DoorDash
Manager, Merchant Strategy & Operations - Menu
DoorDash, San Francisco, California, United States, 94199
Manager, Merchant Strategy & Operations - Menu
Overview
Strategy & Operations (S&O) Managers at DoorDash drive impact and solve problems by digging into details, executing quickly in the face of ambiguity, and building strong cross-functional collaboration. As a Merchant S&O Manager, you will own the end-to-end strategy and execution that shape the success of merchants on our platform and the direction of DoorDash’s core business. You will own the Menu Content and Metadata work, engaging with Merchants, partnering with Product and Consumer teams, and analyzing data to develop hypotheses, test in the market, and refine approaches to develop best-in-world solutions. You will ensure the Merchant voice is represented at the nexus of Growth, Operations, Product, and Strategy. You will report to the Senior Manager of Merchant Strategy & Operations on the Menu team.
Responsibilities
Solve challenging menu data problems at DoorDash and help shape our next generation of products and capabilities.
Drive photo and video coverage of merchant menus to improve conversion.
Use data-driven decision making to design and maintain taxonomies, classification systems, and metadata frameworks for food items.
Collaborate with designers, product managers, and data scientists to ensure content and menu data support personalization efforts across the company.
Develop standards and processes for consistent labeling, categorization, and tagging; create scalable workflows with vendors.
Operate at a detailed level to understand the impact of decisions and iterate using data insights.
Identify merchant needs through regular engagement and work at the lowest level of detail to drive improvements.
Qualifications
Bachelor’s degree and 6+ years of experience in consulting, strategy, operations, banking, technology, or related fields; high-growth or early-stage startup experience and team leadership are a plus.
Experience building scalable systems, willingness to dive into details, and ability to collaborate cross-functionally to launch features.
Analytical mindset with ability to use quantitative and qualitative data; SQL experience is a strong plus.
Ownership mentality and ability to think from first principles, inspiring action to create the future.
Proven ability to lead from the front and motivate across levels and functions.
Strong written and verbal communication; able to distill complex topics for stakeholders at all levels.
Ability to build and execute plans to hit goals with focus and drive.
Compensation and Benefits The compensation for this role includes a base salary range of $136,000—$200,000 USD, localized by work location. Eligibility for equity grants is included. DoorDash offers a comprehensive benefits package including medical, dental, vision, 401(k) with employer matching, paid parental leave, wellness benefits, commuter benefits, paid time off and sick leave, holiday pay, disability and life insurance, family-forming assistance, and a mental health program. Details are provided on the careers page.
Notice and Inclusion We are committed to diversity and inclusion and prohibit discrimination or harassment based on protected characteristics. We encourage applicants from diverse backgrounds and experiences. We will consider qualified applicants with arrest and conviction records in a manner consistent with applicable laws. If you need accommodations, please inform your recruiting contact at first connection.
Company About DoorDash: We empower local economies by moving quickly, learning, and iterating to make impactful decisions for Dashers, merchant partners, and consumers. DoorDash is a technology and logistics company focused on delivering a broad range of goods, with a strong commitment to employee well-being and competitive benefits.
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Strategy & Operations (S&O) Managers at DoorDash drive impact and solve problems by digging into details, executing quickly in the face of ambiguity, and building strong cross-functional collaboration. As a Merchant S&O Manager, you will own the end-to-end strategy and execution that shape the success of merchants on our platform and the direction of DoorDash’s core business. You will own the Menu Content and Metadata work, engaging with Merchants, partnering with Product and Consumer teams, and analyzing data to develop hypotheses, test in the market, and refine approaches to develop best-in-world solutions. You will ensure the Merchant voice is represented at the nexus of Growth, Operations, Product, and Strategy. You will report to the Senior Manager of Merchant Strategy & Operations on the Menu team.
Responsibilities
Solve challenging menu data problems at DoorDash and help shape our next generation of products and capabilities.
Drive photo and video coverage of merchant menus to improve conversion.
Use data-driven decision making to design and maintain taxonomies, classification systems, and metadata frameworks for food items.
Collaborate with designers, product managers, and data scientists to ensure content and menu data support personalization efforts across the company.
Develop standards and processes for consistent labeling, categorization, and tagging; create scalable workflows with vendors.
Operate at a detailed level to understand the impact of decisions and iterate using data insights.
Identify merchant needs through regular engagement and work at the lowest level of detail to drive improvements.
Qualifications
Bachelor’s degree and 6+ years of experience in consulting, strategy, operations, banking, technology, or related fields; high-growth or early-stage startup experience and team leadership are a plus.
Experience building scalable systems, willingness to dive into details, and ability to collaborate cross-functionally to launch features.
Analytical mindset with ability to use quantitative and qualitative data; SQL experience is a strong plus.
Ownership mentality and ability to think from first principles, inspiring action to create the future.
Proven ability to lead from the front and motivate across levels and functions.
Strong written and verbal communication; able to distill complex topics for stakeholders at all levels.
Ability to build and execute plans to hit goals with focus and drive.
Compensation and Benefits The compensation for this role includes a base salary range of $136,000—$200,000 USD, localized by work location. Eligibility for equity grants is included. DoorDash offers a comprehensive benefits package including medical, dental, vision, 401(k) with employer matching, paid parental leave, wellness benefits, commuter benefits, paid time off and sick leave, holiday pay, disability and life insurance, family-forming assistance, and a mental health program. Details are provided on the careers page.
Notice and Inclusion We are committed to diversity and inclusion and prohibit discrimination or harassment based on protected characteristics. We encourage applicants from diverse backgrounds and experiences. We will consider qualified applicants with arrest and conviction records in a manner consistent with applicable laws. If you need accommodations, please inform your recruiting contact at first connection.
Company About DoorDash: We empower local economies by moving quickly, learning, and iterating to make impactful decisions for Dashers, merchant partners, and consumers. DoorDash is a technology and logistics company focused on delivering a broad range of goods, with a strong commitment to employee well-being and competitive benefits.
#J-18808-Ljbffr