Incyte Corporation
Director/Sr. Director Povo & New Launch Strategy Lead, PAS
Incyte Corporation, Phila, Pennsylvania, United States
Overview
Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value.
The Company strives to discover and develop first-in-class and best-in-class medicines—advancing a diverse portfolio of large and small molecules.
Job Summary The Senior Director, Patient Services Strategy for Incyte’s Immunology Patient Access Services (PAS) is responsible for translating patient journey insights and brand strategies to define, launch and evaluate program model strategies and service offerings. You will design, build and scale Incyte’s Immunology Patient Support Services, working closely with Product Strategy (Brand) partners to lead all Patient Access Services launch planning and deliver innovative, patient-focused support solutions. This role reports to the Executive Director, Patient Access Services, Immunology.
Responsibilities
Design and build Incyte’s Patient Access Services capabilities, optimizing existing offerings and building new strategies in anticipation of upcoming product launches for the Dermatology and Immunology franchise.
Collaborate with cross-functional stakeholders (US Market Access, Analytics & Commercial Operations, Product Strategy, Sales, Legal and Medical) and with external customers, stakeholders and vendors to ensure programs align with business objectives.
Develop and implement a patient-centric strategy and program enhancements to optimize patient and provider experience.
Conduct routine Adboards with relevant stakeholders and liaise with market research to identify strategic insights and trends in patient access and provider needs to inform ongoing program optimization.
Collaborate with Marketing to develop patient access and support materials; represent Patient Access Services in legal, medical, and regulatory review processes.
Create and maintain communication guidelines for Patient Access Services, including call guides, documentation templates, and text messages.
Establish models to achieve brand-specific patient access objectives at launch and throughout the product lifecycle, ensuring systems support access for patients and HCPs at launch.
Support the annual brand planning process with data-driven insights into patient support programs.
Participate in brand steering committees providing patient support program expertise within the overall brand plan for new integrated programs.
Translate patient journey insights and brand strategies to define care model strategies and drive execution for new launch assets.
Assess the care model strategy and guide insight discovery activities for newly integrated programs and product enhancements.
Support the implementation of the care model strategic plan across the PAS organization and with cross-functional partners.
Monitor and assess industry trends in patient access and patient support to deliver innovative programs and services.
Identify, assess and manage digital vendor partners to support an optimal patient and customer experience and effective communication.
Lead cross-functional workstreams and communications related to Patient Access Services.
Ensure patient support programs comply with applicable regulations, including OIG, CMS, and industry standards.
Qualifications
Bachelor’s degree or equivalent experience required; MBA, Marketing, or RN preferred.
Extensive experience in developing and managing biopharmaceutical patient support programs (PSPs), either directly with a manufacturer or as an outsourced vendor.
Extensive experience in patient and/or Market Access in the biopharmaceutical industry.
Ability to partner with Brand teams and deliver PSPs that maximally and compliantly improve patient access.
Knowledge of legal, regulatory, and compliance requirements for PSPs.
Recent go-to-market experience in launching new products.
Ability to analyze data and performance metrics to identify gaps and opportunities for program improvement.
Demonstrated ability to manage cross-functional projects on budget and on time.
Strong change-management, leadership, and team-building skills; experience managing complex vendor relationships.
Ability to identify themes in data to improve PSP operations and patient experience.
Strong communication and interpersonal skills.
Disclaimer: The above statements describe the general nature and level of work performed. They are not intended to be exhaustive. Management reserves the right to change or modify duties as required.
Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We Respect Your Privacy
Learn more at: Incyte privacy policy (note: remove or redact links as appropriate).
The Incyte hiring organization processes your personal data to manage your job application and potential employment relationship. You may be asked to respond to questions that screen out applications if you do not meet objective criteria. You may have rights regarding your personal data and may contact privacy@incyte.com with questions or concerns.
Please contact privacy@incyte.com for questions or to exercise your rights.
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The Company strives to discover and develop first-in-class and best-in-class medicines—advancing a diverse portfolio of large and small molecules.
Job Summary The Senior Director, Patient Services Strategy for Incyte’s Immunology Patient Access Services (PAS) is responsible for translating patient journey insights and brand strategies to define, launch and evaluate program model strategies and service offerings. You will design, build and scale Incyte’s Immunology Patient Support Services, working closely with Product Strategy (Brand) partners to lead all Patient Access Services launch planning and deliver innovative, patient-focused support solutions. This role reports to the Executive Director, Patient Access Services, Immunology.
Responsibilities
Design and build Incyte’s Patient Access Services capabilities, optimizing existing offerings and building new strategies in anticipation of upcoming product launches for the Dermatology and Immunology franchise.
Collaborate with cross-functional stakeholders (US Market Access, Analytics & Commercial Operations, Product Strategy, Sales, Legal and Medical) and with external customers, stakeholders and vendors to ensure programs align with business objectives.
Develop and implement a patient-centric strategy and program enhancements to optimize patient and provider experience.
Conduct routine Adboards with relevant stakeholders and liaise with market research to identify strategic insights and trends in patient access and provider needs to inform ongoing program optimization.
Collaborate with Marketing to develop patient access and support materials; represent Patient Access Services in legal, medical, and regulatory review processes.
Create and maintain communication guidelines for Patient Access Services, including call guides, documentation templates, and text messages.
Establish models to achieve brand-specific patient access objectives at launch and throughout the product lifecycle, ensuring systems support access for patients and HCPs at launch.
Support the annual brand planning process with data-driven insights into patient support programs.
Participate in brand steering committees providing patient support program expertise within the overall brand plan for new integrated programs.
Translate patient journey insights and brand strategies to define care model strategies and drive execution for new launch assets.
Assess the care model strategy and guide insight discovery activities for newly integrated programs and product enhancements.
Support the implementation of the care model strategic plan across the PAS organization and with cross-functional partners.
Monitor and assess industry trends in patient access and patient support to deliver innovative programs and services.
Identify, assess and manage digital vendor partners to support an optimal patient and customer experience and effective communication.
Lead cross-functional workstreams and communications related to Patient Access Services.
Ensure patient support programs comply with applicable regulations, including OIG, CMS, and industry standards.
Qualifications
Bachelor’s degree or equivalent experience required; MBA, Marketing, or RN preferred.
Extensive experience in developing and managing biopharmaceutical patient support programs (PSPs), either directly with a manufacturer or as an outsourced vendor.
Extensive experience in patient and/or Market Access in the biopharmaceutical industry.
Ability to partner with Brand teams and deliver PSPs that maximally and compliantly improve patient access.
Knowledge of legal, regulatory, and compliance requirements for PSPs.
Recent go-to-market experience in launching new products.
Ability to analyze data and performance metrics to identify gaps and opportunities for program improvement.
Demonstrated ability to manage cross-functional projects on budget and on time.
Strong change-management, leadership, and team-building skills; experience managing complex vendor relationships.
Ability to identify themes in data to improve PSP operations and patient experience.
Strong communication and interpersonal skills.
Disclaimer: The above statements describe the general nature and level of work performed. They are not intended to be exhaustive. Management reserves the right to change or modify duties as required.
Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We Respect Your Privacy
Learn more at: Incyte privacy policy (note: remove or redact links as appropriate).
The Incyte hiring organization processes your personal data to manage your job application and potential employment relationship. You may be asked to respond to questions that screen out applications if you do not meet objective criteria. You may have rights regarding your personal data and may contact privacy@incyte.com with questions or concerns.
Please contact privacy@incyte.com for questions or to exercise your rights.
#J-18808-Ljbffr