Overview
Join to apply for the Senior Specialist, IAM, SailPoint role at KPMG US . KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have flexibility, then consider a career in Advisory. KPMG is currently seeking a Senior Specialist, IAM, SailPoint to join our Managed Services practice.
Responsibilities
- Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM).
- Manage proactively the incident lifecycle, including identifying, categorizing, prioritizing, and resolving incidents.
- Create and maintain client knowledge articles, Standard Operating Procedures (SOPs), and scripts to restore normal operations.
- Monitor IAM operations and escalate incidents to level three support as necessary according to established protocols.
- Maintain professional relationships with clients, ensuring efficient incident management service and addressing their IAM-related needs.
- Act with integrity, professionalism, and personal responsibility to uphold KPMG\'s respectful and courteous work environment.
Qualifications
- Minimum three years of recent experience in Identity and Access Management (IAM) with minimum one year of recent experience in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an ITIL-based managed services context.
- Bachelor\'s degree from an accredited college/university in Information Technology or a related field is required; CISSP or other related cybersecurity certification is preferred; ITIL certification with a focus on Incident Management is preferred.
- Clear understanding of IAM processes, controls, and systems, notably SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM).
- Proven ability to diagnose and resolve issues within prescribed timelines, maintaining service levels and restoring normal operations; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous.
- Strong communication skills, both written and oral, and proficiency in MS Word, Excel, and PowerPoint.
- Must be able to work night and weekend shifts.
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity.
Additional Information
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, ranges displayed below or via the URL below are for potential hires in the listed locations. The firm offers a comprehensive benefits package, including medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and well-being benefits. Details about benefits are available on the KPMG US Careers site under Benefits & How We Work. Salary ranges by city outside of CA are available at California Salary Range: $84,500 - $179,300.
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. No phone calls or agencies please. KPMG does not require partners or employees to be fully vaccinated or test negative for COVID-19 unless mandated by law. Details on location-specific requirements may apply.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- General Business
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