University of Iowa Hospitals & Clinics
Clerk III - Dermatology (100%)
University of Iowa Hospitals & Clinics, Iowa City, Iowa, United States, 52245
Description
The University of Iowa Health Care department of Dermatology is seeking two Clerk IIIs to perform, under general supervision, clinic reception utilizing EPIC systems. Coordinate clerical work such as checking patients into and out of the clinic and collection of co-payments. Assembles clinic paperwork for upcoming appointments.
Performs check-in and check-out duties at the reception desk Schedules patient clinic and surgical appointments using EPIC work queues and In Basket, coordinating with other services as required Takes copays and payments for cosmetic procedures and supplies Is frequently assigned to assist in the Dermatology Surgery Office, which involves complex scheduling skills in coordinating time-sensitive procedures with other services. Will be assigned to cover surgery scheduling when the primary scheduler is unavailable Prepares files for upcoming clinic visits Uploads and distributes clinic forms and incoming faxes Initiates and processes standardized forms related to area of assignment Pay Grade:
8 https://hr.uiowa.edu/pay/pay-plans/merit-pay-plan
Benefits Highlights:
Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa? click here Our "We Care" Values
W
Welcoming
We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.
E
Excellence
We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.
C
Collaboration
We collaborate with health care systems, providers, and communities across Iowa and the region as well as within our UI community. We believe teamwork-guided by compassion-is the best way to work.
A
Accountability
We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.
R
Respect
We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
E
Empowerment
We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.
Qualifications
Required Qualifications
Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment. Desirable Qualifications
6 months - 1 year customer service experience Excellent verbal and written communication skills Demonstrated high attention to detail and problem-solving skills Experience utilizing computer software applications (ex. Microsoft Office Suite: including Outlook, Word, Power Point and Excel)
Application Process:
In order to be considered, applicants must upload
a resume and cover letter
(under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of
10
calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
The University of Iowa Health Care department of Dermatology is seeking two Clerk IIIs to perform, under general supervision, clinic reception utilizing EPIC systems. Coordinate clerical work such as checking patients into and out of the clinic and collection of co-payments. Assembles clinic paperwork for upcoming appointments.
Performs check-in and check-out duties at the reception desk Schedules patient clinic and surgical appointments using EPIC work queues and In Basket, coordinating with other services as required Takes copays and payments for cosmetic procedures and supplies Is frequently assigned to assist in the Dermatology Surgery Office, which involves complex scheduling skills in coordinating time-sensitive procedures with other services. Will be assigned to cover surgery scheduling when the primary scheduler is unavailable Prepares files for upcoming clinic visits Uploads and distributes clinic forms and incoming faxes Initiates and processes standardized forms related to area of assignment Pay Grade:
8 https://hr.uiowa.edu/pay/pay-plans/merit-pay-plan
Benefits Highlights:
Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa? click here Our "We Care" Values
W
Welcoming
We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.
E
Excellence
We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.
C
Collaboration
We collaborate with health care systems, providers, and communities across Iowa and the region as well as within our UI community. We believe teamwork-guided by compassion-is the best way to work.
A
Accountability
We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.
R
Respect
We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
E
Empowerment
We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.
Qualifications
Required Qualifications
Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment. Desirable Qualifications
6 months - 1 year customer service experience Excellent verbal and written communication skills Demonstrated high attention to detail and problem-solving skills Experience utilizing computer software applications (ex. Microsoft Office Suite: including Outlook, Word, Power Point and Excel)
Application Process:
In order to be considered, applicants must upload
a resume and cover letter
(under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of
10
calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.