CaptiveAire Systems
Technical Sales and Field Service Engineer
CaptiveAire Systems, Melville, New York, us, 11775
Technical Sales and Field Service Engineer
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Technical Sales and Field Service Engineer
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CaptiveAire Systems . Position Summary Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position will involve extensive formalized training plus mentorship, developing skills and understanding of CaptiveAire products, how we go to market, application engineering processes, and business development and sales strategies. Why Work for CaptiveAire? Nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems. Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Mission: to provide the highest quality products and service to our users at the lowest possible price. Strong commitment to the development of our employees, including sponsorship for Professional Engineering licenses and ongoing education through weekly webinars and company-developed technical videos. What Our Employees Have To Say There is never a day you don’t learn something new at CaptiveAire. I am able to learn due to the freedom to take on new tasks independently and problem solve. I love the mindset of continuous learning and the environment that supports it. A Day In The Life / Typical Tasks Include Outside sales meetings and calls to build relationships with existing and new customers. Application engineering to apply our products using sound engineering principles. Project management of installations in progress — managing schedules/plans to ensure equipment is on site when needed, creating satisfied and returning customers. Service and technical support of existing equipment. Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen. Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations, visiting new customers, or meeting new contacts with existing customers. Primary Job Responsibilities Provide integrated application engineering and design support for a wide range of ventilation applications, focusing on sustainable products and the latest technologies to meet customer needs. Work directly with Engineers, Contractors, End Users, and Food Service Dealers. Daily tasks include inside sales support, application engineering and outside sales. Responsibilities may include presentations, quotes, submittals, technical product support, job site visits and hands-on troubleshooting as needed. Educate and promote CaptiveAire products to users in your market, including conferences calls, meetings, presentations, and product demos. Research and develop new business opportunities with new and existing users. Provide top-notch customer service and willingness to go above and beyond to serve the customer. Ensure quick turnaround times and continuously evaluate and improve processes and the customer experience. Required Skills 0-5 years experience 4-year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred Excellent computer, organizational and communication/presentation skills Problem solving with a passion for continuous learning Strong desire to interface with the customer Willingness to travel for training opportunities Must be a “go getter” Benefits Medical, dental and vision insurance Disability & life insurance based on election of medical insurance 401k with employer match Paid holidays PTO based on tenure Flexible spending account (FSA) Tuition reimbursement, including for Professional Engineering (PE) License Relocation assistance Salary $70k-$100k base, negotiable based on experience, with additional monthly bonus based on productivity and profits. Captive-Aire Systems, Inc. is an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, disability, medical condition, marital status, or any other basis prohibited by law. To qualify, applicants must be legally authorized to work in the United States. We are not able to consider applicants that require sponsorship now or in the future for employment visa status.
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Join to apply for the
Technical Sales and Field Service Engineer
role at
CaptiveAire Systems . Position Summary Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position will involve extensive formalized training plus mentorship, developing skills and understanding of CaptiveAire products, how we go to market, application engineering processes, and business development and sales strategies. Why Work for CaptiveAire? Nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems. Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Mission: to provide the highest quality products and service to our users at the lowest possible price. Strong commitment to the development of our employees, including sponsorship for Professional Engineering licenses and ongoing education through weekly webinars and company-developed technical videos. What Our Employees Have To Say There is never a day you don’t learn something new at CaptiveAire. I am able to learn due to the freedom to take on new tasks independently and problem solve. I love the mindset of continuous learning and the environment that supports it. A Day In The Life / Typical Tasks Include Outside sales meetings and calls to build relationships with existing and new customers. Application engineering to apply our products using sound engineering principles. Project management of installations in progress — managing schedules/plans to ensure equipment is on site when needed, creating satisfied and returning customers. Service and technical support of existing equipment. Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen. Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations, visiting new customers, or meeting new contacts with existing customers. Primary Job Responsibilities Provide integrated application engineering and design support for a wide range of ventilation applications, focusing on sustainable products and the latest technologies to meet customer needs. Work directly with Engineers, Contractors, End Users, and Food Service Dealers. Daily tasks include inside sales support, application engineering and outside sales. Responsibilities may include presentations, quotes, submittals, technical product support, job site visits and hands-on troubleshooting as needed. Educate and promote CaptiveAire products to users in your market, including conferences calls, meetings, presentations, and product demos. Research and develop new business opportunities with new and existing users. Provide top-notch customer service and willingness to go above and beyond to serve the customer. Ensure quick turnaround times and continuously evaluate and improve processes and the customer experience. Required Skills 0-5 years experience 4-year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred Excellent computer, organizational and communication/presentation skills Problem solving with a passion for continuous learning Strong desire to interface with the customer Willingness to travel for training opportunities Must be a “go getter” Benefits Medical, dental and vision insurance Disability & life insurance based on election of medical insurance 401k with employer match Paid holidays PTO based on tenure Flexible spending account (FSA) Tuition reimbursement, including for Professional Engineering (PE) License Relocation assistance Salary $70k-$100k base, negotiable based on experience, with additional monthly bonus based on productivity and profits. Captive-Aire Systems, Inc. is an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, disability, medical condition, marital status, or any other basis prohibited by law. To qualify, applicants must be legally authorized to work in the United States. We are not able to consider applicants that require sponsorship now or in the future for employment visa status.
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