Adobe
Overview
AI Engagement Manager role at Adobe. This position focuses on leading customer engagements, aligning business use cases with Adobe solutions, and delivering measurable value through GenAI-powered content solutions. What You'll Do: Customer Leadership
Drive enterprise-scale creative and marketing operations transformations using Adobe's Generative AI solutions as a catalyst for organizational change Establish trusted advisor relationships with key customer collaborators by demonstrating deep expertise in generative AI applications and digital strategy aligned to the customer’s business and objectives Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness Build trust, confidence, and advocacy for the project/program team Build executive communication cadences that showcase progress and value, and maintain enthusiasm for GenAI transformation efforts within a governance framework Product Leadership
Develop comprehensive GenAI and digital transformation strategies using Adobe's generative AI technologies/first-party models and third-party models to solve complex business challenges for enterprise customers Collaborate with customer executives to define use cases, build requirements and specifications for Forward Deployed Engineers and Architects, lead solution configuration and deployment, drive adoption, and ensure business value realization Facilitate workshops and strategic planning sessions to help customers identify high-impact opportunities for generative AI implementation Design scalable frameworks that integrate generative AI capabilities into customers’ existing technology ecosystems and workflows Create proof-of-concept implementations that demonstrate the transformative potential of first-party and third-party AI offerings Value Realization and Adoption
Partner with C-suite executives to articulate vision, establish success metrics, and secure ongoing commitment for transformation initiatives Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization Drive solution adoption through enablement sessions and demonstrations. Partner with Customer Success Managers and Enablement resources for comprehensive plans. What You Bring
4-10+ years experience (based on level) in business consulting, digital strategy, agile pod-based software development lifecycle, enterprise software, AI/ML, cloud deployments, and data integration Customer-Centricity: Always prioritizing the customer and their needs and expectations first in everything you do. You are outstanding at creating a culture of customer-centricity among your team and your extended ecosystem Proven track record of leading successful digital transformation initiatives for enterprise clients in multiple industries Have a product & human-centric approach – be the intersection among business, strategy, design, and technology Passion for AI and understanding of Adobe Creative Cloud, Express, Firefly, Firefly Services solutions, and GenStudio for Performance Marketing for the creation of content Knowledge of Adobe Experience Cloud solutions preferred Prior experience as Director of Creative Studio, Operations or Agency is a plus Experience leading projects in Agile Scrum and commanding knowledge of various project and process applications (i.e., SharePoint, Jira, Workfront, Miro, Confluence, AI tools) Ability to be adaptable and flexible as a product offering and GTM evolves Exceptional communication skills with ability to translate technical concepts into business outcomes for executive audiences Strong analytical thinking with experience in quantifying business impact of technology investments Demonstrated ability to navigate complex organizational dynamics and drive consensus among diverse stakeholders Up to 30% customer related travel Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $153,600 -- $286,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. California:
Fair Chance Ordinances – Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado:
Application Window Notice – If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts:
Massachusetts Legal Notice – It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
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AI Engagement Manager role at Adobe. This position focuses on leading customer engagements, aligning business use cases with Adobe solutions, and delivering measurable value through GenAI-powered content solutions. What You'll Do: Customer Leadership
Drive enterprise-scale creative and marketing operations transformations using Adobe's Generative AI solutions as a catalyst for organizational change Establish trusted advisor relationships with key customer collaborators by demonstrating deep expertise in generative AI applications and digital strategy aligned to the customer’s business and objectives Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness Build trust, confidence, and advocacy for the project/program team Build executive communication cadences that showcase progress and value, and maintain enthusiasm for GenAI transformation efforts within a governance framework Product Leadership
Develop comprehensive GenAI and digital transformation strategies using Adobe's generative AI technologies/first-party models and third-party models to solve complex business challenges for enterprise customers Collaborate with customer executives to define use cases, build requirements and specifications for Forward Deployed Engineers and Architects, lead solution configuration and deployment, drive adoption, and ensure business value realization Facilitate workshops and strategic planning sessions to help customers identify high-impact opportunities for generative AI implementation Design scalable frameworks that integrate generative AI capabilities into customers’ existing technology ecosystems and workflows Create proof-of-concept implementations that demonstrate the transformative potential of first-party and third-party AI offerings Value Realization and Adoption
Partner with C-suite executives to articulate vision, establish success metrics, and secure ongoing commitment for transformation initiatives Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization Drive solution adoption through enablement sessions and demonstrations. Partner with Customer Success Managers and Enablement resources for comprehensive plans. What You Bring
4-10+ years experience (based on level) in business consulting, digital strategy, agile pod-based software development lifecycle, enterprise software, AI/ML, cloud deployments, and data integration Customer-Centricity: Always prioritizing the customer and their needs and expectations first in everything you do. You are outstanding at creating a culture of customer-centricity among your team and your extended ecosystem Proven track record of leading successful digital transformation initiatives for enterprise clients in multiple industries Have a product & human-centric approach – be the intersection among business, strategy, design, and technology Passion for AI and understanding of Adobe Creative Cloud, Express, Firefly, Firefly Services solutions, and GenStudio for Performance Marketing for the creation of content Knowledge of Adobe Experience Cloud solutions preferred Prior experience as Director of Creative Studio, Operations or Agency is a plus Experience leading projects in Agile Scrum and commanding knowledge of various project and process applications (i.e., SharePoint, Jira, Workfront, Miro, Confluence, AI tools) Ability to be adaptable and flexible as a product offering and GTM evolves Exceptional communication skills with ability to translate technical concepts into business outcomes for executive audiences Strong analytical thinking with experience in quantifying business impact of technology investments Demonstrated ability to navigate complex organizational dynamics and drive consensus among diverse stakeholders Up to 30% customer related travel Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $153,600 -- $286,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. California:
Fair Chance Ordinances – Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado:
Application Window Notice – If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts:
Massachusetts Legal Notice – It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
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