DSV - Global Transport and Logistics
General Manager - Shippensburg, PA
DSV - Global Transport and Logistics, Shippensburg, Pennsylvania, United States
Location: Shippensburg, PA
Division: Contract Logistics
Job Posting Title: General Manager
Time Type: Exempt
Position Summary
The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager ("GM") will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The GM will also develop marketing plans and assist in growing new business. He/she will ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality and to comply with all corporate and site-specific policies.
Essential Duties And Responsibilities
Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
Leads operations to meet prescribed productivity and service goals. Complies with terms outlined in site operating agreement with the client.
Sets goals to drive company Continuous Improvement efforts.
Develops and maintains productive business relations with vendors, suppliers, and all business partners. Ensures OSHA requirements and all Federal and State laws and compliance are effectively implemented.
Assists in setting standards appropriate to client and scope of work.
Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit parameters for operations.
Partners with senior leadership to develop and recommend annual operating budget.
Responsible for the overall safety and security of the operation.
Develops team to achieve company and client objectives for the operation.
Mentoring, succession planning, and management development activities at the site level.
Communicates the mission, vision, and core values to motivate direct reports.
Management Information Systems Proactively develops plans and capital requests to ensure appropriate levels of automation/technology to service the client. Ensures that necessary software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology.
Customer Management Acts as site-level champion of client relationship management. Ensures that client accounts receive the required level of operational and administrative support. Maintains contact with all functions and responds to requests when required. Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation. Promotes a positive relationship with clients by providing excellent customer service.
Marketing & Sales Participates in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and contributing to the development of quoting rates.
Budgeting / Financials Responsible for development of an annual operating budget. Develops and manages a system of controls to ensure service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Ensures budgeting and pricing activities are in contract compliance. Responsible for developing and maintaining contract pricing in a multi-client environment.
Equipment & Facilities Manages programs for sanitation, maintenance, security, housekeeping, safety and equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and makes recommendations as applicable.
Safety Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive safety culture. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety.
Other Duties
Work overtime as dictated by business whether mandatory or voluntary
Performs other duties as required
Supervisory Responsibilities
Manages operations managers
Skills & Abilities Education and/or Experience:
Must have a high school diploma or GED
Bachelor’s degree is preferred
7 years’ experience in a logistics/distribution/relevant environment
5 years’ experience in a leadership role in logistics/distribution/supply chain in an operations management capacity
Ability to work in unregulated temperatures within the warehouse during warmer and colder months
Computer Skills
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Knowledge of applicable WMS systems
Language Skills
English (reading, writing, verbal); proficiency in business communication at all levels
Other
Strong attention to detail and accuracy; ability to complete tasks in a timely manner
Good organizational, personnel, and communication skills
Leadership, supervision, and planning skills
Advanced accounting and financial skills related to managing a P&L and budget preparation
Ability to motivate others, create urgency, delegate appropriately, and adapt to change
Ability to develop effective relationships and integrate diverse organizations toward common objectives
Equal Employment Opportunity Statement: DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
DSV – Global transport and logistics
Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals.
Start here. Go anywhere. Visit dsv.com and follow us on LinkedIn and Facebook.
#J-18808-Ljbffr
Division: Contract Logistics
Job Posting Title: General Manager
Time Type: Exempt
Position Summary
The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager ("GM") will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The GM will also develop marketing plans and assist in growing new business. He/she will ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality and to comply with all corporate and site-specific policies.
Essential Duties And Responsibilities
Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
Leads operations to meet prescribed productivity and service goals. Complies with terms outlined in site operating agreement with the client.
Sets goals to drive company Continuous Improvement efforts.
Develops and maintains productive business relations with vendors, suppliers, and all business partners. Ensures OSHA requirements and all Federal and State laws and compliance are effectively implemented.
Assists in setting standards appropriate to client and scope of work.
Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit parameters for operations.
Partners with senior leadership to develop and recommend annual operating budget.
Responsible for the overall safety and security of the operation.
Develops team to achieve company and client objectives for the operation.
Mentoring, succession planning, and management development activities at the site level.
Communicates the mission, vision, and core values to motivate direct reports.
Management Information Systems Proactively develops plans and capital requests to ensure appropriate levels of automation/technology to service the client. Ensures that necessary software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology.
Customer Management Acts as site-level champion of client relationship management. Ensures that client accounts receive the required level of operational and administrative support. Maintains contact with all functions and responds to requests when required. Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation. Promotes a positive relationship with clients by providing excellent customer service.
Marketing & Sales Participates in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and contributing to the development of quoting rates.
Budgeting / Financials Responsible for development of an annual operating budget. Develops and manages a system of controls to ensure service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Ensures budgeting and pricing activities are in contract compliance. Responsible for developing and maintaining contract pricing in a multi-client environment.
Equipment & Facilities Manages programs for sanitation, maintenance, security, housekeeping, safety and equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and makes recommendations as applicable.
Safety Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive safety culture. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety.
Other Duties
Work overtime as dictated by business whether mandatory or voluntary
Performs other duties as required
Supervisory Responsibilities
Manages operations managers
Skills & Abilities Education and/or Experience:
Must have a high school diploma or GED
Bachelor’s degree is preferred
7 years’ experience in a logistics/distribution/relevant environment
5 years’ experience in a leadership role in logistics/distribution/supply chain in an operations management capacity
Ability to work in unregulated temperatures within the warehouse during warmer and colder months
Computer Skills
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Knowledge of applicable WMS systems
Language Skills
English (reading, writing, verbal); proficiency in business communication at all levels
Other
Strong attention to detail and accuracy; ability to complete tasks in a timely manner
Good organizational, personnel, and communication skills
Leadership, supervision, and planning skills
Advanced accounting and financial skills related to managing a P&L and budget preparation
Ability to motivate others, create urgency, delegate appropriately, and adapt to change
Ability to develop effective relationships and integrate diverse organizations toward common objectives
Equal Employment Opportunity Statement: DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
DSV – Global transport and logistics
Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals.
Start here. Go anywhere. Visit dsv.com and follow us on LinkedIn and Facebook.
#J-18808-Ljbffr