H&R Block
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BA Multi-Unit Team Leader 2
role at
H&R Block
Overview As a Multi-Unit Team Leader at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities.
Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
Assist DGM in recruiting and interviewing candidates for tax office associate positions
Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Qualifications
People management experience with the ability to grow and develop associates
Aptitude for growth plan execution and ability to lead toward a growth culture
Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills with a customer-centric mindset
Computer proficiency with MS Office
Bachelor’s degree in a related field, or high school diploma with equivalent experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, for healthy habits
Neurodiversity and caregiver support
Discounts on everyday items and services
Medical Coverage, 401k, Employee Stock Purchase Plan
More benefits at www.blockbenefits.com (where applicable)
The Community You Will Join H&R Block is an equal opportunity employer. We celebrate diversity in the workplace and are committed to building a connected culture where trust, care, and connections help us work together so everyone feels safe to bring their authentic self to work and belong to a larger team.
If you’re looking to make an impact, H&R Block is the place for you.
#J-18808-Ljbffr
BA Multi-Unit Team Leader 2
role at
H&R Block
Overview As a Multi-Unit Team Leader at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities.
Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
Assist DGM in recruiting and interviewing candidates for tax office associate positions
Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Qualifications
People management experience with the ability to grow and develop associates
Aptitude for growth plan execution and ability to lead toward a growth culture
Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills with a customer-centric mindset
Computer proficiency with MS Office
Bachelor’s degree in a related field, or high school diploma with equivalent experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, for healthy habits
Neurodiversity and caregiver support
Discounts on everyday items and services
Medical Coverage, 401k, Employee Stock Purchase Plan
More benefits at www.blockbenefits.com (where applicable)
The Community You Will Join H&R Block is an equal opportunity employer. We celebrate diversity in the workplace and are committed to building a connected culture where trust, care, and connections help us work together so everyone feels safe to bring their authentic self to work and belong to a larger team.
If you’re looking to make an impact, H&R Block is the place for you.
#J-18808-Ljbffr