Compass
Lead Program Manager, Process Excellence
Compass, Beverly Hills, California, United States, 90211
Overview
Lead Program Manager, Process Excellence Compass Join to apply for the Lead Program Manager, Process Excellence role at Compass. This is a hybrid position with an in-office requirement of twice per month. Responsibilities
Lead high-impact Process Improvement projects Define, track, and improve metrics Contribute to the strategic direction of the team by owning the project pipeline Collaborate with senior leadership in multiple organizations to identify process improvement opportunities based on strategic alignment and potential ROI Lead regular business updates through Flash reports, Monthly Business Reviews, and Quarterly Time Savings Bridge reports Partner with Program and Product Managers to optimize in-product features to increase staff efficiency and reduce defects Be the primary owner of cost reduction and customer experience improvement targets Utilize statistical and analytical tools to analyze process data, identify root causes, and validate solutions Assist with Six Sigma Training and mentor Six Sigma Green Belt candidates Drive change management efforts to ensure successful implementation and sustainment of process improvements What We Look For
A minimum of 3 years experience in a Process Improvement role with a track record of successful continuous improvement projects; experience with transactional processes preferred Lean Six Sigma certification Proficiency in data analysis and the ability to make recommendations with partial information Strong written communication skills and experience communicating project plans or strategy in documentation Bachelor's degree or equivalent work experience; degree in a quantitative field is a plus Good organizational, project management, and people skills, including experience communicating value to diverse audiences Ability to prioritize, problem solve, multitask, and work independently in a dynamic environment with a bias toward action Strong soft skills and a positive attitude in facing challenges Compensation & Benefits
The salary range for this position is base pay of $125,400 $137,900+, with base pay depending on knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is location-based. Minimum wage for the position will always be met. Perks include participation in incentive programs (cash, equity, or commissions where eligible), plus paid vacation, holidays, sick time, parental leave, recharge leave; medical, dental, and vision benefits; 401(k); FSAs; commuter program; life and disability insurance; and additional programs for new parents and fertility support. Compass is an equal opportunity employer that values diversity, growth, and mobility. We offer competitive compensation, robust benefits, and opportunities for professional growth. Location & Application Notice
Location: Beverly Hills, CA (hybrid role with in-office requirement twice per month). Notice for California Applicants applies as part of our standard recruitment process. Referrals increase your chances of interviewing at Compass. Get notified about new Lead Program Manager roles in Beverly Hills, CA. #J-18808-Ljbffr
Lead Program Manager, Process Excellence Compass Join to apply for the Lead Program Manager, Process Excellence role at Compass. This is a hybrid position with an in-office requirement of twice per month. Responsibilities
Lead high-impact Process Improvement projects Define, track, and improve metrics Contribute to the strategic direction of the team by owning the project pipeline Collaborate with senior leadership in multiple organizations to identify process improvement opportunities based on strategic alignment and potential ROI Lead regular business updates through Flash reports, Monthly Business Reviews, and Quarterly Time Savings Bridge reports Partner with Program and Product Managers to optimize in-product features to increase staff efficiency and reduce defects Be the primary owner of cost reduction and customer experience improvement targets Utilize statistical and analytical tools to analyze process data, identify root causes, and validate solutions Assist with Six Sigma Training and mentor Six Sigma Green Belt candidates Drive change management efforts to ensure successful implementation and sustainment of process improvements What We Look For
A minimum of 3 years experience in a Process Improvement role with a track record of successful continuous improvement projects; experience with transactional processes preferred Lean Six Sigma certification Proficiency in data analysis and the ability to make recommendations with partial information Strong written communication skills and experience communicating project plans or strategy in documentation Bachelor's degree or equivalent work experience; degree in a quantitative field is a plus Good organizational, project management, and people skills, including experience communicating value to diverse audiences Ability to prioritize, problem solve, multitask, and work independently in a dynamic environment with a bias toward action Strong soft skills and a positive attitude in facing challenges Compensation & Benefits
The salary range for this position is base pay of $125,400 $137,900+, with base pay depending on knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is location-based. Minimum wage for the position will always be met. Perks include participation in incentive programs (cash, equity, or commissions where eligible), plus paid vacation, holidays, sick time, parental leave, recharge leave; medical, dental, and vision benefits; 401(k); FSAs; commuter program; life and disability insurance; and additional programs for new parents and fertility support. Compass is an equal opportunity employer that values diversity, growth, and mobility. We offer competitive compensation, robust benefits, and opportunities for professional growth. Location & Application Notice
Location: Beverly Hills, CA (hybrid role with in-office requirement twice per month). Notice for California Applicants applies as part of our standard recruitment process. Referrals increase your chances of interviewing at Compass. Get notified about new Lead Program Manager roles in Beverly Hills, CA. #J-18808-Ljbffr