Slack
Overview
Staff Software Engineer, Infrastructure role at Slack
What You Will Be Doing
Directly support multiple components of Webapp’s infrastructure, including monitoring and visibility automation, and other infrastructure tooling.
Define and build solutions to improve the reliability and resilience of our services.
Write code to automate maintenance and reduce the need for manual intervention.
Help define SLA/SLOs for Webapp infrastructure, manage code deployments, fixes and software updates, and automate our operational processes.
Have an operational responsibility in addition to being a software developer. You will participate in the team's on-call rotation, assist with triaging and addressing production issues, and respond to incidents.
Review code and get your code reviewed; mentor and be mentored by other engineers. Teamwork is what makes the dream work.
What You Should Have
Familiarity and experience with software development, including traditional operations and/or infrastructure tooling.
Experience managing critical production infrastructure, maintaining reliability and uptime, and having a customer first view of operational safety.
Experience with functional or imperative programming languages such as Ruby and Go.
Experience with Chef, Terraform, cloud infrastructure (ideally AWS), IAMs, Docker, Linux, and observability tools such as Logstash, Kibana, Prometheus, and Grafana.
Strong collaboration skills: collaborating is core to how we operate and this excites you! To us, this means working with other teams on cross functional projects as well as day-to-day collaboration.
Familiarity with operational metrics, experience with incident management and strong debugging skills.
Bachelor’s degree in Computer Science, Engineering or related field, or equivalent training or work experience.
Bonus Points
Experience as a Site Reliability Engineer (SRE), or as a platform or infrastructure engineer building and managing reliability mechanisms on distributed infrastructure.
Comfortable with deploying, operating and debugging distributed systems on Linux at scale.
Experience with AWS infrastructure at scale.
Experience with HHVM, mcrouter, and memcached.
Ability to dig deep across multiple layers of the stack, from networking and virtualization to configuration management and packaging.
Experience working within highly regulated environments where an understanding of FEDRAMP/NIST frameworks were essential.
Core Infrastructure is a diverse and inclusive team that treats their colleagues exceptionally well. We are happy to help you learn what you need to know; and we encourage and support each other’s growth and thus it’s not expected that you would have expertise across all of these areas. The team looks for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative. Come join us!
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.
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Staff Software Engineer, Infrastructure role at Slack
What You Will Be Doing
Directly support multiple components of Webapp’s infrastructure, including monitoring and visibility automation, and other infrastructure tooling.
Define and build solutions to improve the reliability and resilience of our services.
Write code to automate maintenance and reduce the need for manual intervention.
Help define SLA/SLOs for Webapp infrastructure, manage code deployments, fixes and software updates, and automate our operational processes.
Have an operational responsibility in addition to being a software developer. You will participate in the team's on-call rotation, assist with triaging and addressing production issues, and respond to incidents.
Review code and get your code reviewed; mentor and be mentored by other engineers. Teamwork is what makes the dream work.
What You Should Have
Familiarity and experience with software development, including traditional operations and/or infrastructure tooling.
Experience managing critical production infrastructure, maintaining reliability and uptime, and having a customer first view of operational safety.
Experience with functional or imperative programming languages such as Ruby and Go.
Experience with Chef, Terraform, cloud infrastructure (ideally AWS), IAMs, Docker, Linux, and observability tools such as Logstash, Kibana, Prometheus, and Grafana.
Strong collaboration skills: collaborating is core to how we operate and this excites you! To us, this means working with other teams on cross functional projects as well as day-to-day collaboration.
Familiarity with operational metrics, experience with incident management and strong debugging skills.
Bachelor’s degree in Computer Science, Engineering or related field, or equivalent training or work experience.
Bonus Points
Experience as a Site Reliability Engineer (SRE), or as a platform or infrastructure engineer building and managing reliability mechanisms on distributed infrastructure.
Comfortable with deploying, operating and debugging distributed systems on Linux at scale.
Experience with AWS infrastructure at scale.
Experience with HHVM, mcrouter, and memcached.
Ability to dig deep across multiple layers of the stack, from networking and virtualization to configuration management and packaging.
Experience working within highly regulated environments where an understanding of FEDRAMP/NIST frameworks were essential.
Core Infrastructure is a diverse and inclusive team that treats their colleagues exceptionally well. We are happy to help you learn what you need to know; and we encourage and support each other’s growth and thus it’s not expected that you would have expertise across all of these areas. The team looks for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative. Come join us!
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.
#J-18808-Ljbffr