Overview
Beach Bum Tanning, a dynamic leader in the Tanning & Spa Industry, is seeking an Operations Manager to join our team. With over 40 locations in New York, New Jersey, Virginia, and West Virginia, we provide our valued clients with exceptional customer service and a top-notch luxury tanning experience.
Are you passionate about sales, team building, and training? Do you thrive in a fast-paced environment? At Beach Bum Tanning we are searching for an outgoing, energetic, and positive individual to represent our brand and lead our team to success. The ideal candidate will have a strong commitment to achieving customer satisfaction and exceeding client-based goals. Moreover, they will possess the skills and enthusiasm to inspire and motivate our staff to reach their full potential.
Key Responsibilities
- Deliver outstanding Guest Service; set an exemplary example for others; surpass daily selling standards.
- Manage schedules and maintain inventory control.
- Provide in-depth product knowledge to guests and collaborate with team to achieve store objectives.
- Lead, coach, and develop staff to enhance performance; monitor sales performance and drive revenue growth.
- Develop strong relationships with clients, identifying needs and delivering exceptional service.
- Analyze financial data and generate reports to track performance and identify areas for improvement.
- Stay informed about industry trends and competition to drive innovation and maintain a competitive edge.
Qualifications
- High school diploma or equivalent.
- Proven track record in sales leadership with a strong sales background; minimum 2-3 years of sales experience; minimum 2-3 years of managerial or supervisory experience.
- Experience in recruitment, training, performance reviews, disciplinary actions, and coaching.
- Dedication to meeting and surpassing performance expectations, including achieving sales targets and store goals.
- Passion for maintaining store image and ensuring exceptional first impressions.
- Flexible and dependable scheduling; may require evenings, weekends, holidays; full-time commitment; on-call for store obstacles.
- Proficiency in MS Office (Word, Excel) and ability to work in a fast-paced environment with multiple priorities.
- Excellent verbal and written communication; ability to interact with customers, staff, and upper management.
- Strict adherence to Loss Prevention procedures.
- Physical stamina to lift up to 30 pounds.
- Knowledge of the tanning and spa industry is a plus.
Pay
$23.00 per hour + commission.
Benefits
- Employee discounts on retail products and services.
- Opportunities for growth and professional advancement.
- Fun, well-managed and successful work environment.
- Health, Dental, Life and Vision insurance.
- Commission and bonuses.
- 401K.
- Paid time off.
- Referral Program.
Beach Bum Tanning is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. All candidates must comply with all Federal and State employment requirements.
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