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RGBSI

Lead Benefits

RGBSI, Palo Alto

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Benefits and HR Responsibilities

Key Responsibilities include dedicated areas of focus across benefits management, onboarding, and employee support.

Benefits Onboarding

  • Lead benefits orientation during new hire onboarding sessions; present benefit offerings in a clear and engaging manner.
  • Guide new hires through benefits enrollment and educate employees on their options in Workday.

Employee & Benefits Support

  • Serve as the first point of contact for employee inquiries related to medical, dental, vision, life, time off, disability, and wellness programs.
  • Proactively identify trends in employee questions and propose content or process improvements.

Benefits Administration (Workday)

  • Manage daily benefit events in Workday including new enrollments, life changes, terminations, and dependents updates.
  • Ensure accurate and timely processing of benefits data across Workday, payroll, and external carrier systems.

Auditing, Billing, and Vendor Support

  • Perform routine audits to ensure eligibility, payroll deductions, and vendor records align.
  • Process and reconcile monthly benefits invoices; investigate and resolve discrepancies with vendors.

Leave of Absence & Disability Programs

  • Manage the end-to-end employee leave experience (FMLA, disability, parental, personal leaves).
  • Act as the liaison between employees, managers, and third-party administrators to ensure a smooth transition through leave and return-to-work processes.

Projects & Program Development

  • Support key benefits initiatives such as open enrollment, wellness campaigns, and benefits communications.

Collaborate with cross-functional teams to develop innovative, employee-centric benefits solutions that align with the needs of a fast-paced engineering workforce.

Required Qualifications

  • 5+ years of Human Resources in a high-tech or engineering-focused organization with at least 2 years hands-on experience in benefits administration.
  • Strong working knowledge of Workday Benefits and Payroll .
  • Advanced proficiency in GSuite - VLOOKUPs, pivot tables, auditing spreadsheets and professional presentation development.
  • Excellent verbal and written communication skills —ability to simplify complex information and present with clarity.
  • Demonstrated experience supporting technical or engineering teams and understanding of their unique workplace needs.
  • Proven ability to manage sensitive information with discretion and maintain a high level of professionalism.
  • Creative and solution-oriented mindset —you\'re someone who challenges the status quo and brings fresh ideas to enhance employee experiences.
  • Deep interest in and passion for benefits design, wellness, and employee well-being.

Preferred Qualifications

  • Experience working in a startup with rapidly evolving processes.
  • Familiarity with benefits compliance (ACA, COBRA, ERISA, FMLA).

Experience supporting vendor relationships and open enrollment processes.

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