core banking applications (FIS, Jack Henry, Fiserv, or equivalent).
Strong vendor management skills, with direct experience engaging FIS or other third-party providers.
Ability to analyze operational data, generate reports, and interpret API-driven information.
Skilled at operating in a hybrid space between business and technology, able to translate business needs into practical system solutions.
Excellent communication, leadership, and stakeholder management skills.
Flexible availability for planned upgrades, occasional weekends, and limited regional travel.
#SoniTech1