Human Resources Business Partner

Overview

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Summary: The Human Resources Business Partner (HRBP) sits at the intersection of People Services, Store Quality and our Stores to support the goals and functions of the human resources department and the organization and is primarily responsible for the employee relations function. Duties include providing expert support to management and employees; responding to HR related inquiries; facilitating problem solving and conflict resolution processes; reviewing disciplinary actions and ensuring that disciplinary action is administered fairly and uniformly; participating in investigations; and supporting the new hire recruiting and onboarding process. The HRBP will also be responsible for executing special projects when appropriate.

Responsibilities

• Manage employee relations issues, ensure that employee issues are properly documented, advise in appropriate resolution of employee issues from incident reporting through final disposition, and effectively identify issues that require escalation.
• Serve as a credible partner and “one stop shop” for team members to voice concerns, ask questions and request assistance.
• Partner with Store Quality and Store leadership, and with Store Support Center (SSC) when needed, to provide comprehensive support.
• Verify candidates’ eligibility to work through pre-employment drug and background screenings, professional reference checks, and I-9 Forms.
• Prepare and approve written offer letters and hire forms and complete the onboarding process, ensuring a smooth transition into the organization.
• Ensure that I-9 Forms are completed in a timely manner and within federal law guidelines.
• Administer the Team Member Referral Award Program.
• Support training for managers on human resources related policy and procedures.
• Schedule and conduct exit interviews.
• Keep up to date on local, state, and federal employment law.
• Ensure compliance with company policies and applicable labor laws and regulations.
• Assist in maintaining a positive and inclusive work environment.
• Plan and conduct new hire orientation for SSC team members, as needed, ensuring a fun, memorable and excellent new team member experience.
• Support temporary staffing needs, as needed, by working with outside staffing agencies, scheduling interviews, onboarding, and exit of temporary staff.
• Perform and assist with special projects and initiatives.

Qualifications

• Minimum 5 years’ experience in Human Resources specializing in employee relations.
• Industry experience in retail, consumer products, hospitality or service industry is preferred.
• Proven ability to conduct workplace investigations, prepare written reports, and manage complex situations with a high sense of urgency.
• Ability to exercise sound judgment and discretion, make and communicate decisions, and escalate issues when appropriate.
• Strong organizational skills, ability to prioritize multiple, concurrent tasks, and successfully manage projects from beginning to end in a fast-paced environment.
• Working knowledge of the application and interpretation of employment laws and company policies, procedures and practices.
• Demonstrated excellence in verbal, written, listening and interpersonal communications, and problem analysis skills.
• Strong relationship management and influencing skills and demonstrated ability to build and maintain effective working relationships.
• Strong technical foundation and ability to learn and apply new technology/processes.
• Familiarity with Human Resources Information Systems (HRIS). Experience with Dayforce is preferred.
• Proficiency in MS Office applications.
• Strong critical thinking skills and good ethical judgment paired with the ability to keep sensitive information confidential.
• Highly collaborative team player with a track record of partnering with others to meet objectives.
• Strong customer-service orientation with an “in-service” approach.

Travel

• The HRBP may be required to travel to store locations occasionally.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee Benefits

• Health and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance.
• Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off: Vacation Accrual; Sick Leave
• Nine Paid Holidays
• Profit Sharing Bonus Plan
• Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

Employment type: Full-time • Job function: Human Resources • Industries: Retail • Seniority level: Mid-Senior level