Alaska Air Group
Director Inflight Training & Standards
Alaska Air Group, Portland, Oregon, United States, 97204
Company
Horizon Air
The Team As a Horizon Air flight attendant, you’ll fly regionally throughout the West, creating signature inflight experiences. Our flight attendants always keep safety as their number-one priority and bring their best selves to work. If you can manage a flexible schedule, uphold high standards, and create remarkable moments that people will remember, we want to hear from you.
Role Summary The Director, Inflight Training & Standards sets the long-term strategy and oversees the financial performance of Inflight training and standards at Horizon Air. As a people leader, this role establishes strategic goals and direction for a team of leaders responsible for flight attendant safety and training standards, including initial, recurrent, and service training, regulatory compliance, safety management, and inflight leadership development.
Key Duties
Establish strategic goals and direction for a team of people leaders across multiple disciplines, including inflight training, compliance, safety, systems, and development.
Set long-term strategy for inflight training and standards with a 12+ month horizon, ensuring alignment with Horizon Air’s operational and regulatory objectives.
Develop people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and disciplines.
Shape culture of the team through action, presence, and reinforcement of behaviors that support safety, compliance, service excellence, and development.
Direct all aspects of inflight training and leadership programs, including development, delivery, assessment, and standardization of initial, recurrent, and service training.
Oversee safety management systems (SMS), safety risk assessments, and regulatory compliance to ensure adherence to FAA and company standards.
Establish and maintain consistency in Flight Attendant Regulations (FARs) and qualifications through training programs and instructor development, including audits and regulatory assessments.
Partner with the FAA to obtain approval for new and revised training curriculum segments and interpret regulatory requirements related to inflight services.
Influence inflight training strategy by driving innovation in training technologies and delivery methods, and partnering cross-divisionally to align on common training strategies.
Partner with the Association of Flight Attendants (AFA) and Brand Marketing to ensure compliance with contractual obligations and delivery of service standards that reflect Horizon’s brand.
Participate in the Duty Officer program and fly as a working crew member as needed to maintain operational readiness.
Job-Specific Experience, Education & Skills Required
7 years of experience in inflight, training, safety or compliance or a combination of these disciplines.
4 years of leadership experience, with at least 2 of those years directly leading people.
Bachelor’s degree in a related field, or an additional two years of experience in lieu of this degree.
Ability to complete Horizon Air’s initial training/IOE, hold an FAA flight attendant certificate, and remain qualified through recurrent training.
Operational flexibility, including the ability to work nights, weekends, holidays, and fly as a working crew member as needed.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Authorization to work in the US and enter/exit the US & Canada.
High school diploma or equivalent.
Minimum age 21 and willing and able to serve alcohol.
Preferred
Experience managing multiple workgroups and leading cross-functional teams.
Demonstrated knowledge of 14CFR Part 121 air carrier operations, approved training programs and inflight operations.
Knowledge of appropriate FAA Advisory Circulars, applicable regulatory guidance and the flight attendant certification processes.
Proven ability to lead and deliver cross-divisional projects on time and within budget.
Strong strategic thinking and ability to influence operational outcomes, set direction, and execute action plans.
Demonstrated ability to leverage business acumen and analytics to negotiate and align across divisions.
Ability to rapidly organize complexity, adapt to new systems and processes, and lead others through change.
Leadership style that reflects passion, humility, and resolve, with a commitment to working beyond divisional boundaries.
Outstanding communication and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.
Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Salary & Benefits
Salary Range : $101,550 - $157,400 / year
Total Target Compensation Range (incl. bonus & equity) : $133,816 - $206,420
Salary Details : The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note : We don’t typically hire at the top of the range.
Total Rewards
(see below) includes travel privileges, benefits, bonus plans and more.
Note: Some content remains in original form for compliance; where possible, content has been condensed and reformatted.
Note
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Other Requirements
Airport SIDA Badge Requirements : Important notification for employees working at an airport or maintenance hangar. Employees may be required to obtain and maintain a SIDA badge. If not eligible, employment may be terminated.
Regulatory Information : Equal Employment Opportunity Policy Statement and related compliance information follow.
Apply by
7:00 PM Pacific Time on 9/10/2025
FLSA Status : Exempt
Employment Type : Full-Time
Location : Portland, OR - OPS Building
Requisition ID : 2025-16741
Note: This description reflects information available at the time of posting and may be subject to change.
#J-18808-Ljbffr
The Team As a Horizon Air flight attendant, you’ll fly regionally throughout the West, creating signature inflight experiences. Our flight attendants always keep safety as their number-one priority and bring their best selves to work. If you can manage a flexible schedule, uphold high standards, and create remarkable moments that people will remember, we want to hear from you.
Role Summary The Director, Inflight Training & Standards sets the long-term strategy and oversees the financial performance of Inflight training and standards at Horizon Air. As a people leader, this role establishes strategic goals and direction for a team of leaders responsible for flight attendant safety and training standards, including initial, recurrent, and service training, regulatory compliance, safety management, and inflight leadership development.
Key Duties
Establish strategic goals and direction for a team of people leaders across multiple disciplines, including inflight training, compliance, safety, systems, and development.
Set long-term strategy for inflight training and standards with a 12+ month horizon, ensuring alignment with Horizon Air’s operational and regulatory objectives.
Develop people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and disciplines.
Shape culture of the team through action, presence, and reinforcement of behaviors that support safety, compliance, service excellence, and development.
Direct all aspects of inflight training and leadership programs, including development, delivery, assessment, and standardization of initial, recurrent, and service training.
Oversee safety management systems (SMS), safety risk assessments, and regulatory compliance to ensure adherence to FAA and company standards.
Establish and maintain consistency in Flight Attendant Regulations (FARs) and qualifications through training programs and instructor development, including audits and regulatory assessments.
Partner with the FAA to obtain approval for new and revised training curriculum segments and interpret regulatory requirements related to inflight services.
Influence inflight training strategy by driving innovation in training technologies and delivery methods, and partnering cross-divisionally to align on common training strategies.
Partner with the Association of Flight Attendants (AFA) and Brand Marketing to ensure compliance with contractual obligations and delivery of service standards that reflect Horizon’s brand.
Participate in the Duty Officer program and fly as a working crew member as needed to maintain operational readiness.
Job-Specific Experience, Education & Skills Required
7 years of experience in inflight, training, safety or compliance or a combination of these disciplines.
4 years of leadership experience, with at least 2 of those years directly leading people.
Bachelor’s degree in a related field, or an additional two years of experience in lieu of this degree.
Ability to complete Horizon Air’s initial training/IOE, hold an FAA flight attendant certificate, and remain qualified through recurrent training.
Operational flexibility, including the ability to work nights, weekends, holidays, and fly as a working crew member as needed.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Authorization to work in the US and enter/exit the US & Canada.
High school diploma or equivalent.
Minimum age 21 and willing and able to serve alcohol.
Preferred
Experience managing multiple workgroups and leading cross-functional teams.
Demonstrated knowledge of 14CFR Part 121 air carrier operations, approved training programs and inflight operations.
Knowledge of appropriate FAA Advisory Circulars, applicable regulatory guidance and the flight attendant certification processes.
Proven ability to lead and deliver cross-divisional projects on time and within budget.
Strong strategic thinking and ability to influence operational outcomes, set direction, and execute action plans.
Demonstrated ability to leverage business acumen and analytics to negotiate and align across divisions.
Ability to rapidly organize complexity, adapt to new systems and processes, and lead others through change.
Leadership style that reflects passion, humility, and resolve, with a commitment to working beyond divisional boundaries.
Outstanding communication and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.
Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Salary & Benefits
Salary Range : $101,550 - $157,400 / year
Total Target Compensation Range (incl. bonus & equity) : $133,816 - $206,420
Salary Details : The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note : We don’t typically hire at the top of the range.
Total Rewards
(see below) includes travel privileges, benefits, bonus plans and more.
Note: Some content remains in original form for compliance; where possible, content has been condensed and reformatted.
Note
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Other Requirements
Airport SIDA Badge Requirements : Important notification for employees working at an airport or maintenance hangar. Employees may be required to obtain and maintain a SIDA badge. If not eligible, employment may be terminated.
Regulatory Information : Equal Employment Opportunity Policy Statement and related compliance information follow.
Apply by
7:00 PM Pacific Time on 9/10/2025
FLSA Status : Exempt
Employment Type : Full-Time
Location : Portland, OR - OPS Building
Requisition ID : 2025-16741
Note: This description reflects information available at the time of posting and may be subject to change.
#J-18808-Ljbffr