TPI Global Solutions
Overview
Attire:
will be required to wear black slacks. If female a white shirt or blouse with back cardigan or blazer. If male, a white or black shirt, or polo and a back blazer. If no blazer for either, may be ok., but must look neat and polished. Position Objective: The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales. Primary Responsibilities / Characteristic Duties
Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling. Achieve and exceed sales goals that are consistent with (client) Design Store sales objectives. Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value. Stay current with new product developments and market trends. Develop problem-solving techniques to handle customer issues. Maintain professional relationships with customers and colleagues. Assist in loss prevention through awareness and close attention to detail. Ability to merchandise using (client) Design standards and Directives. Follow all company and employee policies. Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to (client) Design standards, clean and organized store, etc.). Assist with receiving, checking in and putting away or displaying merchandise shipments. Follow and complete Management Directives as well as other duties assigned. Adhere to assigned schedule. All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest. Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data). Be proficient in clienteling (maintain client book, build prospects, thank you cards and follow-up). Prepare and participate in physical inventory and cycle counts. Use of security measures (alarms, locks, safe, etc.) effectively. Use of proper safety measures (lifting, use of ladders, cleanliness, etc.). Other duties and/or responsibilities as required or assigned. Minimum Qualifications
High School diploma required. College degree or equivalent a plus. Committed to excellence – quality driven. Customer Service and Sales oriented. Minimum of 2 years’ experience in a high-end luxury retail sales environment, preferred Proficient written and verbal communication skills. Ability to navigate a POS system Positive and productive work relationships Physical Demands
Extensive standing and walking on concrete surfaces. Bending and stooping. Climbing a ladder. Lifting or pushing up to 50 lbs. When necessary, overtime may be required. As much advance notice as possible will be provided. Ability to work under pressure. Employment Details
Seniority level : Associate Employment type : Contract Job function : Sales, Customer Service, and Design Industries : Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry
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Attire:
will be required to wear black slacks. If female a white shirt or blouse with back cardigan or blazer. If male, a white or black shirt, or polo and a back blazer. If no blazer for either, may be ok., but must look neat and polished. Position Objective: The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales. Primary Responsibilities / Characteristic Duties
Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling. Achieve and exceed sales goals that are consistent with (client) Design Store sales objectives. Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value. Stay current with new product developments and market trends. Develop problem-solving techniques to handle customer issues. Maintain professional relationships with customers and colleagues. Assist in loss prevention through awareness and close attention to detail. Ability to merchandise using (client) Design standards and Directives. Follow all company and employee policies. Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to (client) Design standards, clean and organized store, etc.). Assist with receiving, checking in and putting away or displaying merchandise shipments. Follow and complete Management Directives as well as other duties assigned. Adhere to assigned schedule. All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest. Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data). Be proficient in clienteling (maintain client book, build prospects, thank you cards and follow-up). Prepare and participate in physical inventory and cycle counts. Use of security measures (alarms, locks, safe, etc.) effectively. Use of proper safety measures (lifting, use of ladders, cleanliness, etc.). Other duties and/or responsibilities as required or assigned. Minimum Qualifications
High School diploma required. College degree or equivalent a plus. Committed to excellence – quality driven. Customer Service and Sales oriented. Minimum of 2 years’ experience in a high-end luxury retail sales environment, preferred Proficient written and verbal communication skills. Ability to navigate a POS system Positive and productive work relationships Physical Demands
Extensive standing and walking on concrete surfaces. Bending and stooping. Climbing a ladder. Lifting or pushing up to 50 lbs. When necessary, overtime may be required. As much advance notice as possible will be provided. Ability to work under pressure. Employment Details
Seniority level : Associate Employment type : Contract Job function : Sales, Customer Service, and Design Industries : Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry
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