Overview
ClassDojo's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo’s flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what’s happening throughout the day through photos, videos, and messages that make parents feel like they’re there. It’s actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.
We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.
What You’ll Do
As a District Onboarding Manager on the Success and Implementation team, your goal is to deliver projects on time, error-free, and in alignment with our district partners’ vision. As district partners sign on to work with ClassDojo, you’ll be the first point of contact with district leaders to help them bring ClassDojo at scale across all of their schools. You’ll translate high level district goals, time frames, and distinct needs into project timelines, professional development recommendations, and communication plans to support mid-size and large districts. You will track progress using timelines and data to determine next steps and intervention plans to ensure a smooth roll-out and high levels of product adoption. You are reliable, highly detail oriented, an excellent communicator, and you know how to keep the trains running on schedule across teams. You’ll work with district partners to roll out ClassDojo district-wide and manage a portfolio of approximately 30 projects during a short time frame (September 1, 2025 – November 31, 2025). This is a ~40-hr/wk contractor position, with a start date in September 2025 and potential to convert to full-time depending on performance and company needs.
Responsibilities
- Oversee and project manage the district onboarding process
- Ensure district projects are on track by collaborating cross-functionally with stakeholders such as technical implementation leads, training team, account executives, product, and support
- Facilitate kickoff calls with new and returning district partners to understand their goals, timelines, and stakeholders
- Create an internal and external project plan that aligns to customer goals
- Create a professional development plan and rollout strategy that drives high adoption and implementation milestones
- Own all external and internal communication: project status updates, proactively identifying risks and issues, escalating early and often with all project team members and executive stakeholders as needed
- Understand ClassDojo’s products and services and guide customers to maximize their experience
- Collaborate with the broader success and implementation team to continuously improve systems and processes
Requirements
- 2+ years of project management experience in a SaaS environment
- Proven ability to independently manage a high volume of projects on tight deadlines with strong organization and accuracy
- Strong written and verbal communication skills
- High empathy and emotional intelligence: ability to understand customer goals and find workable solutions
- Experience working on cross-functional projects with multiple internal stakeholders
- Experience in edtech, working with K-12 schools and districts, and/or products for kids or educators
- Ability to learn new technology and products quickly
- Familiarity with using organizational tools such as Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion
Bonus Experience
- Project management certifications (e.g., Six Sigma/Lean, PMP, PPM, CSPO, CSM, SAFe)
- Experience in high-growth organizations
- Experience in customer-facing roles with K-12 district leaders
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we consider qualified applicants with arrest and conviction records. We are happy to accommodate disabilities or special needs. We hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones.
This is a 40 hr/week contract position. ClassDojo takes factors into account when determining final contract rates, including geographic location, experience, and skillset. The hourly rate range in the United States is listed below: CA, WA, NY, NJ, CT states: $35 - $50 an hour; All other states in the US: $29 - $42 an hour.
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