University of Chicago
Associate Director, Alumni Volunteer Experience
University of Chicago, Chicago, Illinois, United States, 60290
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Associate Director, Alumni Volunteer Experience
role at
University of Chicago
This posting provides details about the role, qualifications, responsibilities, and working conditions.
Job Summary The Associate Director, Alumni Volunteer Experience, will develop innovative strategies for building and strengthening UChicago Alumni volunteer programs. They will be responsible for identifying and executing initiatives that strengthen volunteer engagement, experience, and retention. The Associate Director will work closely with team members and volunteer leaders to identify and implement new volunteer activities, strategic plans, and community organizational structures, in alignment with University goals. They will manage a volunteer portfolio and initiatives designed to engage the alumni community worldwide, increase participation giving, and advance the objectives of UChicago Alumni, divisional alumni initiatives, and the broader University. This role leads a program designed to engage the alumni community worldwide, increase participation, and advance the objectives of the Alumni Association and the broader University. It researches, executes, and implements best practices in alumni relationship management and works with the Alumni Board of Governors to create and implement guidelines to govern shared interest groups.
Responsibilities
Manages a portfolio of alumni volunteers with a focus on cultivating and stewarding volunteers and identifying opportunities to deepen engagement.
Provides support for affinity communities, partnering with volunteers to develop programs and initiatives aligned with community and University priorities.
Develops and leads strategies that amplify the impact of UChicago Alumni volunteer programs, with specific and measurable annual and multi-year goals aligned with the University's alumni engagement strategic priorities.
Increases consistency and cohesion across UChicago Alumni volunteer programs. Maximizes volunteer engagement by developing an infrastructure for strategic engagement touchpoints that elevate experience, retention, satisfaction, and impact.
Establishes organization-wide recommendations to strengthen volunteer organizations and leadership pipelines. Partners with team leads to assess, align, and implement volunteer recruitment, training, support, and stewardship practices.
Collaborates with key stakeholders in planning and executing volunteer recognition events, experiences, and communications.
Formalizes and facilitates training program for volunteer managers across the division to standardize best practices, resources, and leadership development opportunities.
Assesses and reimagines signature UChicago Alumni volunteer leadership programs.
In partnership with volunteer managers and alumni leaders, identifies and integrates practices that increase diversity, equity, inclusion, and belonging across volunteer programs and experiences. Develops strategies to diversify the leadership pipeline, voices amplified through UChicago Alumni channels, and communities engaged.
Facilitates proactive data pulls, reports, and lists. Completes proactive analyses of events. Assesses trends and presents findings. Tracks survey data and analyzes results. Makes recommendations based on analyses. Maintains records and files, and updates database regularly.
Maintains accurate and detailed records, timelines, and process documents when coordinating events. Archives event details.
Builds a culture of philanthropy across volunteer communities and organizations. Drives new initiatives and supports existing efforts to leverage volunteer roles and channels to drive giving. Solicits annual gifts as assigned.
Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
Assists in leading and coordinating the planning, organization, and management of events, programs, and services designed to cultivate and maintain ties between the University of Chicago and key constituent groups. May assist in or individually create a marketing plan to maximize participation and engagement of alumni, parents, and friends.
Has a deep understanding of strategic planning, data management, the creation and tracking of metrics, and the creation and implementation of new constituent relations programs worldwide. Measures, tracks, and reports participation and success of initiatives.
Performs other related work as needed.
Qualifications Education:
Minimum qualifications include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Certifications:
Preferred qualifications are listed below.
Preferred Qualifications
Bachelor’s degree.
Minimum five years of professional work experience in nonprofit management, development, alumni relations, marketing, public relations, sales, or similar field.
Minimum one year of experience developing and monitoring budgets.
Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to Advancement, including Phoenix, the University's Donor Relationship Management System.
Proficient in Microsoft Windows environment (Outlook, Word, Excel, PowerPoint, Access) and Salesforce CRM.
Strong commitment to customer service and personal/professional development; collaborative and inclusive team environment.
Outstanding interpersonal and communications skills; ability to listen, speak, and write effectively; explain complex ideas clearly and simply.
Ability to manage confidential information with discretion and tact; integrity and professionalism; ability to work collegially in a team; self-motivated with initiative.
Ability to prioritize multiple projects and follow through with detail.
Working Conditions
Hybrid work schedule with weekly in-office presence; standard office environment.
Travel to campus and/or non-campus locations for University business.
Work evenings and weekends as needed.
Location: Hyde Park, 5235 South Harper Court.
Application Documents
Resume/CV (required)
Cover Letter addressed to Hiring Committee (preferred)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Details
Job Family: Alumni Relations & Development
Role Impact: Individual Contributor
Scheduled Weekly Hours: 37.5
Drug Test Required: No
Health Screen Required: No
Motor Vehicle Record Inquiry Required: No
Pay Type: Salary
FLSA Status: Exempt
Pay Range: $76,500.00 - $90,000.00
Benefits Eligible: Yes
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, or expression, national or ethnic origin, disability, age, or other protected classes. For more information see the University's Notice of Nondiscrimination. Reasonable accommodations for applicants with disabilities may be requested by calling 773-702-5800 or via Applicant Inquiry Form. All offers are contingent upon a background check that includes conviction history.
Posting statements and safety information are in accordance with University policies and can be found in the Security Report.
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Associate Director, Alumni Volunteer Experience
role at
University of Chicago
This posting provides details about the role, qualifications, responsibilities, and working conditions.
Job Summary The Associate Director, Alumni Volunteer Experience, will develop innovative strategies for building and strengthening UChicago Alumni volunteer programs. They will be responsible for identifying and executing initiatives that strengthen volunteer engagement, experience, and retention. The Associate Director will work closely with team members and volunteer leaders to identify and implement new volunteer activities, strategic plans, and community organizational structures, in alignment with University goals. They will manage a volunteer portfolio and initiatives designed to engage the alumni community worldwide, increase participation giving, and advance the objectives of UChicago Alumni, divisional alumni initiatives, and the broader University. This role leads a program designed to engage the alumni community worldwide, increase participation, and advance the objectives of the Alumni Association and the broader University. It researches, executes, and implements best practices in alumni relationship management and works with the Alumni Board of Governors to create and implement guidelines to govern shared interest groups.
Responsibilities
Manages a portfolio of alumni volunteers with a focus on cultivating and stewarding volunteers and identifying opportunities to deepen engagement.
Provides support for affinity communities, partnering with volunteers to develop programs and initiatives aligned with community and University priorities.
Develops and leads strategies that amplify the impact of UChicago Alumni volunteer programs, with specific and measurable annual and multi-year goals aligned with the University's alumni engagement strategic priorities.
Increases consistency and cohesion across UChicago Alumni volunteer programs. Maximizes volunteer engagement by developing an infrastructure for strategic engagement touchpoints that elevate experience, retention, satisfaction, and impact.
Establishes organization-wide recommendations to strengthen volunteer organizations and leadership pipelines. Partners with team leads to assess, align, and implement volunteer recruitment, training, support, and stewardship practices.
Collaborates with key stakeholders in planning and executing volunteer recognition events, experiences, and communications.
Formalizes and facilitates training program for volunteer managers across the division to standardize best practices, resources, and leadership development opportunities.
Assesses and reimagines signature UChicago Alumni volunteer leadership programs.
In partnership with volunteer managers and alumni leaders, identifies and integrates practices that increase diversity, equity, inclusion, and belonging across volunteer programs and experiences. Develops strategies to diversify the leadership pipeline, voices amplified through UChicago Alumni channels, and communities engaged.
Facilitates proactive data pulls, reports, and lists. Completes proactive analyses of events. Assesses trends and presents findings. Tracks survey data and analyzes results. Makes recommendations based on analyses. Maintains records and files, and updates database regularly.
Maintains accurate and detailed records, timelines, and process documents when coordinating events. Archives event details.
Builds a culture of philanthropy across volunteer communities and organizations. Drives new initiatives and supports existing efforts to leverage volunteer roles and channels to drive giving. Solicits annual gifts as assigned.
Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
Assists in leading and coordinating the planning, organization, and management of events, programs, and services designed to cultivate and maintain ties between the University of Chicago and key constituent groups. May assist in or individually create a marketing plan to maximize participation and engagement of alumni, parents, and friends.
Has a deep understanding of strategic planning, data management, the creation and tracking of metrics, and the creation and implementation of new constituent relations programs worldwide. Measures, tracks, and reports participation and success of initiatives.
Performs other related work as needed.
Qualifications Education:
Minimum qualifications include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Certifications:
Preferred qualifications are listed below.
Preferred Qualifications
Bachelor’s degree.
Minimum five years of professional work experience in nonprofit management, development, alumni relations, marketing, public relations, sales, or similar field.
Minimum one year of experience developing and monitoring budgets.
Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to Advancement, including Phoenix, the University's Donor Relationship Management System.
Proficient in Microsoft Windows environment (Outlook, Word, Excel, PowerPoint, Access) and Salesforce CRM.
Strong commitment to customer service and personal/professional development; collaborative and inclusive team environment.
Outstanding interpersonal and communications skills; ability to listen, speak, and write effectively; explain complex ideas clearly and simply.
Ability to manage confidential information with discretion and tact; integrity and professionalism; ability to work collegially in a team; self-motivated with initiative.
Ability to prioritize multiple projects and follow through with detail.
Working Conditions
Hybrid work schedule with weekly in-office presence; standard office environment.
Travel to campus and/or non-campus locations for University business.
Work evenings and weekends as needed.
Location: Hyde Park, 5235 South Harper Court.
Application Documents
Resume/CV (required)
Cover Letter addressed to Hiring Committee (preferred)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Details
Job Family: Alumni Relations & Development
Role Impact: Individual Contributor
Scheduled Weekly Hours: 37.5
Drug Test Required: No
Health Screen Required: No
Motor Vehicle Record Inquiry Required: No
Pay Type: Salary
FLSA Status: Exempt
Pay Range: $76,500.00 - $90,000.00
Benefits Eligible: Yes
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, or expression, national or ethnic origin, disability, age, or other protected classes. For more information see the University's Notice of Nondiscrimination. Reasonable accommodations for applicants with disabilities may be requested by calling 773-702-5800 or via Applicant Inquiry Form. All offers are contingent upon a background check that includes conviction history.
Posting statements and safety information are in accordance with University policies and can be found in the Security Report.
Referrals increase your chances of interviewing at University of Chicago. Get notified about new Director of Volunteers jobs in Chicago, IL.
#J-18808-Ljbffr