Mister Sparky
Join Our Team of Professional Electricians
Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you'll be fit for our team! Job Summary
This position plays a vital role in ensuring the smooth day-to-day operations of the office and field team. You will be the point of contact between customers and technicians, handling scheduling, routing, and administrative support. Job Duties
Manages the dispatch board to keep field personnel on the move and servicing clients Makes every effort to compress call scheduling effectively maximizing productivity and revenue Notifies clients ahead of time without fail if the electrician is not going to arrive at their home within the scheduled time window Re-schedules appointment times at client's convenience as necessary Coordination to arrange efficient delivery of parts to Electricians Shares responsibility to ensure that all electricians arrive at their designated appointments on time Debriefs with electricians upon completion of jobs to identify any outstanding client satisfaction issues Enters invoice, material, and general information for jobs in our operations software. Minimum Requirements
Prior 1+ years experience in dispatching, office admin, and/or customer service preferred Excellent phone etiquette and communication skills Strong organizational and multitasking abilities. Bilingual is a plus. High school diploma or equivalent Compensation: $19.00 - $21.00 per hour So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you'll be fit for our team! Job Summary
This position plays a vital role in ensuring the smooth day-to-day operations of the office and field team. You will be the point of contact between customers and technicians, handling scheduling, routing, and administrative support. Job Duties
Manages the dispatch board to keep field personnel on the move and servicing clients Makes every effort to compress call scheduling effectively maximizing productivity and revenue Notifies clients ahead of time without fail if the electrician is not going to arrive at their home within the scheduled time window Re-schedules appointment times at client's convenience as necessary Coordination to arrange efficient delivery of parts to Electricians Shares responsibility to ensure that all electricians arrive at their designated appointments on time Debriefs with electricians upon completion of jobs to identify any outstanding client satisfaction issues Enters invoice, material, and general information for jobs in our operations software. Minimum Requirements
Prior 1+ years experience in dispatching, office admin, and/or customer service preferred Excellent phone etiquette and communication skills Strong organizational and multitasking abilities. Bilingual is a plus. High school diploma or equivalent Compensation: $19.00 - $21.00 per hour So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!