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Mindlance

Enterprise Security Operations Support Engineer V

Mindlance, Chicago, Illinois, United States, 60290

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The Support Engineer works with the team that is responsible for the day-to-day maintenance and support of our PKI environment comprising of Venafi, certificate authorities, AWS PKI and Encryption tools. Overview

Responsible for supporting Enterprise PKI Systems such as Venafi, AWS PKI, HSM and various PKI technologies. Help coordinate distribution and compliance in coverage of PKI systems. Required to interact with vendors and contractors. Participation in the teams on call rotation is a requirement. Responsibilities

Work with the various teams in investigating and remediating PKI and other detections. Utilizes expertise to coordinate and implement deployments and upgrades of encryption tools. Understanding of and adherence to ITIL best practices and change management. Support of PKI systems including Venafi, Vormetric, HSM and CipherTrust. Collaborate with other security teams within United on investigations and compliance issues. Communicate with various teams to provide timely and accurate information and status updates. Works closely with Engineering, Operations and IT Field Services. On-Call rotations and after-hours work and weekends. With a Subject Matter Expert focus on one or more of the following technologies: Venafi, Vormetric, HSM, RKMS or CipherTrust. The candidate should have solid fundamentals in basic Splunk query experience in automation of tasks is a plus. The candidate should have solid fundamentals in passing through logs for wire shark / netmon captures and show advanced trouble-shooting skills. The candidate should be able to perform some engineering level work and be highly capable in documenting processes and knowledge articles in their expertise. Familiarity with Change Management. Be self-driven and motivated to learn. Knowledge / familiarity of scripting languages a big plus. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. #J-18808-Ljbffr