Affinity Solutions, Inc.
Director, API & Clean Room Enablement (5_2025.3)
Affinity Solutions, Inc., New York, New York, us, 10261
Director, API & Clean Room Enablement (5_2025.3)
Affinity Solutions (Affinity) is the leading consumer purchase insights company. We provide a complete view of US and UK consumer spending, across and between brands, via exclusive access to fully permissioned data from over 140 million debit and credit cards. This data is transformed into privacy-compliant, actionable intelligence for marketers, consultancies, and financial services companies to drive strategic growth and lasting customer relationships. Visit us at www.affinitysolutions.com to discover how we're shaping the future of consumer purchase insights.
About Your Role:
We are seeking a
Director, API & Clean Room Enablement
to develop strong relationships with customers, connect with key business executives and stakeholders, and oversee customer’s day-to-day technical and operational needs, including onboarding, training. The Manager will also answer client queries and identify new business opportunities among existing customers, as well as liaise with cross-functional internal teams (including the Account Management and Professional Services departments) to improve the entire customer experience. This position may require occasional travel.
Your Contributions:
Lead client pre-sales demos and post-sales onboarding and training for API and Clean Room applications
Collaborate with engineering, sales, and marketing teams to develop and improve API and Clean Room functionality
Serve as the lead point of contact for all customer client service and operational matters, including L1 and L2 support
Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors, building and maintaining strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Prepare and present at client meetings, present and document findings and recommendations, and accurately communicate and document technical issues
Provide technical support, training, coordination, and issue resolution to customers, resolving challenging client requests and issuing escalations when necessary
Analyze customers’ needs and partner with Account Management/Product to suggest upgrades or additional features to meet their requirements
Forecast and track key account metrics, prepare reports on account status and the progress of monthly/quarterly initiatives, and clearly communicate all of these to internal and external stakeholders
Provide internal teams (Account Management, Product & Engineering) with customers’ feedback to help identify potential new features or products
Provide analytical/statistical support for business initiatives as needed
Your Qualifications:
Advanced degree in Statistics, Mathematics, Computer Science, Economics, or other field that requires advanced training in statistical reasoning and data modeling.
Ability to mine large consumer datasets in the cloud environment to support ad hoc business and statistical analysis
Experience working with data or building data products within clean room platforms (e.g., Snowflake, AWS AMC, Google Ads Data Hub, Databricks clean rooms)
Strong command of programming and analytics tools such as SQL, Python, and Tableau to query and process large data sets to produce high-quality customer-facing data deliverables and insights
API integration experience, including authentication, credential management, and debugging
Experience at a software company with delivering a data analytics platform or targeted data services; exposure to marketing measurement, media attribution, and/or audience analytics
Familiarity with multi-party data collaboration workflows
Excellence in conceptualizing business problems and crafting sound and practical solutions
Great communication skills (verbal, written, and presentation). Able to present technical details and requirements to a non-technical audience as well as effectively communicate with data scientists and technical personnel at potential clients, establishing an understanding of the issues/problems with the potential client and building trust for the company’s ability to deliver a solution
Highly credible and positive, demonstrating uncompromised integrity and solid business judgment while driving to meet business goals
Salary Range:
$130,000 - $150,000
Office Hours:
9am - 5:30pm
As a full-time member of Affinity Solutions’ team, your benefits will begin on the first of the month following your date of employment, with a generous Affinity Solutions contribution for medical, dental, and vision. In addition to company paid holidays, wellness time off, other wellness benefits, and employee discounts, you will also get Affinity-paid life insurance and have the option to enroll into an Affinity-matched 401K Plan. We strongly encourage work/life balance by providing unlimited vacation days, available after 90 days from your first day as a team member.
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About Your Role:
We are seeking a
Director, API & Clean Room Enablement
to develop strong relationships with customers, connect with key business executives and stakeholders, and oversee customer’s day-to-day technical and operational needs, including onboarding, training. The Manager will also answer client queries and identify new business opportunities among existing customers, as well as liaise with cross-functional internal teams (including the Account Management and Professional Services departments) to improve the entire customer experience. This position may require occasional travel.
Your Contributions:
Lead client pre-sales demos and post-sales onboarding and training for API and Clean Room applications
Collaborate with engineering, sales, and marketing teams to develop and improve API and Clean Room functionality
Serve as the lead point of contact for all customer client service and operational matters, including L1 and L2 support
Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors, building and maintaining strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Prepare and present at client meetings, present and document findings and recommendations, and accurately communicate and document technical issues
Provide technical support, training, coordination, and issue resolution to customers, resolving challenging client requests and issuing escalations when necessary
Analyze customers’ needs and partner with Account Management/Product to suggest upgrades or additional features to meet their requirements
Forecast and track key account metrics, prepare reports on account status and the progress of monthly/quarterly initiatives, and clearly communicate all of these to internal and external stakeholders
Provide internal teams (Account Management, Product & Engineering) with customers’ feedback to help identify potential new features or products
Provide analytical/statistical support for business initiatives as needed
Your Qualifications:
Advanced degree in Statistics, Mathematics, Computer Science, Economics, or other field that requires advanced training in statistical reasoning and data modeling.
Ability to mine large consumer datasets in the cloud environment to support ad hoc business and statistical analysis
Experience working with data or building data products within clean room platforms (e.g., Snowflake, AWS AMC, Google Ads Data Hub, Databricks clean rooms)
Strong command of programming and analytics tools such as SQL, Python, and Tableau to query and process large data sets to produce high-quality customer-facing data deliverables and insights
API integration experience, including authentication, credential management, and debugging
Experience at a software company with delivering a data analytics platform or targeted data services; exposure to marketing measurement, media attribution, and/or audience analytics
Familiarity with multi-party data collaboration workflows
Excellence in conceptualizing business problems and crafting sound and practical solutions
Great communication skills (verbal, written, and presentation). Able to present technical details and requirements to a non-technical audience as well as effectively communicate with data scientists and technical personnel at potential clients, establishing an understanding of the issues/problems with the potential client and building trust for the company’s ability to deliver a solution
Highly credible and positive, demonstrating uncompromised integrity and solid business judgment while driving to meet business goals
Salary Range:
$130,000 - $150,000
Office Hours:
9am - 5:30pm
As a full-time member of Affinity Solutions’ team, your benefits will begin on the first of the month following your date of employment, with a generous Affinity Solutions contribution for medical, dental, and vision. In addition to company paid holidays, wellness time off, other wellness benefits, and employee discounts, you will also get Affinity-paid life insurance and have the option to enroll into an Affinity-matched 401K Plan. We strongly encourage work/life balance by providing unlimited vacation days, available after 90 days from your first day as a team member.
#J-18808-Ljbffr