Women In Need, Inc. (Win)
Program Director - Transitional Housing - Brooklyn, 11234
Women In Need, Inc. (Win), New York, New York, us, 10261
Overview
Program Director - Transitional Housing - Brooklyn, NY 11234 Base pay range: $105,000.00/yr. Title of Position: Program Director. Reports to: Assistant Vice President, Transitional Housing. FLSA Status: Exempt. Salary: $105,000 per year. Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants. The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities
Supervise the program’s multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants. Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan addressing the needs of each shelter resident and the program’s primary goals. Provide coaching, training, and staff development in accordance with Win’s policies and procedures. Ensure new staff orientation so they quickly become familiar with program procedures and goals. Consult with Win’s Human Capital Department for all staff performance concerns. Champion and model Evidence Based Practices (EBP), Trauma Informed Care (TIC), and Motivational Interviewing (MI); model the use of EBP for staff and peers. Monitor CARES database with the Social Service Supervisor for timely documentation; train and support staff in their use of EBP with clients and meeting program goals. Ensure timely and quality performance evaluations in accordance with Win’s policies. Establish linkages with community agencies for services required by shelter residents (medical, mental health, substance abuse, child welfare, and other stakeholders). Monitor the program’s effectiveness in achieving permanent housing, client employment, and family stability. Analyze, develop, and implement procedures to ensure quality service provision. Maintain a safe and healthy environment by participating in security and maintenance per regulatory guidelines and Win policies. Co-authorize purchase orders and ensure expenditures comply with procurement policies; manage petty cash and program metro cards. Participate in local community organizations and attend Community Board meetings; serve as a liaison with community members. Represent the agency at meetings, conferences, and public hearings; establish a Community Advisory Board with staff, residents, and community members. Participate in staff interviewing and hiring processes; perform other related duties as needed. Essential Functions
Must be on call 24 hours a day, 7 days a week. Must be able to ascend/descend stairs in the building; must be able to travel to offsite meetings and trainings throughout New York City. Qualifications
Commitment to Win’s mission, vision, and values. MPH, MSW, or MA in Health/Social Services is required. Minimum of five (5) years of experience in the human services sector, including three (3) years in a supervisory role with responsibilities for budgets and staff. Familiarity with EBP, MI, and TIC. Ability to manage boundary setting and cultural reflexivity; provide outstanding customer service to clients and stakeholders; maintain composure in stressful situations. Excellent organizational and communication skills, written and verbal; able to interact effectively with clients and staff in the residence. Knowledge of CARES is a plus; solid computer skills with MS Office and Outlook are a plus. Willingness and ability to be on call 24 hours a day, 7 days a week. Bilingual English/Spanish a plus. Core Competencies
Leading Others: Establish a client-centered culture at the shelter by modeling Win values and engaging the team to achieve high standards. Facilitating Change: Support large-scale changes; develop and meet challenging but achievable goals with clients’ wellbeing in mind; understand change management processes. Managing Performance: Monitor performance, provide clear expectations, and give written and verbal feedback; document performance concerns. Applying and Developing Expertise: Encourage knowledge and skill development; apply technical knowledge to solve problems efficiently. Communicating and Collaborating: Work collaboratively; use effective verbal and written communication with appropriate tone. Diversity, Equity & Inclusion
WIN’s commitment: Our most effective service comes from a diverse mix of minds, backgrounds, and experience. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. We provide equal opportunities regardless of race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under law. #IND #ZR
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Program Director - Transitional Housing - Brooklyn, NY 11234 Base pay range: $105,000.00/yr. Title of Position: Program Director. Reports to: Assistant Vice President, Transitional Housing. FLSA Status: Exempt. Salary: $105,000 per year. Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants. The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities
Supervise the program’s multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants. Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan addressing the needs of each shelter resident and the program’s primary goals. Provide coaching, training, and staff development in accordance with Win’s policies and procedures. Ensure new staff orientation so they quickly become familiar with program procedures and goals. Consult with Win’s Human Capital Department for all staff performance concerns. Champion and model Evidence Based Practices (EBP), Trauma Informed Care (TIC), and Motivational Interviewing (MI); model the use of EBP for staff and peers. Monitor CARES database with the Social Service Supervisor for timely documentation; train and support staff in their use of EBP with clients and meeting program goals. Ensure timely and quality performance evaluations in accordance with Win’s policies. Establish linkages with community agencies for services required by shelter residents (medical, mental health, substance abuse, child welfare, and other stakeholders). Monitor the program’s effectiveness in achieving permanent housing, client employment, and family stability. Analyze, develop, and implement procedures to ensure quality service provision. Maintain a safe and healthy environment by participating in security and maintenance per regulatory guidelines and Win policies. Co-authorize purchase orders and ensure expenditures comply with procurement policies; manage petty cash and program metro cards. Participate in local community organizations and attend Community Board meetings; serve as a liaison with community members. Represent the agency at meetings, conferences, and public hearings; establish a Community Advisory Board with staff, residents, and community members. Participate in staff interviewing and hiring processes; perform other related duties as needed. Essential Functions
Must be on call 24 hours a day, 7 days a week. Must be able to ascend/descend stairs in the building; must be able to travel to offsite meetings and trainings throughout New York City. Qualifications
Commitment to Win’s mission, vision, and values. MPH, MSW, or MA in Health/Social Services is required. Minimum of five (5) years of experience in the human services sector, including three (3) years in a supervisory role with responsibilities for budgets and staff. Familiarity with EBP, MI, and TIC. Ability to manage boundary setting and cultural reflexivity; provide outstanding customer service to clients and stakeholders; maintain composure in stressful situations. Excellent organizational and communication skills, written and verbal; able to interact effectively with clients and staff in the residence. Knowledge of CARES is a plus; solid computer skills with MS Office and Outlook are a plus. Willingness and ability to be on call 24 hours a day, 7 days a week. Bilingual English/Spanish a plus. Core Competencies
Leading Others: Establish a client-centered culture at the shelter by modeling Win values and engaging the team to achieve high standards. Facilitating Change: Support large-scale changes; develop and meet challenging but achievable goals with clients’ wellbeing in mind; understand change management processes. Managing Performance: Monitor performance, provide clear expectations, and give written and verbal feedback; document performance concerns. Applying and Developing Expertise: Encourage knowledge and skill development; apply technical knowledge to solve problems efficiently. Communicating and Collaborating: Work collaboratively; use effective verbal and written communication with appropriate tone. Diversity, Equity & Inclusion
WIN’s commitment: Our most effective service comes from a diverse mix of minds, backgrounds, and experience. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. We provide equal opportunities regardless of race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under law. #IND #ZR
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