The Apothecarium
Overview
The Apothecarium, founded in San Francisco in 2011, began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey. We are known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Our cannabis associates provide personalized, one-on-one consultations to help patients and customers find products that best meet their needs. We create experiences that promote wellness, build trust, and enrich lives. It\'s a Joint Effort. We believe that How We Work Together Matters. Our priority is to assemble a team that values not just what we do but how and why we do it. Our successful team members are of service to our patients, customers, and each other, combining business excellence with best-in-class cultivation and elevated experiences. Position
General Manager (GM) – responsible for effective performance management and execution of retail operations including merchandising, staffing, and patient order fulfillment processes. The GM works closely with the Assistant General Managers to drive successful business management and financial performance of the dispensary. Responsibilities
Hire, train, schedule and manage staff at all dispensaries to achieve established standards, sales and profit objectives, and customer satisfaction. Ensure that all deadlines are met and take accountability for completion. Drive a culture of positive employee engagement with a strong focus on inclusion and diversity. Mentor, coach, motivate, and develop the team through performance succession planning to ensure the company\'s culture and expectations are exceeded and employee growth is supported. Ensure effective team communication by hosting monthly staff meetings, maintaining an open-door policy, and welcoming patient feedback. Actively manage inventory, recalls, returns, and pricing to meet cost and sales targets. Manage cash controls and financial reporting. Ensure check registers, cash outs, bank logs, inventory and deposits are accurate and performed according to TerrAscend\'s standards. Manage service labor, scheduling, and payroll budget. Perform business management operations and analyses such as P&L; develop and review KPI reports for dispensaries to monitor opportunities and challenges with a goal to maximize revenues and profits. Monitor dispensary profit and loss and develop mitigation strategies to align actual performance with budget and projections; collaborate with the management team on business decisions. Maintain awareness of cannabis and retail trends to help create innovative strategies; work with grower-processors to understand products. Work with the Director of each Dispensary to meet regulatory requirements and address violations with urgency. Coordinate with TerrAscend\'s corporate office (finance, marketing) to ensure standards are met. Oversee compliance with regulations, safety measures, security, and legal matters. Partner with the Director of Education and Medical Professionals to ensure team cohesion, incorporate medical professional feedback, and participate in quarterly check-ins. Promote open feedback from retail staff, medical professionals, and marketing departments. Be an expert lead in seed-to-sale tracking system, POS System, LEAF TRADE, and e-commerce platform. Qualifications
Minimum of five (5) years of management experience in retail, restaurant, food, or other service industries with responsibility for financial results Cannabis experience highly preferred Excellent leadership and coaching skills; empathy and understanding of your team; servant-leadership experience Previous management proficiency in high-volume retail with P&L accountability Ability to create and maintain a customer-focused culture Must be 21 years of age Compensation & Benefits
$67,500 per year (base). Perks include Comprehensive Health Coverage, Mental Health & Wellness Support, Flexible PTO, Employee Assistance Program, Paid Parental Leave, 401(k) with Company Match, Pet Insurance, Employee Discounts at TerrAscend locations, Recognition Program, Disability & Life Insurance, and more. Physical requirements and background checks are noted where applicable. Physical & Other Requirements
Stand constantly; walk frequently; reach and twist with hands and arms Climb/balance, stoop, kneel, crouch, or crawl Lift up to 20 pounds frequently; up to 50 pounds occasionally Vision: close, distance, color, peripheral, depth perception, and the ability to focus Legal & Equal Opportunity
Background check required; EEO statement and non-discrimination policy apply to all applicants. This organization participates in E-Verify. See E-Verify information for details. This description is not a contract and management reserves the right to modify responsibilities; this is illustrative of current essential functions. Application
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The Apothecarium, founded in San Francisco in 2011, began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey. We are known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Our cannabis associates provide personalized, one-on-one consultations to help patients and customers find products that best meet their needs. We create experiences that promote wellness, build trust, and enrich lives. It\'s a Joint Effort. We believe that How We Work Together Matters. Our priority is to assemble a team that values not just what we do but how and why we do it. Our successful team members are of service to our patients, customers, and each other, combining business excellence with best-in-class cultivation and elevated experiences. Position
General Manager (GM) – responsible for effective performance management and execution of retail operations including merchandising, staffing, and patient order fulfillment processes. The GM works closely with the Assistant General Managers to drive successful business management and financial performance of the dispensary. Responsibilities
Hire, train, schedule and manage staff at all dispensaries to achieve established standards, sales and profit objectives, and customer satisfaction. Ensure that all deadlines are met and take accountability for completion. Drive a culture of positive employee engagement with a strong focus on inclusion and diversity. Mentor, coach, motivate, and develop the team through performance succession planning to ensure the company\'s culture and expectations are exceeded and employee growth is supported. Ensure effective team communication by hosting monthly staff meetings, maintaining an open-door policy, and welcoming patient feedback. Actively manage inventory, recalls, returns, and pricing to meet cost and sales targets. Manage cash controls and financial reporting. Ensure check registers, cash outs, bank logs, inventory and deposits are accurate and performed according to TerrAscend\'s standards. Manage service labor, scheduling, and payroll budget. Perform business management operations and analyses such as P&L; develop and review KPI reports for dispensaries to monitor opportunities and challenges with a goal to maximize revenues and profits. Monitor dispensary profit and loss and develop mitigation strategies to align actual performance with budget and projections; collaborate with the management team on business decisions. Maintain awareness of cannabis and retail trends to help create innovative strategies; work with grower-processors to understand products. Work with the Director of each Dispensary to meet regulatory requirements and address violations with urgency. Coordinate with TerrAscend\'s corporate office (finance, marketing) to ensure standards are met. Oversee compliance with regulations, safety measures, security, and legal matters. Partner with the Director of Education and Medical Professionals to ensure team cohesion, incorporate medical professional feedback, and participate in quarterly check-ins. Promote open feedback from retail staff, medical professionals, and marketing departments. Be an expert lead in seed-to-sale tracking system, POS System, LEAF TRADE, and e-commerce platform. Qualifications
Minimum of five (5) years of management experience in retail, restaurant, food, or other service industries with responsibility for financial results Cannabis experience highly preferred Excellent leadership and coaching skills; empathy and understanding of your team; servant-leadership experience Previous management proficiency in high-volume retail with P&L accountability Ability to create and maintain a customer-focused culture Must be 21 years of age Compensation & Benefits
$67,500 per year (base). Perks include Comprehensive Health Coverage, Mental Health & Wellness Support, Flexible PTO, Employee Assistance Program, Paid Parental Leave, 401(k) with Company Match, Pet Insurance, Employee Discounts at TerrAscend locations, Recognition Program, Disability & Life Insurance, and more. Physical requirements and background checks are noted where applicable. Physical & Other Requirements
Stand constantly; walk frequently; reach and twist with hands and arms Climb/balance, stoop, kneel, crouch, or crawl Lift up to 20 pounds frequently; up to 50 pounds occasionally Vision: close, distance, color, peripheral, depth perception, and the ability to focus Legal & Equal Opportunity
Background check required; EEO statement and non-discrimination policy apply to all applicants. This organization participates in E-Verify. See E-Verify information for details. This description is not a contract and management reserves the right to modify responsibilities; this is illustrative of current essential functions. Application
Apply for this job
#J-18808-Ljbffr