Ascent Hospitality
Overview
Join to apply for the
General Manager
role at
Ascent Hospitality . Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. We’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others, and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team. Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a General Manager.
Responsibilities
Manage all hotel operations to deliver outstanding guest service and financial profitability; lead budgeting, forecasting, strategic planning, service initiatives, and balanced scorecard performance. Oversee service quality, operational efficiency, guest satisfaction, and adherence to standards; serve as primary liaison with hotel owners and corporate entities. Manage all sources of revenue (rooms, housekeeping, food & beverage, engineering, and other departments) and ensure profitability and strong cross-department relationships. Assist in the development and implementation of Sales and Marketing programs and quarterly Sales Strategy reports; participate in sales discussions, meetings, plans, and calls. Develop and monitor the hotel’s annual budget and overall performance; maintain pricing, forecasts, and accountability. Lead, motivate, develop, and retain employees; conduct regular employee meetings and maintain HR files. Ensure outstanding guest service and adherence to brand standards; enforce a preventative maintenance program to protect assets. Ensure compliance with franchise and company procedures, standard operating procedures, and corporate accounting procedures. Inspect property daily and implement actions to improve safety, comfort, cleanliness, and guest satisfaction. Lead regular huddles and weekly leadership meetings; train and direct department managers and supervisors in policies and procedures. Monitor performance, develop career paths, conduct performance appraisals, and implement personal development plans; handle disciplinary actions as needed. Reduce accidents and minimize workers’ compensation and unemployment claims; stay highly visible and available for guests. Offer assistance to guests and staff and implement the brand service culture; manage time-tables, recruitment, and training of employees. Available to work front desk shifts as needed (minimum 2 days) when running below 30% occupancy. Address guest complaints, incidents, and accidents; maintain contacts with public authorities regarding licensing. Attend monthly department meetings and perform other duties as required. Present a professional image through appearance and behavior.
Essential Functions – Specific Job Knowledge, Skills And Abilities
Must be responsible, reliable, ethical, employee and customer-centric, with a positive and accommodating attitude. Excellent written and verbal communication and interpersonal skills. Well organized and detail-oriented; able to identify operational gaps and implement corrective measures. Ability to multi-task and effectively lead and motivate a team. Proficiency in Microsoft Office applications; previous sales experience preferred. Must have a valid driver’s license and be able to operate a vehicle to meet with clients.
Physical Demands
Involves standing and walking for long periods; may sit for long periods; repetitive use of hands and fingers; computer use; reaching; and occasional stooping or bending. May require lifting up to 50 pounds. Must have close and distance vision and color vision; able to work in mentally and physically stressful situations.
Qualification Standards
Proven experience as Hotel Manager or relevant role with emphasis on sales. 3–5 years’ prior experience as General Manager preferred. College education preferred; understanding of hotel management practices and related laws. Strong decision-making and problem-solving abilities; reliable with ability to multi-task and work under pressure. Outstanding leadership and attention to detail.
EEO Employer
Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Seniority level
Director
Employment type
Full-time
Job function
Management
Industries
Hospitality
Referrals increase your chances of interviewing at Ascent Hospitality by 2x
#J-18808-Ljbffr
Join to apply for the
General Manager
role at
Ascent Hospitality . Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. We’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others, and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team. Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a General Manager.
Responsibilities
Manage all hotel operations to deliver outstanding guest service and financial profitability; lead budgeting, forecasting, strategic planning, service initiatives, and balanced scorecard performance. Oversee service quality, operational efficiency, guest satisfaction, and adherence to standards; serve as primary liaison with hotel owners and corporate entities. Manage all sources of revenue (rooms, housekeeping, food & beverage, engineering, and other departments) and ensure profitability and strong cross-department relationships. Assist in the development and implementation of Sales and Marketing programs and quarterly Sales Strategy reports; participate in sales discussions, meetings, plans, and calls. Develop and monitor the hotel’s annual budget and overall performance; maintain pricing, forecasts, and accountability. Lead, motivate, develop, and retain employees; conduct regular employee meetings and maintain HR files. Ensure outstanding guest service and adherence to brand standards; enforce a preventative maintenance program to protect assets. Ensure compliance with franchise and company procedures, standard operating procedures, and corporate accounting procedures. Inspect property daily and implement actions to improve safety, comfort, cleanliness, and guest satisfaction. Lead regular huddles and weekly leadership meetings; train and direct department managers and supervisors in policies and procedures. Monitor performance, develop career paths, conduct performance appraisals, and implement personal development plans; handle disciplinary actions as needed. Reduce accidents and minimize workers’ compensation and unemployment claims; stay highly visible and available for guests. Offer assistance to guests and staff and implement the brand service culture; manage time-tables, recruitment, and training of employees. Available to work front desk shifts as needed (minimum 2 days) when running below 30% occupancy. Address guest complaints, incidents, and accidents; maintain contacts with public authorities regarding licensing. Attend monthly department meetings and perform other duties as required. Present a professional image through appearance and behavior.
Essential Functions – Specific Job Knowledge, Skills And Abilities
Must be responsible, reliable, ethical, employee and customer-centric, with a positive and accommodating attitude. Excellent written and verbal communication and interpersonal skills. Well organized and detail-oriented; able to identify operational gaps and implement corrective measures. Ability to multi-task and effectively lead and motivate a team. Proficiency in Microsoft Office applications; previous sales experience preferred. Must have a valid driver’s license and be able to operate a vehicle to meet with clients.
Physical Demands
Involves standing and walking for long periods; may sit for long periods; repetitive use of hands and fingers; computer use; reaching; and occasional stooping or bending. May require lifting up to 50 pounds. Must have close and distance vision and color vision; able to work in mentally and physically stressful situations.
Qualification Standards
Proven experience as Hotel Manager or relevant role with emphasis on sales. 3–5 years’ prior experience as General Manager preferred. College education preferred; understanding of hotel management practices and related laws. Strong decision-making and problem-solving abilities; reliable with ability to multi-task and work under pressure. Outstanding leadership and attention to detail.
EEO Employer
Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Seniority level
Director
Employment type
Full-time
Job function
Management
Industries
Hospitality
Referrals increase your chances of interviewing at Ascent Hospitality by 2x
#J-18808-Ljbffr