FAMILY EXPRESS CORPORATION
Fleet Sales Account Manager
FAMILY EXPRESS CORPORATION, Valparaiso, Indiana, United States, 46383
Job Description
Job Description Description:
Job title:
Fleet Sales Account Manager FLSA status:
Exempt Department:
Petroleum Reports to:
Director of Petroleum Marketing
Position Summary:
The Fleet Sales Account Manager is responsible for driving growth and retention of the company’s fleet card programs, including WEX (Wright Express) and Fleet Perks+, across the operating footprint. This role combines inside and outside business-to-business (B2B) sales, with primary responsibilities in prospecting, onboarding, and managing commercial fleet customers. The position requires frequent in-person client visits, strong relationship management skills, and collaboration with internal teams to ensure smooth onboarding and ongoing account usage.
General Purpose:
Responsible for driving sales and managing customer relationships for our fleet card programs, including WEX (Wright Express) and Fleet Perks+. The representative will identify new commercial fleet accounts, manage the sales cycle, and ensure customer satisfaction.
Position Responsibilities Prospect, qualify, and onboard new commercial fleet customers to the WEX and Fleet Perks+ programs. Promote Fleet Perks+ for local loyalty and ensure customer awareness of program benefits. Provide account management, including monitoring and reporting on account usage, resolving issues, and identifying opportunities for increased adoption. Collaborate with marketing on targeted outreach initiatives, events, and promotional campaigns to drive program awareness. Attend trade shows, networking events, and client meetings to build relationships and generate leads. Maintain accurate sales activity records in CRM and generate regular performance reports. Partner with Wholesale Sales and Retail Fuel Dispatch teams to identify cross-selling opportunities for bulk fuel purchases. Conduct account reviews to ensure customer satisfaction and long-term retention. Support the company’s “Living Brand” values through leadership, collaboration, and exceptional customer service. Other duties as assigned.
Requirements:
Role Qualifications: Bachelor’s degree or equivalent combination of education and relevant experience. Minimum 2 years of B2B sales or account management experience. Proven track record of meeting or exceeding sales targets. Proficiency with CRM software and Microsoft Office Suite. Valid driver’s license and reliable transportation for field travel. Ability to work flexible hours, including evenings and weekends as needed. Preferred Qualifications: Experience in the fuel, transportation, or fleet industries. Knowledge of sales forecasting, pipeline management, and pricing strategies. Familiarity with marketing and promotional tactics. Background in logistics or supply chain management. Essential Skills and Experience: Excellent verbal and written communication. Strong negotiation and persuasive abilities. Relationship-building with diverse client groups. Analytical thinking and problem-solving. Time management and ability to work independently. High accountability and attention to detail. Flexibility to adapt to changing priorities. Team collaboration and conflict resolution skills.
Physical demands and work environment: Physical Demands: Regularly required to stand for prolonged periods; walk, reach, climb, balance, stoop, kneel, crouch; talk and hear; and use hands to handle or feel. Must be able to lift and/or move up to 50 pounds with or without reasonable accommodation. Requires ability to operate a vehicle and travel frequently to client locations, trade shows, and events. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Primarily office-based with frequent travel to client sites, events, and networking activities. Flexibility to work all shifts, all days of the week when necessary. Ability to tolerate extreme temperatures for a minimum of 30 minutes. Exposure to noise and activity in busy retail environments may occur.
Job Description Description:
Job title:
Fleet Sales Account Manager FLSA status:
Exempt Department:
Petroleum Reports to:
Director of Petroleum Marketing
Position Summary:
The Fleet Sales Account Manager is responsible for driving growth and retention of the company’s fleet card programs, including WEX (Wright Express) and Fleet Perks+, across the operating footprint. This role combines inside and outside business-to-business (B2B) sales, with primary responsibilities in prospecting, onboarding, and managing commercial fleet customers. The position requires frequent in-person client visits, strong relationship management skills, and collaboration with internal teams to ensure smooth onboarding and ongoing account usage.
General Purpose:
Responsible for driving sales and managing customer relationships for our fleet card programs, including WEX (Wright Express) and Fleet Perks+. The representative will identify new commercial fleet accounts, manage the sales cycle, and ensure customer satisfaction.
Position Responsibilities Prospect, qualify, and onboard new commercial fleet customers to the WEX and Fleet Perks+ programs. Promote Fleet Perks+ for local loyalty and ensure customer awareness of program benefits. Provide account management, including monitoring and reporting on account usage, resolving issues, and identifying opportunities for increased adoption. Collaborate with marketing on targeted outreach initiatives, events, and promotional campaigns to drive program awareness. Attend trade shows, networking events, and client meetings to build relationships and generate leads. Maintain accurate sales activity records in CRM and generate regular performance reports. Partner with Wholesale Sales and Retail Fuel Dispatch teams to identify cross-selling opportunities for bulk fuel purchases. Conduct account reviews to ensure customer satisfaction and long-term retention. Support the company’s “Living Brand” values through leadership, collaboration, and exceptional customer service. Other duties as assigned.
Requirements:
Role Qualifications: Bachelor’s degree or equivalent combination of education and relevant experience. Minimum 2 years of B2B sales or account management experience. Proven track record of meeting or exceeding sales targets. Proficiency with CRM software and Microsoft Office Suite. Valid driver’s license and reliable transportation for field travel. Ability to work flexible hours, including evenings and weekends as needed. Preferred Qualifications: Experience in the fuel, transportation, or fleet industries. Knowledge of sales forecasting, pipeline management, and pricing strategies. Familiarity with marketing and promotional tactics. Background in logistics or supply chain management. Essential Skills and Experience: Excellent verbal and written communication. Strong negotiation and persuasive abilities. Relationship-building with diverse client groups. Analytical thinking and problem-solving. Time management and ability to work independently. High accountability and attention to detail. Flexibility to adapt to changing priorities. Team collaboration and conflict resolution skills.
Physical demands and work environment: Physical Demands: Regularly required to stand for prolonged periods; walk, reach, climb, balance, stoop, kneel, crouch; talk and hear; and use hands to handle or feel. Must be able to lift and/or move up to 50 pounds with or without reasonable accommodation. Requires ability to operate a vehicle and travel frequently to client locations, trade shows, and events. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Primarily office-based with frequent travel to client sites, events, and networking activities. Flexibility to work all shifts, all days of the week when necessary. Ability to tolerate extreme temperatures for a minimum of 30 minutes. Exposure to noise and activity in busy retail environments may occur.