Overview
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.
Ideal candidates would like near a major airport.
Job Summary
The Field Reimbursement Manager is a regionally field-based position that provides reimbursement and access support for patients who have been prescribed a rare disease product. Reporting to the Director, Patient Access Solutions, the role will work closely with physicians, nurses, pharmacists, and ancillary staff, as well as patients and caregivers, to prevent and address barriers to patient access and reimbursement. The role will align with Kyowa Kirin’s Commercial and Patient Services Teams to ensure collaboration on behalf of patients and care teams for access to uninterrupted therapy and support throughout the treatment journey.
Responsibilities
- Provide coordination of care to patients and their caregivers accessing a rare disease product by working with healthcare providers to ensure access
- Conduct in-person meetings with patients, healthcare providers, and/or office staff to discuss and educate on product-specific coverage and reimbursement, alternative insurance and coverage options, and information to aid continued access
- Assist with and provide information and education regarding general reimbursement processes to help HCPs obtain reimbursement for their patients
- Educate and inform patients and providers throughout the treatment journey to maintain treatment schedules as prescribed
- Serve as subject matter expert on relevant reimbursement topics related to rare disease therapy
- Provide billing, reimbursement, and procurement options expertise
- Support troubleshooting of billing and coverage hurdles with office staff
- Provide ongoing support to Kyowa Kirin’s Patient Services, Marketing, Market Access, Sales, Legal/Compliance, and Medical teams as needed
- Liaise with Kyowa Kirin’s Commercial team and external stakeholders
- Attend meetings and represent Kyowa Kirin at industry conferences as needed
- Support attendance at company-sponsored and external customer meetings when requested
- Develop expertise in regional, national, and government-funded plans
- Understand company-based and external co-pay and financial support programs and advocacy groups
Qualifications
Education
- Bachelor’s Degree or equivalent experience required
Experience
- Minimum 5+ years in a Market Access and/or Patient Services role with extensive knowledge of patient access and reimbursement
Technical Skills
- Proficient in MS Office Suite
Non-Technical Skills
- 3+ years informal leadership experience in biotech/pharmaceutical industry; product launch experience preferred
- Rare Disease and Specialty products experience preferred
- Spanish language ability preferred
- Patient-focused, highly motivated, with a proactive attitude
- Strong professional growth mindset and ability to think strategically and execute tactically
- Ability to collaborate, educate and lead peers in a team environment, both office and field based
- Ability to assist with providing information on complex reimbursement and processes to patients and medical professionals
- Professional demeanor with patients, families, and medical professionals
- Excellent organizational, written, listening, and communication skills
- Excellent time management, both as a team and individually
- Ability to influence others without authority
- Understanding of specialty channel patient-level data
- Quick learner and adaptable to change
Travel & Work Environment
Field-based role with normal office environment; up to 80% domestic and international travel.
Notice & Compliance
Kyowa Kirin North America is an equal employment opportunity employer. We value diversity and inclusion and do not discriminate on any protected status. This posting does not constitute a contract of employment. Recruitment and Staffing Agencies: Kyowa Kirin does not accept agency resumes unless approached directly by internal Talent Acquisition.
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