Sherwin-Williams
Bilingual Customer Service Representative
Sherwin-Williams, Cottage Grove, Minnesota, United States, 55016
This position is vital for the success of our retail stores. As a Bilingual Customer Service Representative, you will work closely with wholesale and retail customers to understand their needs, answer their questions about Sherwin-Williams products, and recommend suitable solutions. You will also resolve customer concerns promptly to ensure maximum satisfaction while keeping up with product features and maintaining the high-quality visual standards of our store.
This is a full-time role.
The selected individual will work at the following store locations:
#703077 - 2020 Cliff Rd, Eagan, MN 55122
#703411 - 1295 Town Centre Dr, Eagan, MN 55123
#703060 - 7430 E Point Douglas Rd S, Cottage Grove, MN 55016
In this role, you will interact with customers, which may include minors, and have access to cash, electronic equipment, merchandise, and valuable items. We require a review of criminal history to safeguard our business and our customers.
This position comes with comprehensive health benefits, including medical, dental, and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, and retirement savings options. Enjoy a generous time-off package, including personal leave, paid parental leave, medical leave, vacation, and holidays among other perks.
At Sherwin-Williams, our mission is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions enhance the places in our world. Your skills, talent, and passion make it possible to achieve great results for both our customers and our business. We are committed to investing in and supporting our employees through:
Career growth opportunities and skill development
A supportive and inclusive team environment
Flexibility to enhance your health and well-being
What is the process to get started?
Online Application
- Find roles on our Careers page, create your profile, and apply. Digital Interview
- Qualified candidates will complete a digital video interview with behavioral questions. In-Store Interview
- Top candidates will meet our team in-store for an interview. We value your total well-being, with a range of world-class benefits provided. For detailed benefits information, refer to our benefits documentation. Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work without sponsorship Must possess a valid, unrestricted Driver's License Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally Willingness to work all scheduled hours, including evenings and weekends Preferred Qualifications: High School diploma or GED One (1) year experience in delivery, retail, or customer service Experience selling paint and related products Experience operating tinting and mixing equipment Ability to communicate in multiple languages, preferably Spanish Sherwin-Williams is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other status protected by law. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans. Please remember that our recruiting team will never ask for payment or personal financial information during the application process.
- Find roles on our Careers page, create your profile, and apply. Digital Interview
- Qualified candidates will complete a digital video interview with behavioral questions. In-Store Interview
- Top candidates will meet our team in-store for an interview. We value your total well-being, with a range of world-class benefits provided. For detailed benefits information, refer to our benefits documentation. Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work without sponsorship Must possess a valid, unrestricted Driver's License Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally Willingness to work all scheduled hours, including evenings and weekends Preferred Qualifications: High School diploma or GED One (1) year experience in delivery, retail, or customer service Experience selling paint and related products Experience operating tinting and mixing equipment Ability to communicate in multiple languages, preferably Spanish Sherwin-Williams is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other status protected by law. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans. Please remember that our recruiting team will never ask for payment or personal financial information during the application process.