KPMG US
Lead Specialist, Workday Supply Chain Management
KPMG US, San Francisco, California, United States, 94199
Overview
Lead Specialist, Workday Supply Chain Management role at KPMG US. This position is part of the Advisory practice and involves delivering Workday SCM services within managed services engagements, including post-production support, enhancements, optimization, and release management. Responsibilities
Manage onshore/offshore teams that provide level 2/3 support activities for Workday managed services engagements across post-production clients, including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement, and road-mapping activities. Act as the Supply Chain Management lead for managed services engagements; serve as the point of contact for escalations and work prioritizations; ensure client satisfaction and timely delivery; collaborate with clients to strategize and drive goals post-production. Collaborate with cross-functional teams to resolve issues and deliver solutions; lead the analysis, design, configuration, and delivery of the Workday solution. Assist with onshore/offshore resource management, forecasting, and load balancing; assess skill levels and gaps and upskill team members as needed; identify strategies, risks, and opportunities to meet client needs and grow the team. Lead the SCM pillar by mentoring a team of Workday Supply Chain consultants; provide guidance, coaching, and support; act as a functional subject matter expert during sales, proposals, and value optimization activities; assess tenants to identify optimization opportunities from Workday investments. Demonstrate integrity, professionalism, and personal responsibility to uphold KPMG's respectful work environment. Qualifications
Minimum five years of recent experience in post-production, managed services support, or consulting with Workday Supply Chain Management; at least two years in a leadership role. Bachelor's degree from an accredited institution; MBA or MIS preferred. Workday certifications in at least three of the following: Procurement, Inventory, Supplier Contracts, Accounts Payable/Supplier Accounts, and Advanced Reporting. If not currently certified, certification must be secured within three months of employment. Understanding of ITIL framework, ITSM, and service desk management. Excellent written and verbal communication, facilitation, and presentation skills; strong attention to detail; ability to work with a mixed team including project managers, technical consultants on and offshore, and clients. Experience in process reengineering and implementing business performance management enhancements including process workflow, approvals, and reporting. Authorized to work in the U.S. without employment-based visa sponsorship now or in the future; no visa sponsorship available for this role. KPMG complies with all local/state regulations regarding salary disclosures and offers a comprehensive benefits package. Equal opportunity employer. No phone calls or agencies please. KPMG recruits on a rolling basis and considers qualified applicants as they apply. Los Angeles County Fair Chance Act and related ordinances may apply; KPMG will consider qualified applicants with arrest and conviction records as required by law.
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Lead Specialist, Workday Supply Chain Management role at KPMG US. This position is part of the Advisory practice and involves delivering Workday SCM services within managed services engagements, including post-production support, enhancements, optimization, and release management. Responsibilities
Manage onshore/offshore teams that provide level 2/3 support activities for Workday managed services engagements across post-production clients, including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement, and road-mapping activities. Act as the Supply Chain Management lead for managed services engagements; serve as the point of contact for escalations and work prioritizations; ensure client satisfaction and timely delivery; collaborate with clients to strategize and drive goals post-production. Collaborate with cross-functional teams to resolve issues and deliver solutions; lead the analysis, design, configuration, and delivery of the Workday solution. Assist with onshore/offshore resource management, forecasting, and load balancing; assess skill levels and gaps and upskill team members as needed; identify strategies, risks, and opportunities to meet client needs and grow the team. Lead the SCM pillar by mentoring a team of Workday Supply Chain consultants; provide guidance, coaching, and support; act as a functional subject matter expert during sales, proposals, and value optimization activities; assess tenants to identify optimization opportunities from Workday investments. Demonstrate integrity, professionalism, and personal responsibility to uphold KPMG's respectful work environment. Qualifications
Minimum five years of recent experience in post-production, managed services support, or consulting with Workday Supply Chain Management; at least two years in a leadership role. Bachelor's degree from an accredited institution; MBA or MIS preferred. Workday certifications in at least three of the following: Procurement, Inventory, Supplier Contracts, Accounts Payable/Supplier Accounts, and Advanced Reporting. If not currently certified, certification must be secured within three months of employment. Understanding of ITIL framework, ITSM, and service desk management. Excellent written and verbal communication, facilitation, and presentation skills; strong attention to detail; ability to work with a mixed team including project managers, technical consultants on and offshore, and clients. Experience in process reengineering and implementing business performance management enhancements including process workflow, approvals, and reporting. Authorized to work in the U.S. without employment-based visa sponsorship now or in the future; no visa sponsorship available for this role. KPMG complies with all local/state regulations regarding salary disclosures and offers a comprehensive benefits package. Equal opportunity employer. No phone calls or agencies please. KPMG recruits on a rolling basis and considers qualified applicants as they apply. Los Angeles County Fair Chance Act and related ordinances may apply; KPMG will consider qualified applicants with arrest and conviction records as required by law.
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