Klaviyo
Overview
Senior Product Manager to lead the evolution of Klaviyo’s API platform, empowering developers, partners, and technical users to build and integrate with Klaviyo. You’ll work with engineers, designers, and cross-functional teams to create powerful, reliable, and developer-friendly APIs that impact how customers and partners access, manipulate, and activate customer data. This role is located in Boston and requires 3 days/week onsite in our office. What You’ll Do
Manage a product roadmap for Klaviyo’s APIs—balancing new feature development, platform investments, and technical debt. Write clear, comprehensive specs that break down complex problems into detailed use cases and edge cases, ensuring a seamless developer experience. Work closely with engineering and design to iterate on API design and documentation, ensuring high usability and consistency. Ship features that deliver tangible value to customers and partners while maintaining high standards of quality and reliability. Continuously learn about emerging API standards, developer expectations, and partner needs to keep Klaviyo’s APIs modern and competitive. How You’ll Make a Difference
Drive business outcomes by defining and delivering high-impact API capabilities that expand Klaviyo’s reach and deepen integration opportunities. Own the roadmap for APIs across core domains—prioritizing impact, technical feasibility, and customer needs. Develop a strong point of view on the needs of developers, partners, and power users working with customer data at scale. Partner across the organization to ensure our APIs are extensible, secure, and built with long-term scalability in mind. Communicate clearly and frequently, both in writing and in meetings, to align stakeholders and drive clarity on direction and priorities. Act as the voice of the developer by spending time with customers and partners to understand how they use Klaviyo’s APIs and where we can improve. Qualifications
6+ years of experience in product management, ideally working on APIs, developer platforms, or data-focused products. Strong technical intuition and comfort collaborating with engineers and understanding architectural trade-offs. Rigorous thinker who enjoys breaking down complex problems and designing elegant, scalable solutions. Customer-obsessed, especially about serving developers and technical users. Excellent communicator, particularly in writing, with ability to drive alignment across technical and non-technical stakeholders. Thrives in a fast-paced, high-growth environment and is motivated by solving hard problems with smart, collaborative teams. Compensation and Benefits
The salary range shown reflects the minimum and maximum target salaries across US locations; final offer is determined by factors including experience, education, and location. Base Pay Range For US Locations: $140,000—$210,000 USD. In addition to base salary, total compensation may include annual bonus, equity, sign-on payments, and a comprehensive benefits package. For more details, see Klaviyo Rewards and the Job Applicant Privacy Notice. Equal Opportunity and Privacy
Klaviyo is committed to equal opportunity and non-discrimination. We do not discriminate on protected characteristics. By submitting an application, you consent to Klaviyo processing your personal data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your personal data, please do not submit an application. Our legitimate job postings are available on our official career site. For privacy notices, please refer to our Job Applicant Privacy Notice here.
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Senior Product Manager to lead the evolution of Klaviyo’s API platform, empowering developers, partners, and technical users to build and integrate with Klaviyo. You’ll work with engineers, designers, and cross-functional teams to create powerful, reliable, and developer-friendly APIs that impact how customers and partners access, manipulate, and activate customer data. This role is located in Boston and requires 3 days/week onsite in our office. What You’ll Do
Manage a product roadmap for Klaviyo’s APIs—balancing new feature development, platform investments, and technical debt. Write clear, comprehensive specs that break down complex problems into detailed use cases and edge cases, ensuring a seamless developer experience. Work closely with engineering and design to iterate on API design and documentation, ensuring high usability and consistency. Ship features that deliver tangible value to customers and partners while maintaining high standards of quality and reliability. Continuously learn about emerging API standards, developer expectations, and partner needs to keep Klaviyo’s APIs modern and competitive. How You’ll Make a Difference
Drive business outcomes by defining and delivering high-impact API capabilities that expand Klaviyo’s reach and deepen integration opportunities. Own the roadmap for APIs across core domains—prioritizing impact, technical feasibility, and customer needs. Develop a strong point of view on the needs of developers, partners, and power users working with customer data at scale. Partner across the organization to ensure our APIs are extensible, secure, and built with long-term scalability in mind. Communicate clearly and frequently, both in writing and in meetings, to align stakeholders and drive clarity on direction and priorities. Act as the voice of the developer by spending time with customers and partners to understand how they use Klaviyo’s APIs and where we can improve. Qualifications
6+ years of experience in product management, ideally working on APIs, developer platforms, or data-focused products. Strong technical intuition and comfort collaborating with engineers and understanding architectural trade-offs. Rigorous thinker who enjoys breaking down complex problems and designing elegant, scalable solutions. Customer-obsessed, especially about serving developers and technical users. Excellent communicator, particularly in writing, with ability to drive alignment across technical and non-technical stakeholders. Thrives in a fast-paced, high-growth environment and is motivated by solving hard problems with smart, collaborative teams. Compensation and Benefits
The salary range shown reflects the minimum and maximum target salaries across US locations; final offer is determined by factors including experience, education, and location. Base Pay Range For US Locations: $140,000—$210,000 USD. In addition to base salary, total compensation may include annual bonus, equity, sign-on payments, and a comprehensive benefits package. For more details, see Klaviyo Rewards and the Job Applicant Privacy Notice. Equal Opportunity and Privacy
Klaviyo is committed to equal opportunity and non-discrimination. We do not discriminate on protected characteristics. By submitting an application, you consent to Klaviyo processing your personal data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your personal data, please do not submit an application. Our legitimate job postings are available on our official career site. For privacy notices, please refer to our Job Applicant Privacy Notice here.
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