Overview
Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is privately held, headquartered in San Francisco with an office in Bangalore. The Customer Journey Team is looking for a Sr. Product Manager to shape and evolve Postman’s monetization experience to drive business growth. The role provides the opportunity to:
- Impact a core area of our platform
- Ensure seamless user experiences
- Promote transparent billing practices
You will help execute how we price and package offerings to capture value from various customer segments while expanding international reach. The mission is to create a best-in-class conversion experience that scales and deepens engagement across teams of all sizes.
You’ll collaborate with cross-functional teams to identify growth levers, build features like one-click purchase flows, and improve the clarity of our product’s value for users and buyers. Your contributions will increase paid active users and enhance how customers interact with pricing and payment systems, helping Postman remain indispensable for API-focused teams. You will also work with Finance to understand and institute payments methods to support various geographies.
What You’ll Do
- Own and lead Postman’s monetization experience
- Ensure a simple, clear, and personalized purchase/subscription process
- Streamline pricing flows and develop intuitive purchasing options
- Optimize billing practices and notifications to reduce churn and maximize revenue
- Execute pricing and packaging changes with speed and clarity
- Collaborate with Design, Analytics, and Engineering teams to execute your roadmap
- Partner with platform, ops, marketing teams, and leadership to launch cross-functional initiatives (e.g., pricing and packaging updates)
- Introduce new payment methods in key new target markets
- Improve UX for users and admins to reduce churn
- Simplify pricing flows and purchase experience: streamline pricing pages; encourage annual plans
- One-click purchase: create seamless options for users to upgrade or request add-ons
- Improve notifications: increase clarity and trust on billing changes and auto-flex
- Drive geographic expansion
About You
Must Have:
- 6+ years of experience in B2B SaaS product management with at least one stint as a Monetization PM
- A love for iteration, collaborative learning, and driving goals at all costs
- Ability to simplify complex product challenges
- Strong analytical skills and data-to-insight translation
- System-level thinking and problem anticipation
- User-centric, research-driven approach to roadmap prioritization
- Unblock yourself by doing basic vibe coding / prototyping in Figma
- Located in the San Francisco Bay Area
Nice to Have:
- Experience in high growth SaaS companies
- Background in developer tools
- Background in coding
- Experience with Stripe
- Experience launching new payment options
- History of building personalized and contextual user experiences
The reasonably estimated base salary for this role ranges from $190,000 to $220,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.
What Else?
Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. We support wellness programs and frequent team-building events, and a donation-matching program. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman, we embrace a hybrid work model. For roles based in the San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3 days a week. This model balances flexibility and collaboration and is informed by feedback from our workforce, leadership, and peers.
Our Values
We create with curiosity, value transparency and honest communication about successes and failures. We focus on specific goals that contribute to a larger vision. Our inclusive work culture ensures everyone is valued as an important part of the final product. We are dedicated to delivering the best products we can.
Equal Opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. Postman does not accept unsolicited resumes from headhunters or agencies.
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