Goldman Sachs
Consumer Platforms, Consumer Advocacy, Associate, Richardson/Draper
Goldman Sachs, Richardson, Texas, United States, 75080
Pay Competitive
Employment type Full-Time
Job Description
Req#: 110111 In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations and risk management: Transaction Banking , a cash management and payments platform for clients building a corporate treasury system Enterprise Partnerships , consumer financial products that companies embed directly within their ecosystems to better serve their end customers Merchant Point-of-Sale Lending , a platform that provides custom credit financing for home improvement merchants to offer directly to their customers ETF Accelerator , a platform for clients to launch, list and manage exchange-traded funds Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience. Consumer Advocacy Team Member Role Description : Sitting within the Platform Solutions segment at Goldman Sachs, the Consumer Advocacy team is seeking an experienced individual at the associate level to join the team in the US. About Consumer Advocacy As we continue to strengthen the foundations of the business, we are investing in our opportunity to advance the financial opportunity of our customers through a thoughtful and deliberate consumer advocacy strategy. Helping consumers reach their financial goals is core to our business, and the Consumer Advocacy team is responsible for advocating for our customers and their financial health needs, both internally and externally. Responsibilities: Perform analytics leveraging key customer data sources (complaints, social media, etc.) to uncover actionable insights Partner with relevant teams across the business to conduct analysis and inject learnings into product roadmaps Build and manage ongoing mechanisms to measure the financial health of our customers Help evaluate and influence plans to enhance existing and new products to further accelerate their ability to positively impact the financial health of our customers Assist with design and execution of an operating model for financial health evaluation Qualifications: 4+ years of relevant customer analytics experience, coming from financial services preferred Proficiency with analytical tools including but not limited to Snowflake, Tableau, Aqua Data Studio Ability to perform complex analysis on large data sets leveraging SQL or equivalent language Skilled in combining data analytics with product knowledge to generate actionable insights Excellent stakeholder management skills; able to influence cross-functional teams Problem solver and creative thinker, with the ability to work in a fast-paced environment Excellent interpersonal and communication skills, both written and verbal Comfort and ability to present complex material in front of stakeholders Results-oriented -- ability to handle multiple, time-sensitive projects while focusing on the quality of work delivered About the company
The Goldman Sachs Group, Inc., is an American multinational investment bank and financial services company headquartered in New York City. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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Req#: 110111 In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations and risk management: Transaction Banking , a cash management and payments platform for clients building a corporate treasury system Enterprise Partnerships , consumer financial products that companies embed directly within their ecosystems to better serve their end customers Merchant Point-of-Sale Lending , a platform that provides custom credit financing for home improvement merchants to offer directly to their customers ETF Accelerator , a platform for clients to launch, list and manage exchange-traded funds Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience. Consumer Advocacy Team Member Role Description : Sitting within the Platform Solutions segment at Goldman Sachs, the Consumer Advocacy team is seeking an experienced individual at the associate level to join the team in the US. About Consumer Advocacy As we continue to strengthen the foundations of the business, we are investing in our opportunity to advance the financial opportunity of our customers through a thoughtful and deliberate consumer advocacy strategy. Helping consumers reach their financial goals is core to our business, and the Consumer Advocacy team is responsible for advocating for our customers and their financial health needs, both internally and externally. Responsibilities: Perform analytics leveraging key customer data sources (complaints, social media, etc.) to uncover actionable insights Partner with relevant teams across the business to conduct analysis and inject learnings into product roadmaps Build and manage ongoing mechanisms to measure the financial health of our customers Help evaluate and influence plans to enhance existing and new products to further accelerate their ability to positively impact the financial health of our customers Assist with design and execution of an operating model for financial health evaluation Qualifications: 4+ years of relevant customer analytics experience, coming from financial services preferred Proficiency with analytical tools including but not limited to Snowflake, Tableau, Aqua Data Studio Ability to perform complex analysis on large data sets leveraging SQL or equivalent language Skilled in combining data analytics with product knowledge to generate actionable insights Excellent stakeholder management skills; able to influence cross-functional teams Problem solver and creative thinker, with the ability to work in a fast-paced environment Excellent interpersonal and communication skills, both written and verbal Comfort and ability to present complex material in front of stakeholders Results-oriented -- ability to handle multiple, time-sensitive projects while focusing on the quality of work delivered About the company
The Goldman Sachs Group, Inc., is an American multinational investment bank and financial services company headquartered in New York City. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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